Can't update BMW Assist

fdriller9 · 10-01-2010, 04:18 PM

So I've had this problem for awhile now but haven't really payed (sp?) much attention to it. When I hold down my SOS button, my car can connect with BMW Assist but can't see my coordinates. Also when I try to update my services in BMW Assist, it says it has failed or something like that.

Anyone have this problem? Or know why this is happening?

No new car warranty, just extended. However even if this is covered, I have extensive audio work going on in my trunk and I'm sure if the unit is faulty, my dealer will not replace it under warranty. I really don't want to take out my whole system and then have to re-install it.

Anyone know if I can just replace my module? I know you would have to code it, right? Anyone know the price?

Thanks.

Professor///M · 10-01-2010, 04:29 PM

Could be something as simple as software, or more complex as a short or malfunction of the telephone feature.

More likely though is that BMW Assist is no longer active... $199 for first 3 years, then $199 a year thereafter...

Are you paid up to date? I know that seems like a silly question.

fdriller9 · 10-01-2010, 04:33 PM

Pretty sure my dealer included BMW Assist with my extended warranty.

When I spoke with the agent at BMW Assist through my car, she didn't mention anything about my subscription. I'll check. Thanks.

10-01-2010, 04:18 PM	#1
fdriller9 Banned 252 Rep 7,089 Posts Drives: '06 AW 330xi Join Date: Mar 2009 Location: North Jersey/Philly/NYC iTrader: (4) Garage List 2006 330xi [6.44]	Can't update BMW Assist So I've had this problem for awhile now but haven't really payed (sp?) much attention to it. When I hold down my SOS button, my car can connect with BMW Assist but can't see my coordinates. Also when I try to update my services in BMW Assist, it says it has failed or something like that. Anyone have this problem? Or know why this is happening? No new car warranty, just extended. However even if this is covered, I have extensive audio work going on in my trunk and I'm sure if the unit is faulty, my dealer will not replace it under warranty. I really don't want to take out my whole system and then have to re-install it. Anyone know if I can just replace my module? I know you would have to code it, right? Anyone know the price? Thanks.
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10-01-2010, 04:29 PM	#2
Professor///M Brigadier General 819 Rep 3,341 Posts Drives: 2022 M3, 2022 X5 40i; Join Date: May 2007 Location: Northeast iTrader: (5) Garage List 2022 BMW M3 Comp. [0.00] 2016 BMW X5 35i [10.00]	Could be something as simple as software, or more complex as a short or malfunction of the telephone feature. More likely though is that BMW Assist is no longer active... $199 for first 3 years, then $199 a year thereafter... Are you paid up to date? I know that seems like a silly question.
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10-01-2010, 04:33 PM	#3
fdriller9 Banned 252 Rep 7,089 Posts Drives: '06 AW 330xi Join Date: Mar 2009 Location: North Jersey/Philly/NYC iTrader: (4) Garage List 2006 330xi [6.44]	Pretty sure my dealer included BMW Assist with my extended warranty. When I spoke with the agent at BMW Assist through my car, she didn't mention anything about my subscription. I'll check. Thanks.
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