|
|
|
|
|
|
BMW Garage | BMW Meets | Register | Today's Posts | Search |
|
BMW 3-Series (E90 E92) Forum
>
Help. Installed Cobb AP on my 2011 335is...now I cannot uninstall or change maps
|
|
10-25-2011, 08:05 AM | #1 |
First Lieutenant
157
Rep 384
Posts |
Help. Installed Cobb AP on my 2011 335is...now I cannot uninstall or change maps
I have a 2011 335is and I installed my AP tonight. I updated to the current firmware with 335is support and flashed the Sport map on my car. The install appeared to go smoothly. The car definitely has more power and is very driveable.
However, I now have a problem when I try to change maps or uninstall the AP. I get the "Accessport not installed on this vehicle" error when it checks the ECU. I checked the contents of the AP with the manager and it looks like it saved my ECU configuration but it will not recognize my car now. v1.6.5.0.2839 firmware Map Stg1 Sport IKBOS IS v301 Error Message: Accessport not installed on this vehicle" 0 BMW_MSD81_0044CCOIKBOS_IS How do I fix this? Update: 11/14/11 - I received my updated AccessPORT with alpha firmware and instructions on uninstalling it from my car and subsequent steps on how to reinstall on my car. I followed the steps and it appears everything is working properly. Last edited by vinnymac; 11-14-2011 at 03:36 PM.. |
10-25-2011, 09:07 AM | #2 | |
Putting more gas in the car...
0
Rep 36
Posts |
Quote:
Did you unplug the device or turn the car off when you were loading maps? Sounds like it did not take and the map is really not loaded onto your car. Does it give you the option to re-install? How about recover (which is what it will do automatically if it fails to install properly). Personally, I would call Cobb directly. Any other advise may cause issues.
__________________
2008 BMW 535iA | Cobb Stg2+ | Injen Intake | AR Catted DP's | CP-E FMIC | Turbosmart DV's | ER Charge Pipe
|
|
Appreciate
0
|
10-25-2011, 09:12 AM | #3 | |
First Lieutenant
157
Rep 384
Posts |
Quote:
|
|
Appreciate
0
|
10-25-2011, 10:22 AM | #5 | |
First Lieutenant
157
Rep 384
Posts |
Quote:
I talked to Cobb this morning and they want me to revert to the last non-beta firmware and try to connect to ECU. They didn't sound very optomistic but wanted me to try it. I had to run the beta-firmware to get the 335is maps to begin with. |
|
Appreciate
0
|
10-25-2011, 10:54 AM | #6 |
Captain
32
Rep 878
Posts |
did you update your AP after you installed it on your car? Also make sure that your FOB is in and your ignition is in the ON position, then plug your AP in and see if you can do change maps then.
__________________
08 335i | Space Gray | Burl Walnut Wood Trim | Sport pkg | Premium Pkg | LOGIC7 | Navi | Comfort Access
| COBB | Injen DCI | Active Autowerke | Sonic Tuning | E92 Lighting | ER | HKS | BMS | Ground Control | Vortex Tuning | |
Appreciate
0
|
10-25-2011, 01:31 PM | #7 | |
First Lieutenant
157
Rep 384
Posts |
Quote:
I've escalated the issue to COBB and they are working on a resolution. They said my issue was a bit odd but not the first time there has been issues certain models of BMW. COBB customer service has been great. |
|
Appreciate
0
|
10-25-2011, 02:30 PM | #9 |
Major
233
Rep 1,051
Posts |
This is an issue we are aware of, and we are working hard to find a solution! I'll be sure to update this thread and our main AccessPORT thread once we have found a work around and a proper fix.
Ian |
Appreciate
0
|
10-26-2011, 08:47 AM | #11 | |
Captain
32
Rep 878
Posts |
Quote:
__________________
08 335i | Space Gray | Burl Walnut Wood Trim | Sport pkg | Premium Pkg | LOGIC7 | Navi | Comfort Access
| COBB | Injen DCI | Active Autowerke | Sonic Tuning | E92 Lighting | ER | HKS | BMS | Ground Control | Vortex Tuning | |
|
Appreciate
0
|
10-26-2011, 03:09 PM | #12 | |
Major
109
Rep 1,043
Posts |
Quote:
Again nothing against Cobb great product but potential customers should know beforehand about that issue on the 335is especially if its known to them.
__________________
19 Audi RS5
15 Audi S5 GIAC Stage 2 white 11 E92 335is DCT FBO 441 whp silver 08 E92 335i FBO 6MT 427 whp space grey 05 E46 M3 red |
|
Appreciate
0
|
10-26-2011, 03:19 PM | #13 | |
First Lieutenant
157
Rep 384
Posts |
Quote:
Thanks for the great customer support! Vince |
|
Appreciate
0
|
10-26-2011, 03:54 PM | #15 |
Brigadier General
3645
Rep 3,244
Posts |
|
Appreciate
0
|
10-26-2011, 05:59 PM | #16 |
Major
233
Rep 1,051
Posts |
|
Appreciate
0
|
10-26-2011, 06:58 PM | #17 | ||
Second Lieutenant
69
Rep 267
Posts |
Quote:
Quote:
|
||
Appreciate
0
|
10-27-2011, 02:15 PM | #18 |
Major
233
Rep 1,051
Posts |
Sorry for the confusion! Updating a current AccessPORT that is installed on a vehicle could potentially cause this issue. If the AP is uninstalled, there shouldn't be any kind of issue.
Ian |
Appreciate
0
|
10-28-2011, 09:40 AM | #19 |
First Lieutenant
157
Rep 384
Posts |
I received an email from Cobb indicating there was a new beta firmware version available for me to try. I updated my AP without issues and now at the AP can communicate with my ECU. I was able to get into the Monitor menu and I was able to get into the Troubleshoot menu and reset the ECU. However, I am still getting the "Accessport not installed on this vehicle error".
I sent my feedback to Cobb and I'm waiting on the next step. Fingers crossed they find a solution so I can change maps and uninstall before my first dealer service visit. |
Appreciate
0
|
11-07-2011, 11:23 AM | #20 |
First Lieutenant
157
Rep 384
Posts |
Update: 11/7/11
Cobb Tuning has been great working on a solution to this problem I'm having with the AP. I tried to use alpha firmware last week but it would not install on my AP so I had to ship it back to Cobb. Their RMA system sent me an email indicating my AP was received so my fingers are crossed a solution is in my hands soon. |
Appreciate
0
|
11-14-2011, 03:35 PM | #21 |
First Lieutenant
157
Rep 384
Posts |
Update: 11/14/11
I received my updated AccessPORT with alpha firmware and instructions on uninstalling it from my car and subsequent steps on how to reinstall on my car. I followed the steps and it appears everything is working properly. Cobb Tuning's cusomter service and RMA process was handled exceptionally well and I am pleased with the resolution. I'm glad everything is back in order and now I can focus on enjoying my new car for a few more weeks before the winter weather settles in. |
Appreciate
0
|
11-14-2011, 05:00 PM | #22 | |
Banned
469
Rep 4,392
Posts |
Quote:
Thanks |
|
Appreciate
0
|
Bookmarks |
|
|