E90Post
 


TNT Racewerks
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > what can i expect from the dealer?



Reply
 
Thread Tools Search this Thread
      11-06-2012, 07:05 PM   #1
holmes011
Lieutenant
20
Rep
421
Posts

Drives: 2008 335xi coupe
Join Date: May 2011
Location: CT

iTrader: (0)

what can i expect from the dealer?

So i bought this CPO 335xi 2 years ago and about a year ago i noticed something was up on a part of the front bumper, it was a kind of greyish area that i thought was some kind of scratch so i tried to buff it out. Nothing happened. I took it to a body shop and they said it was something wrong with the clear coat and that someone had done a terrible job. The problem is that under my ownership nothing has been done to the car that involved anything to do with the clear coat or paint. But it wasnt that bad so i decided i didnt want to waste the money. However, now its noticeable as hell and has turned white and im pissed. There is also a scratch that the dealership tried to touch up less than a year ago and now its turned white too.

Do you guys think i should be able to get the dealership to do something?
Appreciate 0
      11-06-2012, 07:19 PM   #2
Eric335
Colonel
Eric335's Avatar
United_States
130
Rep
2,489
Posts

Drives: 2007 E92 SG 335i 6MT
Join Date: Apr 2011
Location: SW Florida

iTrader: (0)

Garage List
2007 BMW 335i  [7.66]
Take it to the dealership, and try to get them to fix it. Did the car have accidents recorded when you purchased? Could be a repainted bumper or a new bumper that was painted bad, if so. Play dumb and tell the truth, and you should be good!
__________________
Appreciate 0
      11-06-2012, 07:31 PM   #3
holmes011
Lieutenant
20
Rep
421
Posts

Drives: 2008 335xi coupe
Join Date: May 2011
Location: CT

iTrader: (0)

Quote:
Originally Posted by Eric335 View Post
Take it to the dealership, and try to get them to fix it. Did the car have accidents recorded when you purchased? Could be a repainted bumper or a new bumper that was painted bad, if so. Play dumb and tell the truth, and you should be good!
it has a clean title. What do you mean play dumb?
Appreciate 0
      11-06-2012, 07:41 PM   #4
AWil335i
Second Lieutenant
AWil335i's Avatar
12
Rep
281
Posts

Drives: 2007 E92 335i
Join Date: Oct 2012
Location: Indianapolis

iTrader: (0)

Garage List
Quote:
Originally Posted by holmes011 View Post
it has a clean title. What do you mean play dumb?
A car doesn't have to have a salvaged title to have prior damage. The question is, was it fixed properly?
__________________
07 E92 335I | JB4 G5 ISO | BMS E85 Flash | DCI | BMS DPs | Helix FMIC | Alpina TCU Flash | Walbro GLS392 | E70 | 429rwhp/474rwtq
|


Appreciate 0
      11-06-2012, 08:06 PM   #5
holmes011
Lieutenant
20
Rep
421
Posts

Drives: 2008 335xi coupe
Join Date: May 2011
Location: CT

iTrader: (0)

Quote:
Originally Posted by AWil335i View Post
A car doesn't have to have a salvaged title to have prior damage. The question is, was it fixed properly?
does not appear to have an accident but i cant say for sure but nothing has been done to the front bumper since i have owned it
Appreciate 0
      11-06-2012, 08:23 PM   #6
Gossypiboma
Major
542
Rep
1,195
Posts

Drives: 13' M3 6MT 18' M3 CS
Join Date: Aug 2012
Location: The John

iTrader: (8)

There have been several post lately about customers buying COP'd cars with resprayed bumpers.

If that is your case as and the re-spray is faulty then they owe you a correctly painted bumper. You are going to need to push them to even tell you if the car has any paint work at all to begin with, after that you can start to argue the correctness of the job.
Appreciate 0
      11-07-2012, 11:11 AM   #7
FCBuff
Enthusiast
FCBuff's Avatar
84
Rep
229
Posts

Drives: '16 M235I XDrive
Join Date: Jul 2011
Location: Ft Collins

iTrader: (0)

Most stealers suck and will typically not help you. They love to take your money upfront ie cpo or prepaid maintenance, but forget it when you need them to step up to the plate.

Avoid the brain damage and get it resprayed correctly, unless you enjoy fighting. Cpo is only good if the engine/ drive train grenades...
Appreciate 0
      11-07-2012, 11:28 AM   #8
holmes011
Lieutenant
20
Rep
421
Posts

Drives: 2008 335xi coupe
Join Date: May 2011
Location: CT

iTrader: (0)

Quote:
Originally Posted by FCBuff View Post
Most stealers suck and will typically not help you. They love to take your money upfront ie cpo or prepaid maintenance, but forget it when you need them to step up to the plate.

Avoid the brain damage and get it resprayed correctly, unless you enjoy fighting. Cpo is only good if the engine/ drive train grenades...
i mean if they have done something wrong they are going to pay to fix it, nothing to do with CPO...but trust me they will just be paying for it, they wont be doing it
Appreciate 0
      11-07-2012, 11:59 AM   #9
luv135i
Major
luv135i's Avatar
60
Rep
1,073
Posts

Drives: White
Join Date: Nov 2009
Location: GA

iTrader: (0)

Wont do anything for you espeically being 2nd owner and probably out of original warranty
Appreciate 0
      11-07-2012, 12:12 PM   #10
z4ps
Lieutenant
z4ps's Avatar
28
Rep
507
Posts

Drives: F32 M4
Join Date: Feb 2008
Location: Socal

iTrader: (13)

It's already has been 2 years..

No, they will not do anything.

Most of CPO bumpers are repainted.
Appreciate 0
      11-07-2012, 12:32 PM   #11
CombatNinja
Banned
CombatNinja's Avatar
46
Rep
1,556
Posts

Drives: e91 328i, e90 328i, e90 335i
Join Date: Feb 2011
Location: United States

iTrader: (0)

Expecting the dealer to even think about rectifying a paint issue on a used car they sold two years ago is ridiculous.

If you don't like the way your paint looks on your 5 year old car, pay someone to paint it.
Appreciate 0
      11-07-2012, 12:40 PM   #12
Kolyan2k
Major General
920
Rep
5,538
Posts

Drives: 2006 S2000
Join Date: Apr 2010
Location: Boston

iTrader: (1)

you can expect milk with cookies and a big kick in the ass
Appreciate 0
      11-07-2012, 02:42 PM   #13
vapore0n
Captain
40
Rep
669
Posts

Drives: 2010 335i
Join Date: Jul 2011
Location: MA

iTrader: (0)

"You bought 2 years ago"

Dont expect anything from the dealer. Especially since you come from CT. Lots of snow over there. (even though last year we barely got any)

Start saving for a new Mtech bumper. Or repaint and clear bra if you feel winter just makes these types of mod useless.
Appreciate 0
      11-07-2012, 02:49 PM   #14
Turb0Surge
Lieutenant Colonel
Turb0Surge's Avatar
United_States
90
Rep
1,555
Posts

Drives: BLACK e90 335i
Join Date: May 2012
Location: Lincoln, CA

iTrader: (0)

Quote:
Originally Posted by CombatNinja View Post
Expecting the dealer to even think about rectifying a paint issue on a used car they sold two years ago is ridiculous.

If you don't like the way your paint looks on your 5 year old car, pay someone to paint it.
+1... If you didn't make a fuss about it 2 years ago when you bought the car- the dealership doesn't owe you anything. They will say it's part of the "wear" on a 5 year old car.
__________________
Appreciate 0
      11-07-2012, 07:39 PM   #15
VMRWheels
BimmerPost Supporting Vendor
VMRWheels's Avatar
2038
Rep
25,989
Posts


Drives: BMW
Join Date: Jun 2007
Location: Anaheim, CA

iTrader: (4)

Garage List
2013 BMW M3  [10.00]
2015 BMW M4  [0.00]
2013 BMW F30  [0.00]
2014 BMW F22  [0.00]
2013 BMW F06  [0.00]
Quote:
Originally Posted by Turb0Surge View Post
+1... If you didn't make a fuss about it 2 years ago when you bought the car- the dealership doesn't owe you anything. They will say it's part of the "wear" on a 5 year old car.


Seeing it from the dealers point of view, anything could've happened in this 2 year period.
__________________
Appreciate 0
      11-08-2012, 08:24 PM   #16
holmes011
Lieutenant
20
Rep
421
Posts

Drives: 2008 335xi coupe
Join Date: May 2011
Location: CT

iTrader: (0)

Quote:
Originally Posted by CombatNinja View Post
Expecting the dealer to even think about rectifying a paint issue on a used car they sold two years ago is ridiculous.

If you don't like the way your paint looks on your 5 year old car, pay someone to paint it.
if the bumper was repainted and they didnt say anything then yah i expect them to do something about it
Appreciate 0
      11-08-2012, 08:25 PM   #17
holmes011
Lieutenant
20
Rep
421
Posts

Drives: 2008 335xi coupe
Join Date: May 2011
Location: CT

iTrader: (0)

Quote:
Originally Posted by Turb0Surge View Post
+1... If you didn't make a fuss about it 2 years ago when you bought the car- the dealership doesn't owe you anything. They will say it's part of the "wear" on a 5 year old car.
it hasnt always been there, thats the thing...its becoming progressively more visible
Appreciate 0
      11-08-2012, 08:52 PM   #18
CombatNinja
Banned
CombatNinja's Avatar
46
Rep
1,556
Posts

Drives: e91 328i, e90 328i, e90 335i
Join Date: Feb 2011
Location: United States

iTrader: (0)

You act like there is some international BMW database for tracking what cars have had their bumpers resprayed. CPO is a glorified extended warranty. There is nothing special about a CPO car, they are just used cars. Everyone here is trying to tell you that the dealer will not and should not do anything for you. You are being completely unreasonable if you even bring it to their attention.
Appreciate 0
      11-08-2012, 09:21 PM   #19
theblackmamba
Banned
78
Rep
2,287
Posts

Drives: 0
Join Date: Dec 2007
Location: 1

iTrader: (8)

A car can be resprayed, touched up and what not by the dealer without it having an accident on the title etc. usually 99% of the time a used car is touched up before its sold if there is any type of damage. usually this translates to an increased price. if a car is going to auction and the dealer doesnt want to put money into the car then the scratches or gouges will stay.

A cpo car doesnt mean it was never hit with any type of paint to make it look as good as new.

Find out if your paint is warrantied. The best thing you can prob do is to contact bmwna and let them know you weren't made aware of the respray.
Appreciate 0
      11-09-2012, 09:02 AM   #20
Turb0Surge
Lieutenant Colonel
Turb0Surge's Avatar
United_States
90
Rep
1,555
Posts

Drives: BLACK e90 335i
Join Date: May 2012
Location: Lincoln, CA

iTrader: (0)

Quote:
Originally Posted by holmes011 View Post
it hasnt always been there, thats the thing...its becoming progressively more visible

That's the definition of wear and tear. My bumper was getting pretty bad from 60-75 miles of daily commuting, and to get rid of the chips and knicks I had my whole bumper repainted.
__________________
Appreciate 0
      11-09-2012, 11:46 AM   #21
holmes011
Lieutenant
20
Rep
421
Posts

Drives: 2008 335xi coupe
Join Date: May 2011
Location: CT

iTrader: (0)

Quote:
Originally Posted by Turb0Surge View Post
That's the definition of wear and tear. My bumper was getting pretty bad from 60-75 miles of daily commuting, and to get rid of the chips and knicks I had my whole bumper repainted.
its not wear and tear... im not sure you can read but ok
Appreciate 0
      11-09-2012, 12:10 PM   #22
Turb0Surge
Lieutenant Colonel
Turb0Surge's Avatar
United_States
90
Rep
1,555
Posts

Drives: BLACK e90 335i
Join Date: May 2012
Location: Lincoln, CA

iTrader: (0)

Quote:
Originally Posted by holmes011 View Post
its not wear and tear... im not sure you can read but ok
Yeah? Well let me spell it out nice and easy for you so you can understand... And while we're at it, here's the definition of wear and tear for you-
http://idioms.thefreedictionary.com/wear+and+tear


Here a previous post from you:

Quote:
Originally Posted by holmes011 View Post
it hasnt always been there, thats the thing...its becoming progressively more visible


You can't buy a car from a dealership, notice something one year later, wait another year, and then try to take the car back to the dealer and claim it was their fault. The car has been in your possession for TWO YEARS. For all they know-YOU did it.
__________________
Appreciate 0
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 08:04 PM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST