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BMW 3-Series (E90 E92) Forum
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Cracked 225M Rear
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| 01-15-2010, 04:21 PM | #1 |
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Colonel
 
96
Rep 2,204
Posts |
Cracked 225M Rear
Hi All,
Suffered the dreaded cracked rim, went into BMW about it and they had to conduct a test that had something to do with the YAxis ?? Needed to be within 0.3m tollerance or something to get it done on warranty ? Anyway, surprise surprise it wasnt and the dealer had to submit a 'goodwill claim' and would you adam and eve it, the claim got approved within 24 hours ! Now I dont know what experience you guys have had with cracked 225M's and warranty claims but if it has been bad then I suggest you try again or get your wheels checked and get a claim in. The Dealer was Stratstone in Taplow.
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Engine Mods: VF HEX Stage 2, ER Charge Pipes, VRSF Catless Downpipes, BMS Intakes and PCW Exhaust Mod
Running Gear Mods: HRE Flow Form F01, Yellow Stuff pads. Cosmetic: Performance Grill, Lip Spoiler, Splitters, Side Skirt Extensions, Diffuser and BMS Tips |
| 01-21-2010, 07:48 AM | #2 |
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Colonel
96
Rep 2,204
Posts |
This is getting unbelieveable, my alloy is on backorder. In the meantime BMW GB are going to put me in a hire car until my new wheel arrives !!
This is not the customer service I have been used to with BMW - long may it continue !!!
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Engine Mods: VF HEX Stage 2, ER Charge Pipes, VRSF Catless Downpipes, BMS Intakes and PCW Exhaust Mod
Running Gear Mods: HRE Flow Form F01, Yellow Stuff pads. Cosmetic: Performance Grill, Lip Spoiler, Splitters, Side Skirt Extensions, Diffuser and BMS Tips |
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| 01-21-2010, 08:08 AM | #3 |
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Major General
 
571
Rep 7,519
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Drives: 2009 E90 335i MT
Join Date: Mar 2006
Location: Vinton, Virginia
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Sorry about your wheel. There's a sticky thread for collecting cracked wheel data. Could you please make an entry?
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2009 E90 335i Montego Blue · Black Leather · Burl Walnut · 6MT · US Spec
SatNav • ZPP • ZCW • 6FL • TPMS • iDrive • PDC • HWS • Xenons • BMW Assist • Power Rear Sunshade • Logic 7 European Taillights • Rear Foglamp • OEM Alarm • PicoTray • DataToys XM-DVR • Multi-view Processor Quaife ATB LSD • Short Shift Knob • Hartge Anti-Roll Bars • AP Racing Front Brakes • 19" Style 269 |
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| 01-21-2010, 10:35 AM | #5 |
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Colonel
58
Rep 2,398
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the dealer i bought mine off last week had a similar experience..
they first try to get you to pay for it, but then cave very very easily, and i had a wheel replaced the same day. nice job  |
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| 01-21-2010, 11:29 AM | #6 | |
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Come as you are
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Quote:
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| 01-22-2010, 09:58 AM | #7 |
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Second Lieutenant
 10
Rep 274
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i was in there a few months back and overheard a couple in their 50's who were arguing with the service manager about their cracked rims.(just after the watchdog programme). she basically would'nt budge about a free replacment and said about the 3mm test threshold thats needs to be done. don't know how it ended as i had to pay up and go.
good to see things are changing. |
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| 02-04-2010, 04:17 PM | #8 | |
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Colonel
96
Rep 2,204
Posts |
Quote:
Wheel is back on now and happy to get back to 345bhp, as the 320d loaner was a bit sluggish for me ! To be fair I normally avoided stratstone and went onto Synter High Wycombe, but credit where its due I thought Stratstone in Taplow went over and above my expectations.
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Engine Mods: VF HEX Stage 2, ER Charge Pipes, VRSF Catless Downpipes, BMS Intakes and PCW Exhaust Mod
Running Gear Mods: HRE Flow Form F01, Yellow Stuff pads. Cosmetic: Performance Grill, Lip Spoiler, Splitters, Side Skirt Extensions, Diffuser and BMS Tips |
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