[Steve A]

Originally Posted by Glassman

...and you are?

Another welcoming statement....

[MickyD'bo]

Originally Posted by Glassman

...and you are?

Glassman, you need to chill-out. Your posts have been off the mark and aggressive IMO.

NN's response has obviously rattled you. Move on.

[willhollin]

I think Glassman has a chip on his shoulder.

[pjs]

Originally Posted by willhollin

I think Glassman has a chip on his shoulder.

I disagree, he's just taking things to excess

[Glassman]

No offence taken whatsoever.

I think the OP has a valid point; my understanding is that AG ( "the repairer" ) usually goes through a disclaimer before attempting a repair. This covers the technician against the chip developing into a crack whilst he/she works on it. I haven't seen the wording, but I would have thought there would be some wording which explains what to do in the event of what's happened in this instance and what the customer's rights are.

If not, it appears that the repairer has damaged the screen - potentially beyond a 'free' repair and walked away (but as NN suggested, there is a chance that the damage can be re-opened and another repair attempted. No guarantee but still a possibility with an experienced technician on it).

The radio advert clearly states that their technicians are "trained to the highest standard". This clearly is not the case. They may well be trained on the repair system they use, which IMHO, is flawed. Deliberate? Negligent? These suggestions have been made by many.

I also have had lengthy discussions with two repair only specialists (both with over 22 years experience each and well respected in their field) and the professional opinion (against the repairer) is strong and based on a lot of extensive research in the field.

My experience is from a slightly different angle (replacement). I can carry out a good repair (and with very little risk of the break cracking) but it's an add-on to my replacement business as not all screens need replacing; not everyone will realise what can be repaired and to what standard, so a good [manual] kit stays on the van. Most of my repairs are carried out by a specialist (22 years of doing nothing but - and some scratch polishing).

Me: 20 years in the industry and certificates to prove it. Sika AGR approved installer (OEM adhesive system). Jaguar approved, Land Rover approved, proven track record with Audi, BMW, Mercedes-Benz, Porsche, De Tomaso, TVR and many more. Founder of The Automotive Glaziers Guild. I've done demos at Thatcham and have compiled countless reports on poorly installed windscreens (by the insurer recommended repairers) before restoring the cars back to what they should be.

References available

[willhollin]

Have you had much experience with VW T5 Transporter windows Glassman?

[Glassman]

Originally Posted by willhollin

Have you had much experience with VW T5 Transporter windows Glassman?

Yes. Not so much with van conversions, or the Caravelle version yet.

[rich1068]

Has Will done his popcorn smiley yet?

[Mccarroll01]

"glassman" You seem to be coming across as a complete dooshbag by your posts n can't understand why, did NotNormal not say that the OP's job would have been too far traveled for him to have a look at it? This proving he wasn't only here to 'self promote' himself?

I havnt got much more of a post count than yourself but respect the long and short term members on here n rarely is there a negative attitude like yours that pops up!

Seems to me that you jelous that someone else has experience of glass repairs other than yourself!

Enough said for me

[Glassman]

May I suggest you go back and read this thread properly?

Jealous? Negative? hahahaha

Please.

You've got this completely wrong.

[Hotcoupe]

Originally Posted by Hotcoupe

Perhaps you could explain what your grievance is?

Originally Posted by Glassman

...and you are?

Just someone wondering why you took exception to NN offering advice to a forum member regarding a chipped windscreen.

If you read some of your earlier posts,one could accuse you of self promotion, and within 3/4 posts of you joining up to be a member.

There is not much difference between what you perceive as self promotion by NN (who comments on other BMW related topics other than windscreens, unlike you) in this thread to what I could perceive as self promotion by you in this thread:

http://www.e90post.com/forums/showthread.php?t=503596

Originally Posted by Glassman

May I suggest you go back and read this thread properly?

You've got this completely wrong.

May I suggest you explain why quite a few of us have got it so wrong, alternatively may I suggest you take your disrespect and negativity back to Pistonheads where your style of posting is more accepted.

[Glassman]

10/10 for homework Miss Marple. Great use of multi-quote. Keep this up and you'll make Prefect.

Originally Posted by Hotcoupe

Just someone wondering why you took exception to NN offering advice to a forum member regarding a chipped windscreen.

Show me where I 'took exception'. I made a point - that point being, anyone can make the same claims as NN. The industry is not regulated. Many people do not know what a good repair is (because there is no industry benchmark). Ergo: Eileen, my 83 year-old neighbour can setup tomorrow and make similar claims to NN - there is no-one or nothing to prevent this.

Some people will question the quality of the finished repair - this thread being one example of this.

At this point I did not criticise NN. In fact, I invited him to further qualify himself (not promote) and asked what made his repairs so good whilst still on the same suggestion that anyone can say 'Autoglass are shit, but I'm not', etc.

Originally Posted by Hotcoupe

If you read some of your earlier posts,one could accuse you of self promotion, and within 3/4 posts of you joining up to be a member.

There is a difference between 'self promotion' and qualifying a statement. And if you go back to your own reference, you will see that I offered some validation to who I am and what qualifies me to offer advice (I also then went on to promote the service of another service provider).

Originally Posted by Hotcoupe

There is not much difference between what you perceive as self promotion by NN (who comments on other BMW related topics other than windscreens, unlike you) in this thread to what I could perceive as self promotion by you in this thread:

http://www.e90post.com/forums/showthread.php?t=503596

See my comments above. NN may well be one of the BMW fraternity for owning one. I do not own a beemer - I work on plenty but have never owned one. I make many comments on various other forums too. As a matter of fact, I run one myself - just a sad little place for a bunch of sad little windscreen repair and replacement specialists who are all passionate about their work.

If some of you would just stop baiting, there may well be a lot of benefit for NN to come and have a look at that forum (but some of you will still aver there is jealously, or that there is anomisity between the two of us, FFS!).

"Long poster", "we go out and get pissed together", "we all have BMs" etc is what cements you guys together here. One look at the who's friends with who and the birds-of-a-feather sentiment for one or two of you is about as obvious as a pair of hairy testicles on a snake.

Originally Posted by Hotcoupe

May I suggest you explain why quite a few of us have got it so wrong, alternatively may I suggest you take your disrespect and negativity back to Pistonheads where your style of posting is more accepted.

Ah, so it's not that you are united by a brand, or that you're occasional drink buddies etc etc - it's a PH thing?!

Perhaps you could stop stirring up a situation that doesn't have any place for your antagonistic comments? You may of course, suggest whatever you want and whenever you choose, but if your aim is to help the OP and get this subject back O/T, then I firmly suggest that you STFU and think about your own motives.

[Hotcoupe]

Originally Posted by Glassman

Perhaps you could stop stirring up a situation that doesn't have any place for your antagonistic comments? You may of course, suggest whatever you want and whenever you choose, but if your aim is to help the OP and get this subject back O/T, then I firmly suggest that you STFU and think about your own motives.

Originally Posted by Glassman

So can my neighbour Eileen. She's 83.

...but criticising another company aside, what makes your repairs so good?

Originally Posted by Glassman

Gratuitous self promotion aside, what do you make of the OP's predicament?

You have the temerity to call my posts antagonistic!

You don't find your above posts disrespectful or inflammatory?

You may well have been trying to make a point about the industry and the way it's regulated or not, however the way you went about it and your choice of words appeared to be knocking another forum member,I was not the only person to pick up on your tone.

I have no motive/s,nor do I have any desire to sidetrack the original post,nor will I STFU.

[Glassman]

Originally Posted by gIzzE

God this is like being on the Ford forums, nothing to say...

Speak for yourself and one or two other subscribers to this thread who have sweet FA else to say about the original subject.

Originally Posted by gIzzE

The simple reply could have been 'Sorry if you all thought that, genuinely not how it was intended.' and that would have been that.

Which part of "you've got this completely wrong" don't you understand?

This is a thread about a stonechip repair gone wrong. I've contributed to this, but all I can see now is a few dogs barking at flying birds. Pure foolishness.

Unless you have something to help the OP here, go and chew on something else. Please. FFS.

[gIzzE]

Originally Posted by Glassman

Speak for yourself and one or two other subscribers to this thread who have sweet FA else to say about the original subject.



Which part of "you've got this completely wrong" don't you understand?

This is a thread about a stonechip repair gone wrong. I've contributed to this, but all I can see now is a few dogs barking at flying birds. Pure foolishness.

Unless you have something to help the OP here, go and chew on something else. Please. FFS.

I couldn't give a fuck, but when I read your initial post I started to type out a reply as you came across as having a pop, but then deleted it, but reading back it seems everyone else thinks the same thing.

All I was saying is sometimes best intentions don't come across as we mean them too, and even though you didn't mean to come across in a negative way, unfortunately that is what happened.

It was pointed out to you that is how it seemed and then you started with the 'who are you?' comments etc.
So people jumped in and said 'To be fair that is how you came across.....etc.'


You can't argue about it, you can't can't change peoples perception of the situation, it is what it is.

Even now your replies have an abusive edge to them.

Anyway, being North London surely you should be out replacing broken glass at the moment? Must be the busiest you've ever known it??

[Glassman]

I'm not the one arguing here.

The OP has/had a question and I've lent my thoughts. Some people here are reading more into it - their problem, not mine.

I don't think there has been much glass smashed during the riots. Plenty of shopfronts but no cars. In any case, I don't work weekends/callout.

[gIzzE]

Originally Posted by Glassman

I don't think there has been much glass smashed during the riots. Plenty of shopfronts but no cars. In any case, I don't work weekends/callout.

Don't blame you, I'm in retail so have to work Saturdays and really miss having weekends off.

Something about a Saturday morning that feels so different to every other day, don't even have to turn the radio or TV on and you can still tell it's a Saturday.

[Glassman]

After a busy week (spent mostly traveling more than anything else) all I wanna do at the w/e is chill and watch the rugby/football updates. But with two young sons in the house, that isn't gonna happen.

Got a 40th birthday party to go to later and then tomorrow lunch with friends. Did I say I don't work weekends?

[NotNormal]

Well, this is interesting reading !
Having not been able to post for a day or so, only being able to read i can see other on the forum had similar thoughts to me

Glassman, i haven't "self promoted" as you put it - not once have i mentioned my company name, or tired to off my services for reward !

I was going to see if i could help a fellow forum member out, as he'd had a poor job done

Sorry that you felt the need to rashly and harshly question my qualifications to allow me to comment on the OP's topic.
If the OP had wanted my services (FOC) then he would have been more than welcome to a long and substantial list of references

I agree with you, the industry should have some form of regulation, it would reduce allot of the poor quality work being carried out !
But having said that, you would have thought that a major company like Autoglass that carried out the repair would have sent a well trained technician - one that they have trained to their standard....i'm presuming they did this !

Your aggressive tone and manor isn't really warranted, and like it's been pointed out to you, a simple "sorry" would have resulted in you not having clogged up the OP's thread with these extra posts