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BMW 3-Series (E90 E92) Forum
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Refund from Jlevsw
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| 06-19-2008, 07:59 AM | #1 |
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1N'dONE
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Refund from Jlevsw
Anyone have to cancel from them? how long did you have to wait before your account was credited? It seems to be taking forever, I wrote them an email and no response. Trying to get through to them on the phone seems impossible
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| 06-19-2008, 08:05 AM | #2 |
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Lieutenant
 
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Mine was credited within 24-36 hours after they received the item.
 I only have great things to say about Jlevi
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2011 Jet Black 328i, 6-Speed Manual, Black Dakota Leather, Brushed Aluminum, Harmon Kardon w/ Surround Sound, Navi, BMW Apps, iPod & USB Adapter, BMW Assist w/ Bluetooth, Full LED Interior, 6000k HID Fogs, Matte Black Kidney Grills, M3 Lip Spoiler, ACS Roof Spoiler, 19" Beyern Black Mesh *19x8.5 front(ET40)* *19x9.5 rear(ET30)*
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| 06-19-2008, 08:19 AM | #3 |
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Critical Care Anesthesiologist
481
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Drives: SMB F83
Join Date: Aug 2006
Location: Seattle, WA
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Usually they are pretty good with the CS. Since both Jon and Nick are out of the country and only Kenny is answering PMs and stuff, it might take a little longer, but they should come through. I have always had a good experience with JLeviSW.
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kev { divinum est sedate dolorem }
"your friendly neighborhood critical care anesthesiologist" |
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| 06-19-2008, 08:34 AM | #4 |
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1N'dONE
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I canceled because the pedals were back ordered. I got a quick email telling me the payment was cancelled. And I have done other business with them and it has been great. But for some reason this time it's not working
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| 06-19-2008, 11:35 AM | #5 | |
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Drives: Vorsteiner E60 M5
Join Date: Mar 2006
Location: 1460 White Oaks Rd. Suite F. Campbell, CA 95008
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Quote:
Your refund was processed on the 16th... You have emailed Lynn 3 times - she has responded 3 times saying that your issuing bank controls the refunds once we issue them - some banks wait till the end of the billing cycle... unfortunately we have no control over that! If you are having trouble getting in by phone, it may be because you are 3 hours ahead of us. Our phones turn on at 9AM PST  Also, please check your spam! Again, you may not be the customer I am thinking of. Call 1.888.JLEVISW with your order number and we'll be happy to verify the refund, and even give you the transaction ID so you can reference it with your credit card company! Thanks JL |
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| 06-19-2008, 11:50 AM | #7 |
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1N'dONE
147
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ok cool, good to see you've done your part... sorry for the negative feedback in that case... can i edit that thumbs down to a thumbs up? and yeah I am that customer in CT ahah
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