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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Mechanical Maintenance: Break-in / Oil & Fluids / Servicing / Warranty > idiot dealer, or is it me?



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      07-27-2010, 01:00 PM   #1
rdub315
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idiot dealer, or is it me?

So i just went to the local dealer to pick up a quart of oil, and i'm left scratching my head. i simply ask for a "quart of oil" assuming the guy would come back with BMW oil. instead, he comes back with a quart of Valvoline Synpower 5W-30.

me: "you don't have the BMW oil"?
BMW svc: "this is what we put in every non-M car"
me: "i'm looking for the actual BMW stuff"
BMW guy: "this is the stuff right from the factory"
me: "no it isn't - that's Valvoline"
BMW guy: "trust me - it's what we put in every car"

I did end up buying it because I'm just above the minimum level, but seriously??? To take it a step further I called Paul Miller BMW (NJ), where the car was last serviced before I bought it privately. I was curious to know what oil they use. Once again, not BMW oil. They use a form of Castrol Syntec, but the service girl definitely said "5W-30". That's not even an approved BMW oil. WTF!??!?! Should I be worried that this has been in the car?
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      07-27-2010, 01:16 PM   #2
Chriztofor
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Valvoline Synpower is an approved oil. See attached list.

Even if it is approved oil, it is weird that BMW does not have BMW oil.
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File Type: pdf BMWCurrentListing_of_SyntheticOils.pdf (13.1 KB, 66 views)
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      07-27-2010, 01:19 PM   #3
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yeah - i did know it was an approved oil, and that's why i bought it.
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      07-27-2010, 01:24 PM   #4
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BMW oil is a derivative of Castrol Syntec 5W-30. There is no off the shelf equivalent of it in America outside the dealers that is LL-01 approved. Only Castrol Syntec that you can find in the autoparts stores that is LL-01 approved is 0W-30.
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      07-27-2010, 02:01 PM   #5
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The approved Synpower is the MST version which, last that I knew, was only available in the United States in bulk.
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      07-27-2010, 08:31 PM   #6
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i thought BMW dealers had to sell bmw oil?
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      07-27-2010, 10:08 PM   #7
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      07-27-2010, 11:01 PM   #8
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      07-28-2010, 03:29 PM   #9
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Quote:
Originally Posted by volkswackin View Post
i thought BMW dealers had to sell bmw oil?
+1, the dealer stocking Valvoline sounds a little fishy to me
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      07-28-2010, 05:06 PM   #10
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Quote:
Originally Posted by raceyBMW View Post
+1, the dealer stocking Valvoline sounds a little fishy to me
Maybe they ran out and pulled some from a non-bmw dealership owned by the same company?
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