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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > Vessel: Courage departing 12/28/07



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      01-20-2008, 06:44 PM   #177
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yes...but did not say on the BMW nor Wallenius site...my CA called me and told me that the car was damaged (before the ship came to SC)
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      01-20-2008, 06:56 PM   #178
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Quote:
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yes...but did not say on the BMW nor Wallenius site...my CA called me and told me that the car was damaged (before the ship came to SC)
Really? Does the Wallenius site say it was "DISCHARGED CHARLESTON,SC" now? Or does it say "DISCHARGED in NY"?
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      01-20-2008, 11:17 PM   #179
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So here's what I've learned: Most of the damaged cars were offloaded in NY, and dealers that have clients with damged cars have been notified for the most part.

So here's two indications that your car is safe:

a) it was offloaded in SC
b) your dealer dosen't know the status of the car (because they were not contacted by BMW about the damages)

someone correct me if I'm wrong....
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      01-21-2008, 09:53 AM   #180
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Quote:
Originally Posted by shahils12 View Post
So here's what I've learned: Most of the damaged cars were offloaded in NY, and dealers that have clients with damged cars have been notified for the most part.

So here's two indications that your car is safe:

a) it was offloaded in SC
b) your dealer dosen't know the status of the car (because they were not contacted by BMW about the damages)

someone correct me if I'm wrong....
Seems reasonable to me. Did your CA tell you that most damaged cars were offloaded in NY?
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      01-21-2008, 11:25 AM   #181
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Quote:
Originally Posted by Klepper1 View Post
Seems reasonable to me. Did your CA tell you that most damaged cars were offloaded in NY?
yeah...

BTW, if you call BMWNA, give them your name and VIN #, they will investigate to see what the status of your car is.

I just called them, and they said I'd receive a detailed report within 72 hours...

not bad eh?
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      01-21-2008, 04:05 PM   #182
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No news today about my car. My CA said he has not heard anything.

Bronco, what has BMW agreed to do for you, since you know your car was damaged? I am just curious how they are handling it, since I may be in the same situation.
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      01-22-2008, 03:32 PM   #183
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any cars that are offloaded in SC basically had negligible physical damage. now, they will be conducting alignment checks, and peform other tests to see if the car is still "OK." Cars should arrive at dealerships shortly....
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      01-22-2008, 03:55 PM   #184
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Quote:
Originally Posted by shahils12 View Post
any cars that are offloaded in SC basically had negligible physical damage. now, they will be conducting alignment checks, and peform other tests to see if the car is still "OK." Cars should arrive at dealerships shortly....
How did you find this out?
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      01-22-2008, 04:26 PM   #185
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My CA update

Background: car was offloaded in NY, NY on 12Jan08 for delivery to a dealer in PA.

Update: BMW has not given my dealer an ETA for arrival at the dealer, in fact, they have not gotten any of their vehicles out of NY, NY VPC since the Courage incident. Apparently, and as would be expected, there is a big backlog at the VPC. My inference is that they have to do more than the usual amount of diligence on all of the cars, even those that have no visible damage (like mine)--I'm not sure what that diligence is, but it appears to take a while!

If your car is offloading elsewhere (SC), you may actually get it quicker.
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      01-22-2008, 04:32 PM   #186
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Quote:
Originally Posted by Klepper1 View Post
No news today about my car. My CA said he has not heard anything.

Bronco, what has BMW agreed to do for you, since you know your car was damaged? I am just curious how they are handling it, since I may be in the same situation.
My CA was able to find a close match that should have arrived today at SC
I will be taking the close match - he agreed to swap the trim, which was the only difference)
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      01-22-2008, 04:32 PM   #187
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Update from CA:

"We finally received word from our contact at the port. (It took several
phone calls and a couple of e-mails) Your vehicle has not made it to the
final processing center yet, however they have looked at it for me and
tell me that there is no visible damage. Your vehicle will be
thoroughly inspected before it is released to our dealership. The main
points they want to check are vehicle alignment and the points along the
frame where the vehicle was tied down.

At least we now have some piece of mind. It may take a little longer to
get here because they are inspecting every vehicle that came off of the
Courage for any underlying damage. I hope it will make it this month."
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      01-22-2008, 04:33 PM   #188
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Quote:
Originally Posted by bronco View Post
My CA was able to find a close match that should have arrived today at SC
I will be taking the close match - he agreed to swap the trim, which was the only difference)
Great News Bronco!
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      01-22-2008, 04:49 PM   #189
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Quote:
Originally Posted by bronco View Post
My CA was able to find a close match that should have arrived today at SC
I will be taking the close match - he agreed to swap the trim, which was the only difference)
I am glad at all worked that easy.
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      01-22-2008, 04:51 PM   #190
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Quote:
Originally Posted by Klepper1 View Post
Update from CA:

"We finally received word from our contact at the port. (It took several
phone calls and a couple of e-mails) Your vehicle has not made it to the
final processing center yet, however they have looked at it for me and
tell me that there is no visible damage. Your vehicle will be
thoroughly inspected before it is released to our dealership. The main
points they want to check are vehicle alignment and the points along the
frame where the vehicle was tied down.

At least we now have some piece of mind. It may take a little longer to
get here because they are inspecting every vehicle that came off of the
Courage for any underlying damage. I hope it will make it this month."
Wow!!! That's all I can say. "they have looked at it for me and
tell me that there is no visible damage" - Your salesperson really rocks.
Great. I have no news yet.
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      01-23-2008, 09:35 AM   #191
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even if your CA tells you that there are no damages, I still would not want that car...just my 000.2 cent
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      01-23-2008, 10:23 AM   #192
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Quote:
Originally Posted by bronco View Post
even if your CA tells you that there are no damages, I still would not want that car...just my 000.2 cent
You mean just because of the potential hidden damages? I guess I could just walk away from the deal, and go order at another dealership. But I am not sure I would do that, if there were no cosmetic damages, and everything else will be covered under warrantee. Am I missing something? I don't want a bad car, but don't want to wait 2 more months either.
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      01-23-2008, 10:30 AM   #193
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You dont have to go to another dealership to re-order the car.
Just make sure you start the negotiation process from scratch (with your current dealer), and make sure that you get a loaner (if you need one)
Good luck with your decision - I know it is a hard one, but I would never be able to live with the thought that my car may have some hidden damages, or that it was repaired....
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      01-23-2008, 10:37 AM   #194
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I am worried also because it is a convertible. Would my car now have a greater chance of rattles, squeaks, leaky roof, etc. because of what it's been through? If I thought it would work out like your deal (in that there's another car out there with specs close to mine), I would do that in a heartbeat. But mine is a 335i e93 with a 6spd MT - not too many of those on dealer lots I would imagine! But it is worth a check I suppose.
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      01-23-2008, 04:28 PM   #195
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Quote:
Originally Posted by Klepper1 View Post
I am worried also because it is a convertible. Would my car now have a greater chance of rattles, squeaks, leaky roof, etc. because of what it's been through? If I thought it would work out like your deal (in that there's another car out there with specs close to mine), I would do that in a heartbeat. But mine is a 335i e93 with a 6spd MT - not too many of those on dealer lots I would imagine! But it is worth a check I suppose.
Yes, def check for a close match
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      01-23-2008, 04:48 PM   #196
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So, if you take Bronco's word for it, the only reliable BMW's would be the ones that were smashed at sea. All the others . . . on any boat . . . there's no telling what may have happened to them. Ridiculous.
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      01-23-2008, 07:22 PM   #197
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Quote:
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So, if you take Bronco's word for it, the only reliable BMW's would be the ones that were smashed at sea. All the others . . . on any boat . . . there's no telling what may have happened to them. Ridiculous.
All I wanted to say is that with that big of a storm, the potential for hidden damages, or getting a car that had major parts replaced is very BIG!

The storm rocked that huge boat for 1 day and a half....people were injured, and you want to get your hands on a car that was on that boat???? I think you are not thinking clearly...but again, this is just my 0002 cent...
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      01-25-2008, 09:19 AM   #198
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anyone get their car yet???
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