[TheBlondeFella]

I've just bought a 08 e93. Had it serviced at an independent dealer who informed me that I had cracks in two of my wheels.(MV3 18's)
The thing is, all of my wheels like they've been re-furbed.
Will BMW still replace them if they meet the criteria or will they not even entertain the idea now they've been 'altered'?

[Alex.J]

Umm Sad news, makes me worry about mine now arghhh

[Business edition]

Originally Posted by Alex.J

Umm Sad news, makes me worry about mine now arghhh

It's best to get them check out dude.

They where meant to call me today, am still waiting for the call shows h bad there customer service is.

[Business edition]

Originally Posted by TheBlondeFella

I've just bought a 08 e93. Had it serviced at an independent dealer who informed me that I had cracks in two of my wheels.(MV3 18's)
The thing is, all of my wheels like they've been re-furbed.
Will BMW still replace them if they meet the criteria or will they not even entertain the idea now they've been 'altered'?

If your car isn't under warranty then no your not covered mate.

[TheBlondeFella]

bugger....

[TheBlondeFella]

Although I have just taken out a BMW warranty. Will it be covered by that ?

[DJ_DEL]

Hi mate I had the same issues with my wheels and they should replace the alloy wheels regardless as its the design fault. BMW was on watch dog for this issues with the wheels & they had 1000's customer complaints so I'm sure they should replace them for ya.

[DJ_DEL]

Here is the link regarding the wheels cracking. Might be helpful to show them this if they start to argue.

http://www.bbc.co.uk/watchdog/consum...w_latest.shtml

[scooba0010]

Hi, I was armed with the watchdog evidence and the post on here after the knob on reception told me it was ultra rare for a wheel to crack but they just replaced it for

[Business edition]

Originally Posted by TheBlondeFella

Although I have just taken out a BMW warranty. Will it be covered by that ?

It's should be covered then I think. You should go find out mate.

[Business edition]

Originally Posted by DJ_DEL

Hi mate I had the same issues with my wheels and they should replace the alloy wheels regardless as its the design fault. BMW was on watch dog for this issues with the wheels & they had 1000's customer complaints so I'm sure they should replace them for ya.

They have had my alloys for over a week now and still no phone call. Drives me mad.

Hope fully they change it..

[Business edition]

Originally Posted by scooba0010

Hi, I was armed with the watchdog evidence and the post on here after the knob on reception told me it was ultra rare for a wheel to crack but they just replaced it for

They lie a lot mate. And you what they said to me that all the people on forum don't know what they are talking about and that they lie.

So I asked him, am I lying and that i don't know what am talking about? Because am on a bmw forum lol. He didn't say anything after that.

W**ker

[Business edition]

I spoke to the manager today and he said he will change one.

After I told him that your customer service is very poor and also that my solicitor and going to be in touch and also trading standards.

He said he will give me a call. After a few hours got a call of him and he said that he will change one of the alloy