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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Powertrain and Drivetrain Discussions > N54 Turbo Engine / Drivetrain / Exhaust Modifications - 335i > extended wastegate warranty info 8yrs/82,000miles



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      06-19-2012, 04:49 AM   #45
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Quote:
Originally Posted by spool twice View Post
when you call up the dealer, you can't state it's a recall because it's not a recall.
Is it just a service bulletin? Or what would I call it? Because I did call it a recall.. So being this is not a recall, its just an extension of warranty, I should still be included in this extension correct? So if I have wastegate rattle which I do because HELIX Motorsports somehow adjusted it to make it a bit quieter, I should be able to bring the car in for this issue Im assuming? So Its not a recall or service bulletin just an extension of warranty? Still good to know.
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      06-19-2012, 07:13 AM   #46
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Quote:
Originally Posted by woptang22 View Post
Is it just a service bulletin? Or what would I call it? Because I did call it a recall.. So being this is not a recall, its just an extension of warranty, I should still be included in this extension correct? So if I have wastegate rattle which I do because HELIX Motorsports somehow adjusted it to make it a bit quieter, I should be able to bring the car in for this issue Im assuming? So Its not a recall or service bulletin just an extension of warranty? Still good to know.
I know when BMW extended the HFPF warranty, I had to contact BMWNA to get information as my dealer was clueless. It might be best to try BMWNA first.
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      06-19-2012, 12:24 PM   #47
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I actually wrote BMW NA this morning, hopefully they give me some info. Only issue is, my car is in the shop now getting meth installed so Im pretty much FBO plus meth. I dont think they will touch my car like that. And the money it will cost to remove the mods and put them back on will be very expensive.

Quote:
Originally Posted by spool twice View Post
I know when BMW extended the HFPF warranty, I had to contact BMWNA to get information as my dealer was clueless. It might be best to try BMWNA first.
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      06-19-2012, 03:45 PM   #48
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Originally Posted by woptang22 View Post
I had a local dealer call me today and they are giving me the run around and excuses. Ive had my car approximately a year now and they said it was already programmed for this issue lol. I guess something was done before I bought the car as far as programming for the wastegates, Im not really sure. But it seems as if everyone is trying to get around the whole wastegate/turbo issue.
Which dealer did you go to in the Philly area?
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      06-19-2012, 04:23 PM   #49
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I used Princeton BMW for the HPFP recall. Now I have full bolt ons and about to have meth so they wont touch my car. Ive used Desimone BMW in the past. They were fine. Once I used Thompson BMW which Ive heard great things about. And I spoke to someone at BMW of the Main Line and they seemed nice, but mods seem to be the killer at every dealer. But Princeton seemed to be the worst as they said an intake is ok but FMIC wouldnt be. So I think Im screwed.

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Which dealer did you go to in the Philly area?
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      06-20-2012, 01:27 AM   #50
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Any new updates
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      06-22-2012, 12:19 AM   #51
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This North American Warranty Extension may apply to Hong Kong as well, just incase anybody was wondering. I'm getting more feedback from BMWHK
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      06-22-2012, 03:20 PM   #52
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Saved and thanks for the info
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      06-29-2012, 11:43 AM   #53
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Quote:
Originally Posted by woptang22 View Post
I actually wrote BMW NA this morning, hopefully they give me some info. Only issue is, my car is in the shop now getting meth installed so Im pretty much FBO plus meth. I dont think they will touch my car like that. And the money it will cost to remove the mods and put them back on will be very expensive.
did you hear back from bmwna?

eric
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      06-29-2012, 11:55 AM   #54
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did you hear back from bmwna?

eric
Hey Eric, yes BMWNA gave me a call. THey said my car qualifies for the wastegate/turbo warranty extension, but I didnt mention anything to them about mods. So in any case, I dont think I could have anything done unless all mods were removed from my car. And Thompson BMW seemed to be the most mod friendly dealership I spoke to. They accept some mods within reason. But didnt tell me exactly what mods would be ok.
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      06-29-2012, 12:54 PM   #55
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This is not a recall

A few folks have mentioned the word recall with regards to the turbo wastegates. This is a settled upon warranty extension by BMWNA of the turbo wategate actuators for 8 years/82k miles; it is NOT a recall.
Someone asked about updated N54 turbos: BMW had the wastegate actuator arms updated from 6mm to 8mm in Sept/Oct 2007. Don't know if there's been further updates to the N54 turbos since.
For those of you with hardware mods such as DP's: remove the mods or forget about the extended warranty.
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      06-29-2012, 12:58 PM   #56
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Quote:
Originally Posted by cvc 22349a View Post
A few folks have mentioned the word recall with regards to the turbo wastegates. This is a settled upon warranty extension by BMWNA of the turbo wategate actuators for 8 years/82k miles; it is NOT a recall.
Someone asked about updated N54 turbos: BMW had the wastegate actuator arms updated from 6mm to 8mm in Sept/Oct 2007. Don't know if there's been further updates to the N54 turbos since.
For those of you with hardware mods such as DP's: remove the mods or forget about the extended warranty.
I asked this question a while back but no one responded. Does this apply to all n54s by default or did we have to actually file and be a part of the settlement way back when they sent us the paperwork?
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      06-29-2012, 01:28 PM   #57
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What exactly will they change if the wastegates are rattling? The turbo itself?
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      06-29-2012, 03:34 PM   #58
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When i talked to my dealer last 3 weeks ago they said the extension was put on hold until appeals are finished?

Has this been settled or not
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      06-29-2012, 03:57 PM   #59
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Bet they tell me this sounds normal.

http://www.e90post.com/forums/showth...ight=Wastegate
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      06-29-2012, 04:00 PM   #60
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BMW NA is being very diligent in checking for mods in regards to replacing the turbo's. I had a long discussion with the sales manager and GM at Flow BMW today about it and the said they have a regional service guy that visits all the dealers and personally checking for mods on any vehicle with turbo or waste gate issues. This person is the person who voided my warranty for a meth tube, just the tube nothing else in the car.

I did have a minor victory today. Long story short; they replaced my rear turbo supposedly under warranty and then after they finished said my warranty was voided and i owed them $2683! I payed after having a fit and went to BMW NA and the GM and they agreed to remove the new turbo and reinstall the broken turbo and refund all my money. Yes I took my car into the service department to get them to break my car...lol

Ironically the car now runs fine and the waste gate is not sticking since i got it back with the old turbo on it. Monday I'm getting RB turbo's installed.
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      06-29-2012, 05:37 PM   #61
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I am going through the dealer for my rattle currently. Both the dealer and BMW NA deny that there is an extended warrant on the waste gates... I am not happy about any of this. The dealer wants $200 to look into the rattle further, and is trying to get BMW to cover the repairs to replace the front turbo... If BMW declines, then I am out the 200. What gives
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      06-29-2012, 06:02 PM   #62
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Quote:
Originally Posted by bimmertt View Post
I asked this question a while back but no one responded. Does this apply to all n54s by default or did we have to actually file and be a part of the settlement way back when they sent us the paperwork?
You are automatically a Class member unless you opted out.
I tossed my settlement notice, so I don't know if all N54 cars are included.
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      06-30-2012, 12:22 AM   #63
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I demonstrated the rattle to my SA, mechanic, and Service Manager. BMW told them to replace both my turbos and vacuum lines. No trouble at all for me.

Because of this, I also get new oil lines, new seals and gaskets, radiator fill, front diff, power steering, and oil change. My control arm bushings are leaking so I can pay to replace those, and my water pump and thermostat are sitting on the floor. Maybe pay to replace those too.

Also my downpipes are sitting on the floor. Gonna try and get the service manger to agree to use my AR Downpipes when they put it back together.
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      06-30-2012, 01:20 AM   #64
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stupid question but does it matter what owner i am? from what i can tell im the second owner and checking the vin no recall work has been done. so before i throw the dci/tune/dp/ic on i figure i should get it checked out. im close to walnut creek/san fran /sac.
is there a way to find out before going in? is there a dealer i should stay away/go to?
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      06-30-2012, 01:48 AM   #65
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This is so stupid, all i want to know is if BMW is warrantying these claims or not..

i cant get an anwser to save my life
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      06-30-2012, 06:46 AM   #66
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Quote:
Originally Posted by jokergerm View Post
This is so stupid, all i want to know is if BMW is warrantying these claims or not..

i cant get an anwser to save my life
i feel the same way. i keep reading about people who get their turbos replaced, but both bmw na and my dealer are giving me the runaround. I'll be able to tell you alot more hopefully by monday.

I think bmw does this on purpose so only the people who are willing to stamp their feet the loudest get this problem fixed, otherwise they will be spending a lot of money fixing every car...
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