BMW's SIRIUS satellite radio free trial period

Cosmop · 01-25-2010, 07:41 AM

I bought my pre-owned BMW last October. I thought the SIRIUS satellite radio free trial period with BMW was for a year. Yesterday my satellite radio cut out after only four months and said I need to call SIRIUS to have the service activated (i.e. I need to start paying for the service). Before I call my local BMW dealer to bitch them out, am I wrong in thinking I had free SIRIUS for a year as part of my BMW purchase? Has anyone else gone through this?

mwilson20 · 01-25-2010, 07:56 AM

I bought mine CPO in August and it only had a 90 day trial period... Thought it was only for 90 days...

If you get a year let me know andI might get mine reactivated too...

I let mine expire after 90 days...

Didn't use it much unless the ipod died...

Seems the a new purchase will come with a years subscription but the pre-owned was only 90 days...

Whitebread · 01-25-2010, 10:21 AM

We bought our '09 335 in October '08. Ours came with 1 year activation. I thought that was standard.

cb1111 · 01-25-2010, 10:26 AM

New car is one year. CPO/used is one year from whenever the car was first sold.

bavarian19 · 01-25-2010, 01:25 PM

Did you pay for the option?

I thought the 1 year is a factory option, not trial period.

noro · 01-25-2010, 01:28 PM

My guess is that what happened is that your pre-owned car had it's own subscription and they just left it as is because the car was not re-certified.

Cosmop · 01-25-2010, 01:32 PM

I didn't pay extra for a factory option but maybe the original owner did. It was CPO/used and I'm almost sure they said I would have the SIRIUS for a year before I had to pay.

noro · 01-25-2010, 02:40 PM

Quote:

Originally Posted by Cosmop

I didn't pay extra for a factory option but maybe the original owner did. It was CPO/used and I'm almost sure they said I would have the SIRIUS for a year before I had to pay.

yup, that's BS. A salesman will say anything to sell the car. If you didn't pay extra then you are getting the tail end of the PO's service. You can certainly call and demand the prorated difference as you factored it in into your price when buying a car. The question is, how much haggling do you want to do over 100 bucks.

luv135i · 01-25-2010, 02:42 PM

Quote:

Originally Posted by noro

yup, that's BS. A salesman will say anything to sell the car. If you didn't pay extra then you are getting the tail end of the PO's service. You can certainly call and demand the prorated difference as you factored it in into your price when buying a car. The question is, how much haggling do you want to do over 100 bucks.

That and if you dont have it in writing, the CA will just be like I never said that.....What can you do then......

pruettfan · 01-25-2010, 07:06 PM

You only get the year on a new activation. The previous owner most likely had used up most of that time. I bought a new unit for my 2006 and got the year.

dave herzog · 01-25-2010, 07:50 PM

"BMW and Sirius XM radio announced today that all Certified Pre-owned vehicles that are equipped with Sirius radios will receive a three month trial to the “Sirius Everything” subscription. BMW will continue to offer SIRIUS as an exclusive factory-installed option on all new BMW vehicles with a one-year bundled subscription included in the price of the vehicle."

link

if you got 4 months, you win.

Cosmop · 01-25-2010, 08:55 PM

Thanks for the article Dave. It looks like my time was up. Obviously the salesman was bullshitting me about the one year trial subscription. I sent an email to my dealers general manager today to ask him what the policy was for CPO's and satellite radio. Once I get his reply I let yall know what he says.

JustinB615 · 01-25-2010, 08:59 PM

I had my SIRIUS service for just over a year now and bought the car CPO'd. I guess the original owner had prepaid for a long time.

aspiring335 · 01-25-2010, 09:22 PM

My (new) Touareg came with three months of Sirius. However, it stopped working after about six weeks. My wife called Sirius and they gave us at least another three months (might have been six, I will have to ask her). They live and die by subscriber numbers. Call them up and they'll probably give you a few months extra in the hope that you will then become a paying subscriber.

///Mik3 · 01-25-2010, 09:43 PM

whoa, i didn't know there was a free 1yr subscription. I just bought an 09 328 touring w/ premium package. Am i eligible? Do i just have to go to the dealership and sign up for it or something?

Cosmop · 01-26-2010, 09:41 AM

I just got the email back from the dealer...The SIRIUS trial period for a CPO is only 3 months. I still think the salesman said a year when I bought the car and either was full of BS or just got it wrong.

Zero.7 · 01-26-2010, 10:53 AM

Quote:

Originally Posted by Cosmop

I just got the email back from the dealer...The SIRIUS trial period for a CPO is only 3 months. I still think the salesman said a year when I bought the car and either was full of BS or just got it wrong.

Frickin' salesman. So many of them don't know what the heck they are saying 1/2 of the time. They'll say anything for you to sign on the dotted line!

noro · 01-26-2010, 11:36 AM

Quote:

Originally Posted by Cni2i

Frickin' salesman. So many of them don't know what the heck they are saying 1/2 of the time. They'll say anything for you to sign on the dotted line!

You have to see the world from their end. You get hired as a salesman not because you like cars but because you like to make money. Many people go to dealers these days hoping to get an expert on the car they're buying. That simply isn't the case, but there is no excuse, the web is full of information about any car out there.

dave herzog · 01-26-2010, 12:02 PM

Quote:

Originally Posted by noro

You have to see the world from their end. You get hired as a salesman not because you like cars but because you like to make money. Many people go to dealers these days hoping to get an expert on the car they're buying. That simply isn't the case, but there is no excuse, the web is full of information about any car out there.

It's possible (though seemingly unimportant to most) to be honest AND to take pride in doing a great job at work. These guys sit in a dealership talking about (a limited number of) cars all day every day, and they can't take some of that time to learn what we all manage to get in our heads in our spare time? Inexcusable.

Plus, the bald-faced lies don't help their case.

Cosmop, are you going to consider a Sirius subscription?

Cosmop · 01-26-2010, 12:13 PM

Quote:

Cosmop, are you going to consider a Sirius subscription?

Yeah, It's not Sirius's fault the salesman gave me incorrect info. I really enjoy the satallite radio. I have XM in my other car and I can't live without it now.

boilator · 01-26-2010, 04:07 PM

I purchased my 08 as a CPO. When the dealer and I set up the Sirius account the Sirius rep indicated my vehicle still had the original 1 year activation available.

Lator

airshane · 01-26-2010, 04:50 PM

When you call Sirius ... HAGGLE!!! I got a lifetime subscription for slightly over the price of a paid up-front two year subscription. I plan on keeping the car for more than two years, so it seemed like a good deal. If something happens to the car (i.e. Totalled) they will transfer the subscription to a new car (with documentation). A new purchase they will not. However, the lifetime Sirius subscription is transferable, so maybe you can upsell that, or use it as leverage on a trade-in.

I also had a service tech tell me that the satellite receive is a separate unit that can be removed if you get a new car and transferred to that new car. That is assuming that the electronics, connections, etc, stay the same.

Sign up for Sirius ... all of you ... I own stock in them and bought when it was almost at an all-time low.

01-25-2010, 07:41 AM	#1
Cosmop Private First Class 38 Rep 141 Posts Drives: 2009 E90 335i Join Date: Oct 2009 Location: Houston, TX iTrader: (0)	BMW's SIRIUS satellite radio free trial period I bought my pre-owned BMW last October. I thought the SIRIUS satellite radio free trial period with BMW was for a year. Yesterday my satellite radio cut out after only four months and said I need to call SIRIUS to have the service activated (i.e. I need to start paying for the service). Before I call my local BMW dealer to bitch them out, am I wrong in thinking I had free SIRIUS for a year as part of my BMW purchase? Has anyone else gone through this?
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01-25-2010, 07:56 AM	#2
mwilson20 Private 10 Rep 80 Posts Drives: 2006 330i TiAG Join Date: Jul 2009 Location: Greenville, SC, USA iTrader: (1) Garage List 2006 330i [0.00]	I bought mine CPO in August and it only had a 90 day trial period... Thought it was only for 90 days... If you get a year let me know andI might get mine reactivated too... I let mine expire after 90 days... Didn't use it much unless the ipod died... Seems the a new purchase will come with a years subscription but the pre-owned was only 90 days...
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01-25-2010, 10:21 AM	#3
Whitebread New Member 0 Rep 25 Posts Drives: 2009 BMW 335i Join Date: Dec 2008 Location: Milledgeville, GA iTrader: (0) Garage List 2009 335i [0.00]	We bought our '09 335 in October '08. Ours came with 1 year activation. I thought that was standard.
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01-25-2010, 10:26 AM	#4
cb1111 I ask the questions you're afraid to ask. 44 Rep 2,489 Posts Drives: 335xi Join Date: Sep 2009 Location: DC iTrader: (2)	New car is one year. CPO/used is one year from whenever the car was first sold.
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01-25-2010, 01:25 PM	#5
bavarian19 General 517 Rep 18,858 Posts Drives: Car Join Date: Mar 2005 Location: VA iTrader: (23)	Did you pay for the option? I thought the 1 year is a factory option, not trial period.
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01-25-2010, 01:28 PM	#6
noro Colonel 90 Rep 2,707 Posts Drives: '91 M3, '04 E46 ZHP, '72 2002 Join Date: Aug 2006 Location: Boston iTrader: (0)	My guess is that what happened is that your pre-owned car had it's own subscription and they just left it as is because the car was not re-certified. __________________ zhpregistry.net - ZHP stats and free classifieds.
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01-25-2010, 01:32 PM	#7
Cosmop Private First Class 38 Rep 141 Posts Drives: 2009 E90 335i Join Date: Oct 2009 Location: Houston, TX iTrader: (0)	I didn't pay extra for a factory option but maybe the original owner did. It was CPO/used and I'm almost sure they said I would have the SIRIUS for a year before I had to pay.
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01-25-2010, 07:06 PM	#10
pruettfan Brigadier General 1622 Rep 3,402 Posts Drives: 2017 M2, LBB, DCT, Exec Join Date: Jul 2009 Location: Chandler, AZ iTrader: (0)	You only get the year on a new activation. The previous owner most likely had used up most of that time. I bought a new unit for my 2006 and got the year.
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01-25-2010, 07:50 PM	#11
dave herzog Private 6 Rep 95 Posts Drives: e92 Join Date: Jul 2009 Location: . iTrader: (0)	"BMW and Sirius XM radio announced today that all Certified Pre-owned vehicles that are equipped with Sirius radios will receive a three month trial to the “Sirius Everything” subscription. BMW will continue to offer SIRIUS as an exclusive factory-installed option on all new BMW vehicles with a one-year bundled subscription included in the price of the vehicle." link if you got 4 months, you win.
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01-25-2010, 08:55 PM	#12
Cosmop Private First Class 38 Rep 141 Posts Drives: 2009 E90 335i Join Date: Oct 2009 Location: Houston, TX iTrader: (0)	Thanks for the article Dave. It looks like my time was up. Obviously the salesman was bullshitting me about the one year trial subscription. I sent an email to my dealers general manager today to ask him what the policy was for CPO's and satellite radio. Once I get his reply I let yall know what he says.
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01-25-2010, 08:59 PM	#13
JustinB615 Second Lieutenant 16 Rep 234 Posts Drives: MSport F30 335i Join Date: Apr 2009 Location: Atlanta, GA iTrader: (5)	I had my SIRIUS service for just over a year now and bought the car CPO'd. I guess the original owner had prepaid for a long time.
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01-25-2010, 09:22 PM	#14
aspiring335 Lieutenant Colonel 95 Rep 1,614 Posts Drives: 2019 G05 40i Join Date: May 2006 Location: Toronto, Canada iTrader: (0) Garage List 2006 330i [0.00]	My (new) Touareg came with three months of Sirius. However, it stopped working after about six weeks. My wife called Sirius and they gave us at least another three months (might have been six, I will have to ask her). They live and die by subscriber numbers. Call them up and they'll probably give you a few months extra in the hope that you will then become a paying subscriber. __________________ 2019 G05 40i (premium excellence, m-sport, 2VR), Tesla Model S 100D, Nissan Leaf SL Volvo XC90 T8, Subaru Outback, E84 X1 28i, E91 328i xdrive, 6MT, VW Touareg TDI, E90 330i, E46 325iT, MINI Cooper S (all retired)
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01-25-2010, 09:43 PM	#15
///Mik3 gonna miss the M, but the wagon is sweet! 122 Rep 628 Posts Drives: 2009 328i Wagon Join Date: Jan 2010 Location: CA iTrader: (1) Garage List 2009 328i Sports Wagon [10.00]	whoa, i didn't know there was a free 1yr subscription. I just bought an 09 328 touring w/ premium package. Am i eligible? Do i just have to go to the dealership and sign up for it or something?
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01-26-2010, 09:41 AM	#16
Cosmop Private First Class 38 Rep 141 Posts Drives: 2009 E90 335i Join Date: Oct 2009 Location: Houston, TX iTrader: (0)	I just got the email back from the dealer...The SIRIUS trial period for a CPO is only 3 months. I still think the salesman said a year when I bought the car and either was full of BS or just got it wrong.
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01-26-2010, 04:07 PM	#21
boilator Private First Class 8 Rep 122 Posts Drives: 2008 E90 M3 Join Date: Aug 2009 Location: East Coast iTrader: (0)	BMW's SIRIUS satellite radio free trial period I purchased my 08 as a CPO. When the dealer and I set up the Sirius account the Sirius rep indicated my vehicle still had the original 1 year activation available. Lator
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01-26-2010, 04:50 PM	#22
airshane Private First Class 9 Rep 132 Posts Drives: 2008 328xi Join Date: Jan 2010 Location: Denver, CO iTrader: (0)	When you call Sirius ... HAGGLE!!! I got a lifetime subscription for slightly over the price of a paid up-front two year subscription. I plan on keeping the car for more than two years, so it seemed like a good deal. If something happens to the car (i.e. Totalled) they will transfer the subscription to a new car (with documentation). A new purchase they will not. However, the lifetime Sirius subscription is transferable, so maybe you can upsell that, or use it as leverage on a trade-in. I also had a service tech tell me that the satellite receive is a separate unit that can be removed if you get a new car and transferred to that new car. That is assuming that the electronics, connections, etc, stay the same. Sign up for Sirius ... all of you ... I own stock in them and bought when it was almost at an all-time low.
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