Fantastic day at Sytner Harold Wood...My New M3 + Frozen Grey Metallic M3

wafik · 10-21-2009, 04:59 PM

Hi everyone!

Right...Most of you on this forum (specially UK section) are aware of my situation and what happened with my atlantis blue 335i with the roof leaking issue and the poor service i was recieving from Sytner Harold Wood's servicing department. I had a an aweful experience and things did not look like they will improve - until i wrote a thread on my experience - which to be honest took me by suprise at the amount of intrest people had in my situation and the help and advice that was given....I would like to thank ALL the forum members who helped for their input in to the matter. Special thanks to Tony for taking matters further for me!

Since posting about my problem, Darren Edwards from Sytner BMW who has joined this forum and got in touch with me. He has been a man of his word and taken the matter in to his own hands. A few days later, i had a meeting with Darren Edwards, Paul Fruen (MD of Sytner Harold Wood) and Laurence Bennet (Sales Manager of Sytner Harold Wood). After a good chat, Paul offered me a new car, same spec etc without paying extra on top! This was very kind, and greatly appreciated! Although as this car had caused me so much hasstle, i didnt want the feeling of the same car again...so i decided to take the offer to return the car for the full value and pay extra on top and get the M3 instead.

Since the meeting i must admit, my view has changed as they have really looked after me well - Thanks Laurence

The sales department is great - and always has been. As for the service department which i had the issues with - well i was told of many changes that will happen and to be fair, have had no issues since then!

After a few months of waiting my 2010 M3 convertible arrived to the dealership about a week ago...The car is still at the dealership - just waiting on the paper workd and number plate transfer to finish to i can pick the car up!

I decided not to order the same colour as before, so i went for another individual colour. After ordering the car, i get a call saying Bmw in Germany refused to do this colour and is simply not available here....had my hopes so high on the colour so i asked my sales lady - Gemma Collins to try and sort it out...2 days later....as usual Gemma got it sorted for me and was made an exception...FANTASTIC!! Big thanks to Gemma!

From what i have been told by people from BMW, this is the only one here in this colour (i know America and maybe few others have this as option). The colour is........BRILLIANT WHITE METALLIC!! The car is absolutely stunning!!!!

So Laurence had invited me and another forum member to come down today as there was a special car coming in today! Frozen grey metallic! So today morning i headed of to the dealership to check it out....

First impression was that its like a stealth plane

it looked awesome! looks mean and aggressive....and well suited for the M3 coupe...and will suit the saloon too - not sure if it will suit the convertible? The black wheels really set the car off, but i wasnt too keen on the chrome kidney grill and side grills. I think they would suit the car more in gloss black to match the rest of the shadowline trim etc.

The car grabbed everyones attention...everyone touched the car to see what it feels like

Laurence kindly offered me to do a quick photoshoot with my new car and the frozen grey m3....unfortunately it was raining, so couldn't take pictures outside so both cars where bought in to the showroom. Here's a few pic's i have edited...

Thanks for looking!

pjs · 10-21-2009, 05:03 PM

Wow. Great write up. Cab looks stunning, Coupe - hmm not sure. Running it in then?

wafik · 10-21-2009, 05:06 PM

Thanks! Still havent collected the car....everything is pretty much ready except for the number plate transfer from DVLA....once thats done then i can take it on road...

Palmnuts · 10-21-2009, 05:06 PM

That is a stunning colour Wafik

...well done on getting them to make an exception! It is and will remain a very unique colour - if you don't mind me asking, how much extra does that colour cost?

I'm not normally keen on grey cars either but that Frozen Grey is also pretty special.

M3-FAST · 10-21-2009, 05:07 PM

AWESOME car Wafik, what a result. I Love that colour - seen an E90 on the US site finished in it and remember thinking how brilliant it looked.

Bet you can't wait to get it and drive it!!

How does the grey paintwork feel? Does it get marked by fingerprints, etc? I love it to look at but can imagine it being a nightmare to live with.

Dave_3 · 10-21-2009, 05:12 PM

Good that it worked out smoothly for you. Lovely car, but WAYYY too much post-processing on the images, so difficult to see the actual colour. Any normal pics ?

D.

Irnbrukid · 10-21-2009, 05:12 PM

WOW both cars look great, hope you have no problems with this car.

NFS · 10-21-2009, 05:14 PM

Wafik - your new car looks amazing. I was just thinking today that it's a crying shame there is no metallic white available.

The frozen grey is very very very very very nice as well.

wafik · 10-21-2009, 05:28 PM

Quote:

Originally Posted by Palmnuts

That is a stunning colour Wafik

...well done on getting them to make an exception! It is and will remain a very unique colour - if you don't mind me asking, how much extra does that colour cost?

I'm not normally keen on grey cars either but that Frozen Grey is also pretty special.

Thanks, the colour was about £1500 extra...but i do think its well worth it though and am very glad they made an exception.

Quote:

Originally Posted by M3-FAST

AWESOME car Wafik, what a result. I Love that colour - seen an E90 on the US site finished in it and remember thinking how brilliant it looked.

Bet you can't wait to get it and drive it!!

How does the grey paintwork feel? Does it get marked by fingerprints, etc? I love it to look at but can imagine it being a nightmare to live with.

I cant wait!! its been a good few months since i ordered it! The grey paintwork actually feels smooth, its nothing like the vinyl wraps that get done - they are good, but when it rains they stain or leave marks. This one left no marks from what i saw - not even finger prints.

Quote:

Originally Posted by Dave_3

Good that it worked out smoothly for you. Lovely car, but WAYYY too much post-processing on the images, so difficult to see the actual colour. Any normal pics ?

D.

Hi, yes i think i processed them a bit toooo much, i will post some normal pics too!

Quote:

Originally Posted by NFS

Wafik - your new car looks amazing. I was just thinking today that it's a crying shame there is no metallic white available.

The frozen grey is very very very very very nice as well.

Its even better in person, specially when the light reflects off! I did really like the frozen grey too...i do think it will be one of them love it or hate it colours though?

rogerxp · 10-21-2009, 05:37 PM

Wow. I'm incredibly jealous. Your M3 looks stunning and having an individual colour just separates it from the rest nicely. I was drooling over a white E93 M3 the other day at a dealer - goreous car.

I love the other one too but would choose yours over it.

Well done in getting the right result, eventually.

F31-340i · 10-21-2009, 05:52 PM

I'm not a fan of the current white car fashion - but that individual white looks fantastic.

JLR1969 · 10-21-2009, 06:04 PM

Both cars look amazing I would be happy too own either. I bet the wait is killing you.

L1 3NVE · 10-21-2009, 06:05 PM

Car looks stunning Wafik, Darren is a nice guy!

Oh yea, I have you in my friends list on facebook lol! Vishal Dhingra.

wafik · 10-21-2009, 06:17 PM

Thanks guys! oh, i didnt know you where on the forum! You live close to me aswell..lol

wafik · 10-21-2009, 06:17 PM

Quote:

Originally Posted by rogerxp

Wow. I'm incredibly jealous. Your M3 looks stunning and having an individual colour just separates it from the rest nicely. I was drooling over a white E93 M3 the other day at a dealer - goreous car.

I love the other one too but would choose yours over it.

Well done in getting the right result, eventually.

yeah, eventually...but well worth the wait!

AlanQS · 10-21-2009, 06:38 PM

No flannel Wafik, yours looks much nicer than the coupe and your wheels are way better looking than the coupe as well - in fact I think the M wheels suit the convertible better than the other M3 variants.

Enjoy your car when you finally get it

L1 3NVE · 10-21-2009, 06:40 PM

Quote:

Originally Posted by wafik

Thanks guys! oh, i didnt know you where on the forum! You live close to me aswell..lol

Lol, I didnt know either! I demand a spin! haha

hmi1750 · 10-21-2009, 08:20 PM

Looks great.. i got the update from the other forum member that is in a shot above.

E902717 · 10-22-2009, 01:26 AM

They both look amazing!!!

- Paul - · 10-22-2009, 02:41 AM

All's well that ends well. Both lovely looking motors. The Coupe colour would be my choice personally - its amazing!!!

I agree with Dave - way too much hdr'ing (you've made your white car grey in some of them) - normal pics please.

dar2008 · 10-22-2009, 02:52 AM

Congrats Wafik! A great result... maybe they can leave it outside in the rain while you're waiting for the DVLA to sort out the reg... at least then you'll know whether the roof leaks or not

doughboy · 10-22-2009, 03:26 AM

Nice one Wafik -

It's good to see that customer-power is still working!!!

BTW - that first pic looks like ti silver, thought you were taking the p when you said it was white!!!

10-21-2009, 04:59 PM	#1
wafik Captain 225 Rep 918 Posts Drives: F80 M3 ZCP / R56 JCW Join Date: Mar 2008 Location: London iTrader: (2)	Fantastic day at Sytner Harold Wood...My New M3 + Frozen Grey Metallic M3 Hi everyone! Right...Most of you on this forum (specially UK section) are aware of my situation and what happened with my atlantis blue 335i with the roof leaking issue and the poor service i was recieving from Sytner Harold Wood's servicing department. I had a an aweful experience and things did not look like they will improve - until i wrote a thread on my experience - which to be honest took me by suprise at the amount of intrest people had in my situation and the help and advice that was given....I would like to thank ALL the forum members who helped for their input in to the matter. Special thanks to Tony for taking matters further for me! Since posting about my problem, Darren Edwards from Sytner BMW who has joined this forum and got in touch with me. He has been a man of his word and taken the matter in to his own hands. A few days later, i had a meeting with Darren Edwards, Paul Fruen (MD of Sytner Harold Wood) and Laurence Bennet (Sales Manager of Sytner Harold Wood). After a good chat, Paul offered me a new car, same spec etc without paying extra on top! This was very kind, and greatly appreciated! Although as this car had caused me so much hasstle, i didnt want the feeling of the same car again...so i decided to take the offer to return the car for the full value and pay extra on top and get the M3 instead. Since the meeting i must admit, my view has changed as they have really looked after me well - Thanks Laurence The sales department is great - and always has been. As for the service department which i had the issues with - well i was told of many changes that will happen and to be fair, have had no issues since then! After a few months of waiting my 2010 M3 convertible arrived to the dealership about a week ago...The car is still at the dealership - just waiting on the paper workd and number plate transfer to finish to i can pick the car up! I decided not to order the same colour as before, so i went for another individual colour. After ordering the car, i get a call saying Bmw in Germany refused to do this colour and is simply not available here....had my hopes so high on the colour so i asked my sales lady - Gemma Collins to try and sort it out...2 days later....as usual Gemma got it sorted for me and was made an exception...FANTASTIC!! Big thanks to Gemma! From what i have been told by people from BMW, this is the only one here in this colour (i know America and maybe few others have this as option). The colour is........BRILLIANT WHITE METALLIC!! The car is absolutely stunning!!!! So Laurence had invited me and another forum member to come down today as there was a special car coming in today! Frozen grey metallic! So today morning i headed of to the dealership to check it out.... First impression was that its like a stealth plane it looked awesome! looks mean and aggressive....and well suited for the M3 coupe...and will suit the saloon too - not sure if it will suit the convertible? The black wheels really set the car off, but i wasnt too keen on the chrome kidney grill and side grills. I think they would suit the car more in gloss black to match the rest of the shadowline trim etc. The car grabbed everyones attention...everyone touched the car to see what it feels like Laurence kindly offered me to do a quick photoshoot with my new car and the frozen grey m3....unfortunately it was raining, so couldn't take pictures outside so both cars where bought in to the showroom. Here's a few pic's i have edited... Thanks for looking! __________________ BMW F80 M3 ZCP DCT \| Individual Atlantis Blue Metallic \| Extended Leather Opal White \| CCB \| M Performance Exhaust Mode Carbon GTS Front Spoiler \| Mode Carbon Trophy Rear Diffuser \| Mode Carbon M4 Spoiler Last edited by wafik; 10-22-2009 at 03:48 AM..
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10-21-2009, 05:03 PM	#2
pjs Colonel 274 Rep 2,774 Posts Drives: i8 Join Date: Oct 2008 Location: NORTH iTrader: (1)	Wow. Great write up. Cab looks stunning, Coupe - hmm not sure. Running it in then?
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10-21-2009, 05:06 PM	#3
wafik Captain 225 Rep 918 Posts Drives: F80 M3 ZCP / R56 JCW Join Date: Mar 2008 Location: London iTrader: (2)	Thanks! Still havent collected the car....everything is pretty much ready except for the number plate transfer from DVLA....once thats done then i can take it on road... __________________ BMW F80 M3 ZCP DCT \| Individual Atlantis Blue Metallic \| Extended Leather Opal White \| CCB \| M Performance Exhaust Mode Carbon GTS Front Spoiler \| Mode Carbon Trophy Rear Diffuser \| Mode Carbon M4 Spoiler
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10-21-2009, 05:06 PM	#4
Palmnuts Lieutenant Colonel 170 Rep 1,957 Posts Drives: Huracan Evo & M8 GC Join Date: Nov 2008 Location: Leicestershire, UK iTrader: (0)	That is a stunning colour Wafik ...well done on getting them to make an exception! It is and will remain a very unique colour - if you don't mind me asking, how much extra does that colour cost? I'm not normally keen on grey cars either but that Frozen Grey is also pretty special.
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10-21-2009, 05:07 PM	#5
M3-FAST Defected to the dark side..... 210 Rep 5,795 Posts Drives: BMW M5 LCi Join Date: May 2007 Location: Stafford, UK iTrader: (11) Garage List 2009 E90 M3 [10.00] 2007 325i M-sport C ... [9.00]	AWESOME car Wafik, what a result. I Love that colour - seen an E90 on the US site finished in it and remember thinking how brilliant it looked. Bet you can't wait to get it and drive it!! How does the grey paintwork feel? Does it get marked by fingerprints, etc? I love it to look at but can imagine it being a nightmare to live with.
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10-21-2009, 05:12 PM	#6
Dave_3 Brigadier General 652 Rep 3,445 Posts Drives: G22 M440D Join Date: Oct 2006 Location: CH / SCO iTrader: (0) Garage List 1973 Escort RS2000 MK1 [10.00]	Good that it worked out smoothly for you. Lovely car, but WAYYY too much post-processing on the images, so difficult to see the actual colour. Any normal pics ? D. __________________ Escort Mk1 RS2000 (2.1 2x44IDFS, BVH, Kent FR32, 5spd, 180 BHP) : M440D ¦ Previously : F32 435D : F32 430D M Sport sDrive, 335D E92 2006
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10-21-2009, 05:12 PM	#7
Irnbrukid Major 45 Rep 1,486 Posts Drives: Imaginary M2 Join Date: Jul 2008 Location: Scotland iTrader: (0)	WOW both cars look great, hope you have no problems with this car.
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10-21-2009, 05:14 PM	#8
NFS Major General 275 Rep 9,218 Posts Drives: M340i Join Date: Jul 2006 Location: UK iTrader: (0)	Wafik - your new car looks amazing. I was just thinking today that it's a crying shame there is no metallic white available. The frozen grey is very very very very very nice as well.
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10-21-2009, 05:37 PM	#10
rogerxp Major General 165 Rep 5,950 Posts Drives: M3 Comp Pack / QQ+2 Tekna Join Date: May 2008 Location: Stockport, Cheshire iTrader: (1) Garage List 2008 350Z GT Roadster [2.00] 2004 Honda S2000 [0.00] 2005 Nissan 350Z GT ... [0.00] 2006 E92 BMW 335i SE [9.00] 2003 Maserati 4200 [6.00] 2006 E90 330d M Sport [0.00]	Wow. I'm incredibly jealous. Your M3 looks stunning and having an individual colour just separates it from the rest nicely. I was drooling over a white E93 M3 the other day at a dealer - goreous car. I love the other one too but would choose yours over it. Well done in getting the right result, eventually. __________________ Current -: MW E92 M3 Competition Pack / Qashqai+2 Tekna 1.6dci Gone -: 370Z GT Roadster; BMW X3 3.0d xdrive M Sport; E46 330i M Sport Coupe; Mazda RX8 231; Nissan 350Z GT Roadster; BMW E90 330d M Sport; BMW E92 335i SE; Maserati 4200; Nissan 350Z; Honda S2000; Astra Coupe Turbo; Ford Probe
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10-21-2009, 05:52 PM	#11
F31-340i Colonel 156 Rep 2,475 Posts Drives: BMW 340i Touring Join Date: Apr 2007 Location: ... iTrader: (1)	I'm not a fan of the current white car fashion - but that individual white looks fantastic.
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10-21-2009, 06:04 PM	#12
JLR1969 Major General 1882 Rep 7,000 Posts Drives: Kubota GR1600 Join Date: Dec 2008 Location: England iTrader: (1)	Both cars look amazing I would be happy too own either. I bet the wait is killing you.
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10-21-2009, 06:05 PM	#13
L1 3NVE New Member 2 Rep 14 Posts Drives: E46 330cd Join Date: Oct 2009 Location: Chigwell, Essex iTrader: (0)	Car looks stunning Wafik, Darren is a nice guy! Oh yea, I have you in my friends list on facebook lol! Vishal Dhingra. __________________ Z3 "M" COUPE SOLD......... NOW E46 330CD
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10-21-2009, 06:17 PM	#14
wafik Captain 225 Rep 918 Posts Drives: F80 M3 ZCP / R56 JCW Join Date: Mar 2008 Location: London iTrader: (2)	Thanks guys! oh, i didnt know you where on the forum! You live close to me aswell..lol __________________ BMW F80 M3 ZCP DCT \| Individual Atlantis Blue Metallic \| Extended Leather Opal White \| CCB \| M Performance Exhaust Mode Carbon GTS Front Spoiler \| Mode Carbon Trophy Rear Diffuser \| Mode Carbon M4 Spoiler
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10-21-2009, 06:38 PM	#16
AlanQS Colonel 244 Rep 2,811 Posts Drives: Jaguar XE P250 HSE Join Date: Jan 2008 Location: Glasgow iTrader: (0) Garage List 2016 430i m-sport G ... [0.00]	No flannel Wafik, yours looks much nicer than the coupe and your wheels are way better looking than the coupe as well - in fact I think the M wheels suit the convertible better than the other M3 variants. Enjoy your car when you finally get it
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10-21-2009, 08:20 PM	#18
hmi1750 Major 25 Rep 1,130 Posts Drives: M135i Join Date: Jun 2007 Location: London, UK iTrader: (0)	Looks great.. i got the update from the other forum member that is in a shot above.
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10-22-2009, 01:26 AM	#19
E902717 Colonel 57 Rep 2,402 Posts Drives: E91 335d M-Sport Join Date: Sep 2008 Location: uk iTrader: (0)	They both look amazing!!! __________________ Car: 2011 BMW E91 335D M-Sport Previous: 2010 BMW E70 X5 3.0D M-Sport - last seen going backwards in a hedge
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10-22-2009, 02:41 AM	#20
- Paul - Major General 695 Rep 7,308 Posts Drives: see above. Join Date: Apr 2005 Location: Yorkshire, UK iTrader: (5) Garage List 2005 320D SE [10.00] 2005 645 [9.00]	All's well that ends well. Both lovely looking motors. The Coupe colour would be my choice personally - its amazing!!! I agree with Dave - way too much hdr'ing (you've made your white car grey in some of them) - normal pics please. __________________ My Photos
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10-22-2009, 02:52 AM	#21
dar2008 Major 303 Rep 1,171 Posts Drives: E93 M3 and E92 M3 Comp Join Date: Mar 2008 Location: UK iTrader: (0)	Congrats Wafik! A great result... maybe they can leave it outside in the rain while you're waiting for the DVLA to sort out the reg... at least then you'll know whether the roof leaks or not __________________
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10-22-2009, 03:26 AM	#22
doughboy Major General 1545 Rep 8,970 Posts Drives: 2018 M2 Comp 6MT Join Date: Jan 2009 Location: UK iTrader: (2)	Nice one Wafik - It's good to see that customer-power is still working!!! BTW - that first pic looks like ti silver, thought you were taking the p when you said it was white!!!
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