Am I S&%t outta luck with my front right headlight?

Ptuh Ptuh · 10-23-2013, 07:13 PM

The best way I can describe it is the chrome cone shaped ring that goes around the projector some how fell out of place in my head light. I did not get into any accident nor was there any damage done to the head light or the front right bumper area.

I went to Rallye BMW in Westbury, Long Island todayto get my car fixed. After James DelVecchio, my horrible SA, saw my head light and looked at my shitty RFT and saw bumps, he automatically concluded that bcuz of pot holes that piece must have fallen out. I asked him if he ever saw anything like this and he said no. The total damage is $1675 for parts and labor to fix it. I told him no way.

Now my question to you guys:
Has this happened to anyone?
I already contacted bmw NA and they are siding with the dealership of course.
I feel like this headlight is defective, my friends and i have never seen anything like this.
Am i just shit outta luck?

First pic is a picture of my left headlight and how it should look. The next two pics are the front right headlight with the chrome ring out of place due to "wear and tear".

Thanks in advance!

wdeerfield · 10-23-2013, 07:16 PM

i think your best bet is to cut them open and fix it yourself. Or bring it to another dealership and try them. still under warranty or CPO?

ssmith96 · 10-23-2013, 07:17 PM

Oy, not sure what to say expect maybe bake it open and try to put it back yourself, thank you for notifying us of yet another bad Rallye SA.

McAuley7 · 10-23-2013, 08:59 PM

Pretty sure I saw a post with something like this that happened. I'll try n find it

mastermayhm · 10-23-2013, 10:02 PM

yea, crack her open and fix it yourself. once the headlight is open itll take 3 minutes to fix, if that.

DC_Oldboy · 10-23-2013, 11:15 PM

It's a good time to send it to OSS if you have the budget!

LeMansBleuXI · 10-29-2013, 06:59 PM

Yea, I agree.. I would just crack it open and DIY. I had my car for a few months with sport suspension and those stupid RunFlats, and hit a pothole which knocked something in my headlight, causing the passenger side projector to point to the ground. Morristown BMW in NJ fixed it with no problem, but I'm guess it was bc the car was still pretty new? ..They gave me a nightmare though, when my runflats showed metal at just 12,000 miles =(

kisho · 10-29-2013, 09:02 PM

Go to Lightwerkz to fix it and while your there get them to put in some Umnitza v4s, STI 3" clear lens, and CBI bulbs!

10-23-2013, 07:13 PM	#1
Ptuh Ptuh Private 18 Rep 91 Posts Drives: E90 LCI 335IX M Sport Pkg Join Date: Aug 2012 Location: New York, New York iTrader: (0)	Am I S&%t outta luck with my front right headlight? The best way I can describe it is the chrome cone shaped ring that goes around the projector some how fell out of place in my head light. I did not get into any accident nor was there any damage done to the head light or the front right bumper area. I went to Rallye BMW in Westbury, Long Island todayto get my car fixed. After James DelVecchio, my horrible SA, saw my head light and looked at my shitty RFT and saw bumps, he automatically concluded that bcuz of pot holes that piece must have fallen out. I asked him if he ever saw anything like this and he said no. The total damage is $1675 for parts and labor to fix it. I told him no way. Now my question to you guys: Has this happened to anyone? I already contacted bmw NA and they are siding with the dealership of course. I feel like this headlight is defective, my friends and i have never seen anything like this. Am i just shit outta luck? First pic is a picture of my left headlight and how it should look. The next two pics are the front right headlight with the chrome ring out of place due to "wear and tear". Thanks in advance! Attached Images __________________ '09 E90 LCI 335i xDrive M Sport Pkg
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10-23-2013, 07:16 PM	#2
wdeerfield A family of bimmers 2745 Rep 7,741 Posts Drives: '18 G01 X3M40i Join Date: Jan 2012 Location: Clifton Park, NY iTrader: (0)	i think your best bet is to cut them open and fix it yourself. Or bring it to another dealership and try them. still under warranty or CPO? __________________ 2018 PB/Black G01 X3M40i \| 699M \| ZDA \| ZPP \| ZPX \| Maxton front lip \| X3M vents \| 15mm Spacers \| Diamond G20 style grills
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10-23-2013, 07:17 PM	#3
ssmith96 Banned 78 Rep 1,038 Posts Drives: 07 328xi Join Date: Mar 2013 Location: Long Island, NY iTrader: (2)	Oy, not sure what to say expect maybe bake it open and try to put it back yourself, thank you for notifying us of yet another bad Rallye SA.
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10-23-2013, 08:59 PM	#4
McAuley7 @McAuley7 11 Rep 419 Posts Drives: 2010 335i Join Date: Apr 2013 Location: Florida iTrader: (0) Garage List 2010 335i [9.00]	Pretty sure I saw a post with something like this that happened. I'll try n find it
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10-23-2013, 10:02 PM	#5
mastermayhm Brigadier General 269 Rep 4,773 Posts Drives: F90 M5 Join Date: Sep 2008 Location: INPLS, IN iTrader: (13)	yea, crack her open and fix it yourself. once the headlight is open itll take 3 minutes to fix, if that. __________________ e90 330 > e90 LCI N54 > e70 x5 50i > f12 M6 GC > f15 x5 50i > f90 M5
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10-23-2013, 11:15 PM	#6
DC_Oldboy Q(.)-D Q-(^.~Q) 214 Rep 5,378 Posts Drives: like an old person. Join Date: Aug 2009 Location: Bothell, WA iTrader: (39) Garage List 2006 BMW 330i [8.48]	It's a good time to send it to OSS if you have the budget! __________________
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10-29-2013, 06:59 PM	#7
LeMansBleuXI Enlisted Member 2 Rep 38 Posts Drives: Lemans Blue 328XI 6MT Join Date: Jan 2010 Location: New Jersey iTrader: (0)	Yea, I agree.. I would just crack it open and DIY. I had my car for a few months with sport suspension and those stupid RunFlats, and hit a pothole which knocked something in my headlight, causing the passenger side projector to point to the ground. Morristown BMW in NJ fixed it with no problem, but I'm guess it was bc the car was still pretty new? ..They gave me a nightmare though, when my runflats showed metal at just 12,000 miles =(
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10-29-2013, 09:02 PM	#8
kisho Quiet till poked 99 Rep 1,176 Posts Drives: E90 325xi Join Date: Mar 2009 Location: MD iTrader: (12) Garage List 2006 325xi [9.50]	Go to Lightwerkz to fix it and while your there get them to put in some Umnitza v4s, STI 3" clear lens, and CBI bulbs!
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