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AutoWest Bmw S.A. tells me there’s no extended warranty the on HPFP? Huh?
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09-23-2010, 06:44 PM | #1 |
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AutoWest Bmw S.A. tells me there’s no extended warranty the on HPFP? Huh?
So I was in AutoWest Bmw the other day for ongoing long cranks, sputtering, basic HPFP issues on my 2007 335. I asked the S.A. that was helping me about the warranty extension on the HPFP that has been implemented by BMW Canada due to the high failure rates on the units. He replied to me that there was no such warranty and that whatever I had heard on the internet was untrue.
Does anyone have any documentation or info stating that the warranty has been extended?
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09-23-2010, 07:05 PM | #2 |
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here u go
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some lip, some springs, some brakes, some wheels.
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09-23-2010, 07:29 PM | #3 |
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Awesome! Thanks!
Im gonna send this over to the S.A.'s email. AutoWest Bmw really needs to do a better job at keeping their S.A.'s up to date on the latest info...Most of the time when i go in there i feel like im talking to a person that knows very little about Bmws.
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09-23-2010, 07:52 PM | #4 |
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There are some SA/CA don't really know as much as they should.
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09-23-2010, 08:27 PM | #5 |
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that letter for BMWNA ... not canada
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09-23-2010, 09:35 PM | #6 |
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the extended warranty on the HPFP is not for Canada, only the US...
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09-23-2010, 09:49 PM | #7 | |
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http://www.e90post.com/forums/showthread.php?t=411407 Some mention of it in this thread as well: http://www.e90post.com/forums/showth...=410459&page=2 That really sucks if we are not. My warranty is up in 2 weeks and all Bmw has done is update the HPFP software to stop the long cranks and sputtering, but I can slowly feel the cranks getting longer again, same thing it did when my first HPFP failed. I’d hate to have to shell out the money for a new one maybe a month or 2 after my warranty is up.
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09-23-2010, 10:57 PM | #8 |
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I think you'll find its only in the US, due to some legal ruling down there that protects customers and we get the shaft in Canada..
Been down the software reprogramming process and all the normal wasting of our time that BMW Canada wants to put us through before replacing the HPFP. Make sure you get it replaced before your warranty runs out (over $1,000 to replace)...
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09-24-2010, 12:15 AM | #9 | |
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09-24-2010, 01:44 AM | #10 | |
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Buy extended warranty if you have to. I bought two and replaced $12,000 worth of parts on my car. ($6,000 goes into my cats.. those are some damn special cats haha ) |
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09-24-2010, 01:59 AM | #12 | |
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09-24-2010, 02:30 AM | #13 |
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Originally the long cranks started about 4 months ago. I brought it in and they did a software update. This lasted for about 2 months, then the long cranks started again, so I brought it in and once again they did a software update. Honestly, it only sounds like the fuel pump is primed for a few seconds longer than before (you hear it when you unlock the doors). Now the long cranks started up about 3 weeks ago. I’m also noticing a very rough idle on occasion as well. As I mentioned in my previous post, there’s obviously an underlying problem here since the HPFP is losing pressure when not active, and correct me if I’m wrong, but all BMW seems to do about it is increase the length of the initial prime before the car starts accompanied by an increase in idle rpm for the first few second after ignition. It seems to me that this clearly indicates that the HPFP seals are slowly deteriorating and will inevitably fail.
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09-24-2010, 06:11 AM | #14 |
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well my SA told me that my pump is under the extended warranty when i had it replaced last. who knows, he may be right or wrong..
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09-24-2010, 09:03 AM | #15 | |
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09-24-2010, 12:01 PM | #16 | |
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I would also see if you can buy an extended warranty on the car, made me sleep better at night...
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09-24-2010, 01:58 PM | #17 |
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Issues like this makes me want to get the extended warranty.
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09-24-2010, 02:22 PM | #19 | ||
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There were a couple of posts in Canadian HPFP threads stating the same thing....What’s up with all the misinformation these guys are giving us? You'd figure it would be clear cut whether or not the warranty has been extended.
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09-24-2010, 02:22 PM | #20 |
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I thought BMW has extended warranty? Is there a 3rd party extended warranty? In the US its common but I am not sure about in Canada.
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09-24-2010, 02:27 PM | #21 |
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I was referring to the warranty extension specifically on the 'high pressure fuel pump' that BMW has implemented in the U.S. and I thought in Canada as well, but I guess not.
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