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      11-11-2010, 09:58 AM   #23
2kaccordocoupe
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Ugh
I was supposed to get a call back from both Assist and BMW Canada on Tuesday, still nothing... Time for some verbal ownage.
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      11-11-2010, 01:17 PM   #24
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I am thinking of doing the retro fit for my nav, so you go and get them dude!!
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      11-11-2010, 04:45 PM   #25
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Issue resolved

CHCCubs, ak22 & neuromatic give this a try.

Call BMW Canada @ 1-800-567-2691. Ask the rep who picks up your call to transfer you to Ben.

Tell Ben that you are having the same my info issue as Harjit.

Ben will take care of you, he will send your info to a tech specialist who will get up you up and running.

Let me know how it goes.
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      11-11-2010, 08:46 PM   #26
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Quote:
Originally Posted by 2kaccordocoupe View Post
Issue resolved

CHCCubs, ak22 & neuromatic give this a try.

Call BMW Canada @ 1-800-567-2691. Ask the rep who picks up your call to transfer you to Ben.

Tell Ben that you are having the same my info issue as Harjit.

Ben will take care of you, he will send your info to a tech specialist who will get up you up and running.

Let me know how it goes.

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Link to my M4 euro delivery! http://f80.bimmerpost.com/forums/sho....php?t=1006526
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      11-12-2010, 06:24 AM   #27
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Quote:
Originally Posted by 2kaccordocoupe View Post
Issue resolved

CHCCubs, ak22 & neuromatic give this a try.

Call BMW Canada @ 1-800-567-2691. Ask the rep who picks up your call to transfer you to Ben.

Tell Ben that you are having the same my info issue as Harjit.

Ben will take care of you, he will send your info to a tech specialist who will get up you up and running.

Let me know how it goes.
Awesome, thanks man I'll give it a try later today.
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      11-12-2010, 11:06 AM   #28
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Kudos to 2kaccordocoupe (aka Harjit)!!!

I called Ben this morning and within an hour it was up and running.
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      11-12-2010, 12:08 PM   #29
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Quote:
Originally Posted by neuromatic View Post
Kudos to 2kaccordocoupe (aka Harjit)!!!

I called Ben this morning and within an hour it was up and running.

Thanks. Good to hear that the fix also worked for you.
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      11-14-2010, 09:30 AM   #30
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Thanks Harjit, mine is up and running again as well.
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      11-15-2010, 12:57 PM   #31
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Thanks Harjit, mine is up and running again as well.
Excellent, glad I was able to help out.
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      11-15-2010, 02:27 PM   #32
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I've been trying to get a hold of Ben for two days now, but when ever I call he's either gone for the day, or not at his desk.
I'm going to keep trying!
Thanks Harjit for getting this resolved for all of us!
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      11-15-2010, 09:47 PM   #33
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hmm its not working for me either. it used to work when i first got the car (2 yrs ago). but i tried recently and it doesnt work anymore.
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      11-15-2010, 09:48 PM   #34
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i'll be sure to try and give this ben guy a call. thanks for doing this !
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      11-17-2010, 02:38 PM   #35
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Wow! Just found this thread! Will give it a try today, thanks Harjit!
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      11-17-2010, 05:25 PM   #36
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This evening I spoke to a rep. at BMW Canada and explained to him the problem I was having with the Send to Function on Google Maps. He was aware of the issue, and sent my vehicle's info to a tech specialist who should have the issue fixed in a day or so. I hope this get resolved soon!
Thanks again Harjit for getting this resolved for us!
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      11-17-2010, 09:51 PM   #37
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Left a voicemail for Ben, I'm hoping he'll return my call tomorrow.
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      11-18-2010, 10:44 AM   #38
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Update: Called BMW Canada and Ben just happened to answer my call in the queue! He took my info, and the last 7 digits of my VIN.. forwarded my issue to the tech team. He mentioned they're able to fix about 60% of the cases. Fingers crossed!
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