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      04-29-2010, 12:48 PM   #1
jvowles
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Iphone 3GS + Snap In = No Music?? Please Help

Hello - I have a 2010 330D Coupe with the 6LF, Pro Nav, and 6NF options. It was delivered last week, and is seems well - great car.

The problem I have currnetly is that if i connect my iphone 3gs via the snap in (part 84 21 2 158 683) I have control over the music on the iphone via idrive, can select a track, and start playing, but no sound comes through the car speakers (or anywhere) - the phone shows accessory connect on it, and there is a signal boost - so snap in works...sort of.

If i connect the phone via the usb port (nb the usb cable is not connected when i try and use the snap in, i know about that issue), i can control it, and get sound through the speakers...its just the snap in.

The car has been with BMW for 50% of the time i have owned it to look and fix this issue (they cannot see why it isn't working either) - but i am just calling users that have a similar setup to see if i should check some settings they may have. Firstly are there people out there with the same snap in adapter, iphone 3gs, that have music playing successfully? if so any advice on settings to look into?

Many thanks
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      04-29-2010, 01:33 PM   #2
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IS it the correct adapter?? There is a specific one to allow music playback. Also does the display show that the track is playing (ie does the track timer show that it is going forward???)
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      04-29-2010, 02:08 PM   #3
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Have you checked the Firmware version of your iPhone? Is that version fully compatible with your version of iDrive?
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      04-29-2010, 02:59 PM   #4
jvowles
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Its the correct adapter according to BMW (there is a 682 version which is not for music). When 'playing' the counter goes up as you would expect, change track it goes back to 0 and starts counting up.

We have tried 2 iphone 3gs (both on 3.1.2) and one iphone 3g. Where could i find if / which firmware is compatible with which version of idrive?
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      04-30-2010, 03:28 AM   #5
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I looked at 6NF for ny new car, but it seems like a completely pointless option IMO.

They told me you need to use the cradle to be able to play music via bluetooth - whats the point of that? The whole point of a wireless link is so you can keep the phone in your pocket for example.

IMO the bluetooth sound will be poor compared to a wired connection... maybe just stick with the USB lead and accept defeat?

Do all the regular bluetooth phone functions work correctly?? Is it just the bluetooth audio link which is not working?

Have you tried your phone on a different vehicle to see if its just your car with the issue?

Last edited by doughboy; 04-30-2010 at 03:36 AM..
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      04-30-2010, 03:39 AM   #6
jvowles
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Quote:
Originally Posted by doughboy View Post
Does it play the music via bluetooth (6NF) or electrically via the cradle?

Can the phone play via bluetooth (6NF) if you just hold it in your hand?

IMO the bluetooth sound will be poor compared to a wired connection... maybe just stick with the USB lead?

It plays via bluetooth (6NF) - as soon as you put it in the cradle however it turns that off. I have used the USB lead, and that works, but obviously you don't get the benefit of the shark fin signal improvement.

The sound quality of bluetooth is poor, as you say (skips every now and again).

If i understand what you are saying, when its in the craddle, do you think the sound should be over bluetooth? From understanding the cradle is an exact copy of the usb lead with seperate audio connector, except embeded into the cradle?
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      04-30-2010, 04:16 AM   #7
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I don't know for sure - when I was speccing my car we looked at 6NF because I though it would be nice to play from the phone when it was in my pocket.

The dealer said that I also need a phone specific cradle to use the bluetooth music playback (not phone functions though) which seemed a bit pointless.

Mind you he was a salesman, so fair chance he didn't have a clue what he was talking about

The BMW options list calls 6NF 'Bluetooth Audio Playback' but other BMW documentation calls it 'Smarthphone Integration'

Are there some settings on the Iphone to do with which audio output source you require??


Have a read: http://stage.bmwcca.org/forum/showthread.php?t=3098

Last edited by doughboy; 04-30-2010 at 04:21 AM..
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      04-30-2010, 02:35 PM   #8
jvowles
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Thanks for the replies - i had a look at that link but cannot gleen more information, just in a state of confusion relaly. I didn't have a cradle and bluetooth playback works without it, you just cannot control the tracks on the car, only on the phone.

Its all very confusing, and even two BMW garages here are stumped. There is documentation showing it working and not working - very odd.

I am still hoping someone out there has confirmed music working, or not working, using an iphone, from the cradle!
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      05-11-2010, 03:47 PM   #9
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Hi,

I was looking for a solution of my problem, but I can confirm your problem as well :|

My iPhone 3GS (tried my phone with the v4 dev version and my girlfriends 3GS v3.1.3 version) is connected on the cradle, I can select it in IDrive and select artists, or albums for example. Start the track, can see the time starting (for example 10 seconds playing) but NO sound.

When I connect / configure bluetooth audio, I can play my music over the bluetooth interface and control it via my iPhone, but not via iDrive.

When I connect my iPhone using the apple cable through the usb in my armrest, I can control it under USB using IDrive (the 1st external device) and listen to music.

Obviously I want to control it using the snapin adapter.

Must say that I _have_ to use bluetooth to use my phonebook and phone, which in my eyes seems rather useless when you have a snapin adapter, but that's another discussion.

Anyone with a solution so far? Will call my dealer tomorrow. They just fixed my differential (complete brokedown after driving 40km with a brand new car).
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      05-11-2010, 04:25 PM   #10
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I have a Blackberry 9700 (work) and an iPhone 3gs 32gb (personal)

As far as I'm aware the 6NF option is more of Smart Phone integration than Bluetooth Audio.

I bought the Snap-In adapter with USB interface (check out the BMW accessories website) which was slightly more than the standard adapter. When the iPhone is connected into this adapter, the icon in the 'External Devices' window is the USB icon, and music comes through just like it would if it were connected to the 6FL USB interface. As soon as the iPhone is removed from the cradle, the music stops and is paused on the iPhone.

Sound quality is no different to that of the USB socket, and the USB socket doesn't work when the iPhone is in the cradle, so I'm presuming audio is via USB and not bluetooth

All I can assume is you haven't got the right cradle as they do 2 (the one I have is about £20 more I think)

Unfortunately, I can't post pictures or give you a part number as i'm not with my car and wont be for the next couple of weeks, but as soon as I get it back, I'll get some pictures up
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      05-11-2010, 04:40 PM   #11
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CHG, what is the part number of the cradle you have. I have already purchased mine, and I want to make sure I have the right one!
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      05-11-2010, 04:48 PM   #12
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Hi,

Just looked at my cradle, and it's a 683 model.

Hans

ps: I can buy a 160Gb iPod, and keep it connected on the usb, but that's not what i intended...
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      05-11-2010, 05:12 PM   #13
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Btw, I'm doubting if I have 6NF, though I requested this at the dealer when ordered. If I have the 683 snap adapter and can see my media on IDrive (but no sound) is it fair to assume I have 6NF?
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      05-12-2010, 02:08 AM   #14
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Quote:
Originally Posted by Oli View Post
CHG, what is the part number of the cradle you have. I have already purchased mine, and I want to make sure I have the right one!
Oli....I haven't got the car for the next 2 weeks so i can't get the part number. As soon as I have it back, i'll give it you
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      05-12-2010, 03:28 AM   #15
snahsiub
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Extra info: My dealer just confirmed I do have 6NF and 6FL.
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      05-12-2010, 06:44 AM   #16
jvowles
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I spoke to my dealership today, and the response was that cars from March 2010 onwards have a slightly different com-box which seems to lose the functionality of playing music over snap-ip with the iphone (he didn't say if it affected all phones). Those part numbers (683) are correct for the USB cradle.

The case is still open with BMW, and he expects its a software fix....but no fix as of yet, and BMW are aware....

Shame
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      08-17-2010, 04:38 PM   #17
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Hi there,

I can confirm that this is a problem (whether it is known by BMW, or not, I don't know - my dealer says it's not). I just received a BMW 335i E93 and with an iPhone 3GS with iOS4, I can see my songs and playlists, start playing but no sound comes out. My dealer said he needs to keep the car for a while to check it out.

Using the Y cable, it works as it should.

P.S.: It's a bummer that the new features in the September production will not be available to pre-September vehicles.
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      08-17-2010, 05:05 PM   #18
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Mine is a May build car and works fine via the cradle.
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      08-18-2010, 03:01 AM   #19
snahsiub
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Hi,

I have a March 2010 E92 build and have all the mentioned functions, don't need a Y cable, can see album art (cool!) and see office stuff. Right now I have an iPhone 4 so, can't fit it into the 3G/S cradle. I bought an 160GB iPod specially for my beemer

Hans
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      08-18-2010, 04:05 AM   #20
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Hi Hans,

If you don't need an Y cable, does that mean you already have the new BMW combox (6VC) that they are going to roll out in September? If yes, that's nice. I think my car was built after that (I'm still trying to find out my build date) and I was not so lucky

However, there's one thing I don't understand: do you have the problem of the iPhone 3GS being unable to output sound over the snap-in adapter for 6NF, or you managed to solve it? If you solved it, what did you do?

Thanks and cheers
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      08-18-2010, 04:44 AM   #21
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Hi Madhok,

Don't know if I have that one.. I just put in USB and it connects perfectly.

Regarding my connector, I used to have an iPhone 3GS and bought the cradle for it. See my older posts, it connects, it lists the MP3's on my navigation screen, but no sound output. Sure, I can connect using bluetooth but that sounds crappy on my Harman Kardon's Didn't solve it, there should come an update from BMW.

Using the default iPod USB cable, it connects perfectly. I can also use USB drives in the arm wrest or in the front compartment.

On my invoice it says:

P0A52 Spacegrau
FLCSW Leather Dakota Schwarz
01CD Brake Energy Regeneration
02C6 Wheels 189
0302 Alarm Class III
0320 No 335 on the back
0346 Chrome Line
0403 Electric roof
0430 Mirrors automatic
0431 Inside mirror dim
0441 Smokers edition (don't smoke, but otherwise no 12V)
0470 ISOFIX
0481 Sportchairs
0494 Elektric heated chairs
04AE Movable arm wrest
04B9 Aluminum decor
0521 Rainsensor
0544 Dynamic Cruise Control
0563 Extension light package
05AK LED lights (VERY cool!!)
0609 Navigation Pro
0620 Speechcontrol
0688 Harman/Kardon Surround Sound
06FL USB Connection
06NF Extension
0704 M Sport
0710 M Sport Steeringwheel
0775 Anthrazit roof
0ZB1 Business Line Edition (didn't want the sportskit)
0ZXS Preparation BMW Online + Internet
000AL Snap-in for 6NF (Nokia 6500 / iphone 3G)

Quite a long list...

Hans
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      08-18-2010, 04:57 AM   #22
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this is the cradle you need
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