Need a favor from 2009 owners with I-Drive

ERIC212NYC · 06-21-2010, 07:59 PM

Hello all,

I have been going back and forth with my dealership in regards to the navigation function on my I-drive. Most of the time I am not able to enter a house number when entering an address. Thus making the navigation useless to me. This past weekend I brought the car in for an unrelated issue but I brought it up again and ask them to bring in another 328i to compare. Of course the other 328's navigation works and you are able to enter house numbers. They said it is probably because you car is 2009 model. I am not buying that excuse and want to them update my system. If anyone can spare the time I was hoping you guys can post a picture of your navigation system with the house number NOT grayed out like the picture below. The state is NY, the county is Woodbury and the street is Jericho Turnpike. There are other counties that does the same thing for me.

I original was going to post this locally but decided to post it here just in case others are experiencing the same problem.

Thanks everyone I am heading back to the dealership this weekend.

khaye1 · 06-21-2010, 08:28 PM

it's always grayed out until you click on it and enter the number...at least for me it is

JSpira · 06-21-2010, 08:31 PM

Quote:

Originally Posted by khaye1

it's always grayed out until you click on it and enter the number...at least for me it is

You cannot click on something that´s greyed out.

The OP should be able to enter a house number but it is not clear from his post as to whether this is happening only on specific streets or for every street.

masamune · 06-21-2010, 08:42 PM

I have a 2009 and I know there are certain streets it will not let me select a number on. I am wondering if it is greyed out because it's a turnpike? There wouldn't really be any number addresses. Of course, it shouldn't always be like this.

opdare01 · 06-21-2010, 08:45 PM

I've had some instances where this happens to me too...

xG35c · 06-21-2010, 08:57 PM

My '09 is the same, no house numbers, cross streets only.
Anyone else bugged like I am that the system doesn't narrow your town search to say, the State you're in?

FallBlau · 06-21-2010, 09:00 PM

tried the address on my 2009 and i'm not able to enter house number either.
as far as i know, grey means either you didn't enter the information in the boxes above or navigation database doesn't have house number data for that city/street you entered. so it doesn't allow you to enter further data. possibly 2010/2011 navigation have that info and you are able to enter the house number.

cb1111 · 06-21-2010, 09:01 PM

I had that issue today on a street that goes through a lot of fairly good size towns (like Washington DC suburbs) and varies from 3 or 4 lanes in each direction to one lane in either direction. For much of the road in the DC area - from Arlington to Leesburg, the road is lined with houses and stores - all with numbers - yet the BMW nav ('09) won't let me select house numbers either on this road.

khaye1 · 06-21-2010, 09:12 PM

Quote:

Originally Posted by JSpira

You cannot click on something that´s greyed out.

The OP should be able to enter a house number but it is not clear from his post as to whether this is happening only on specific streets or for every street.

I never noticed...guess it just always worked for me

The J-Man · 06-21-2010, 09:18 PM

Strangely enough, on my recent ED trip in my 2011, I was able to click on the greyed out house number and enter a number. I had a full address in Prague that neither Google or Mapquest recognized, so when I saw that BMW had it greyed out, it didn't surprise me. I clicked on it anyway and entered the number, and the navigation took me straight there.

I don't think it is supposed to work this way, though.

Thunder Dump · 06-21-2010, 11:01 PM

I have never had this issue on my 2009 that I can recall. Like others have suggested, it's possible that certain roads (Interstates, Turnpikes, etc) don't allow house numbers simply because there aren't any, but in this case I think it might be a database issue. I have a 2009 (01/09 build), but I have updated to the 2010 Navigation software (got the ISTA/P 2.37.1.0.1 during the update as well). I can't say for sure if this would have been the same with the 2009 database, but it appears fixed for 2010:

Picking the State, City & Street, house number is NOT greyed out:

Notice it also shows "Nassau County" after the town name, whereas the OP's does not. I have a feeling that is a difference in the databases.

Selecting house number shows a possible range from 7500-8699:

I randomly chose 7745:

Number shows as part of the address for the final destination:

grieverr · 06-22-2010, 12:00 AM

I, too, get the house number grayed out. I thought one possible reason was that streets like that have different names as they run through different towns. For example, I have RT. 27 near here, where it is also known as Lincoln Highway. If I remember correctly, I can put a house number only if I use Lincoln hwy as the address.

Also, I can't locate a Dunkin Donuts under "points of interest".

grieverr · 06-22-2010, 12:04 AM

Hey Thunder Dump (lol!) would you also be able to check another thing, please?

I used to have an '06. On the "current position" screen, it would always show the street I was on, and the town I was currently in. In my 2009, it won't show the town name if I am on a highway. I was wondering if that was changed/fixed for the 2010 nav. Thanks.

ERIC212NYC · 06-22-2010, 07:27 AM

Thanks everyone for posting your findings. It kinda sucks people are experiencing the same issues as I am. I am going to ask the dealership to upgrade with the 2010 maps if possible.

Thank you Thunder Dump for posting up the pics.

Kevin Harney · 06-22-2010, 07:41 AM

Quote:

Originally Posted by xG35c

My '09 is the same, no house numbers, cross streets only.
Anyone else bugged like I am that the system doesn't narrow your town search to say, the State you're in?

It does narrow it by State..... or at least mine does...

Kevin Harney · 06-22-2010, 07:42 AM

Quote:

Originally Posted by cb1111

I had that issue today on a street that goes through a lot of fairly good size towns (like Washington DC suburbs) and varies from 3 or 4 lanes in each direction to one lane in either direction. For much of the road in the DC area - from Arlington to Leesburg, the road is lined with houses and stores - all with numbers - yet the BMW nav ('09) won't let me select house numbers either on this road.

Really? What street ?

David1 · 06-22-2010, 08:01 AM

Quote:

Originally Posted by ERIC212NYC

Thanks everyone for posting your findings. It kinda sucks people are experiencing the same issues as I am. I am going to ask the dealership to upgrade with the 2010 maps if possible.

Thank you Thunder Dump for posting up the pics.

They can upgrade you for about 220 bucks. I do it the easy way and just send addresses to the car via google maps. Much easier anyways.

cb1111 · 06-22-2010, 08:06 AM

Quote:

Originally Posted by Kevin Harney

Really? What street ?

Leesburg Pike. I was looking for the Sprint store (that used to be in Tysons) at 8311 Leesburg Pike (next to the Marshalls between Stohlman VW/Subaru and the Chevy place. Of course I only had the address and none of the other info, but the nav didn't allow me to pick a house number. It was the first time I ran into that issue and I know that NAVTEQ hasn't updated DC area maps in the last few years. OTOH, my wife's Honda Civic allowed me to put in the street number.

dreamingat30fps · 06-22-2010, 08:07 AM

Quote:

Originally Posted by David1

They can upgrade you for about 220 bucks. I do it the easy way and just send addresses to the car via google maps. Much easier anyways.

+1

ERIC212NYC · 06-22-2010, 08:49 AM

Quote:

Originally Posted by David1

They can upgrade you for about 220 bucks. I do it the easy way and just send addresses to the car via google maps. Much easier anyways.

I tried this but it never reached my car. Do I need to have the BMW Assist plan to have it work?

Thanks,

E

Kevin Harney · 06-22-2010, 09:01 AM

Quote:

Originally Posted by cb1111

Leesburg Pike. I was looking for the Sprint store (that used to be in Tysons) at 8311 Leesburg Pike (next to the Marshalls between Stohlman VW/Subaru and the Chevy place. Of course I only had the address and none of the other info, but the nav didn't allow me to pick a house number. It was the first time I ran into that issue and I know that NAVTEQ hasn't updated DC area maps in the last few years. OTOH, my wife's Honda Civic allowed me to put in the street number.

I will look at this when I get in my car. Perhaps it was listed under Route 7 instead? I have had this happen a couple times before and the address was actually not on the road I was looking for. It was at the corner of the two roads and the ACTUAL address was different. In this case I can not see how that might happen but who knows ...

David1 · 06-22-2010, 09:33 AM

Quote:

Originally Posted by ERIC212NYC

I tried this but it never reached my car. Do I need to have the BMW Assist plan to have it work?

Thanks,

E

Yes, you need to have BMW Assist.

06-21-2010, 07:59 PM	#1
ERIC212NYC Second Lieutenant 16 Rep 253 Posts Drives: 2009 328i Join Date: Feb 2009 Location: Queens, NY iTrader: (1)	Need a favor from 2009 owners with I-Drive Hello all, I have been going back and forth with my dealership in regards to the navigation function on my I-drive. Most of the time I am not able to enter a house number when entering an address. Thus making the navigation useless to me. This past weekend I brought the car in for an unrelated issue but I brought it up again and ask them to bring in another 328i to compare. Of course the other 328's navigation works and you are able to enter house numbers. They said it is probably because you car is 2009 model. I am not buying that excuse and want to them update my system. If anyone can spare the time I was hoping you guys can post a picture of your navigation system with the house number NOT grayed out like the picture below. The state is NY, the county is Woodbury and the street is Jericho Turnpike. There are other counties that does the same thing for me. I original was going to post this locally but decided to post it here just in case others are experiencing the same problem. Thanks everyone I am heading back to the dealership this weekend. Attached Images
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06-21-2010, 08:28 PM	#2
khaye1 Colonel 145 Rep 2,809 Posts Drives: 18 AW F80 Join Date: Feb 2009 Location: San Diego iTrader: (8)	it's always grayed out until you click on it and enter the number...at least for me it is __________________
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06-21-2010, 08:42 PM	#4
masamune Member 6 Rep 139 Posts Drives: 2011 M3 Join Date: Oct 2009 Location: FL iTrader: (0)	I have a 2009 and I know there are certain streets it will not let me select a number on. I am wondering if it is greyed out because it's a turnpike? There wouldn't really be any number addresses. Of course, it shouldn't always be like this.
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06-21-2010, 08:45 PM	#5
opdare01 Second Lieutenant 17 Rep 295 Posts Drives: 2009 335i E92 AW Join Date: Nov 2009 Location: SoCal iTrader: (2)	I've had some instances where this happens to me too... __________________ 2009 335i E92 \| Alpine White \| Black Dakota Leather \| M-Tech Kit \| M3 Lip Spoiler \| BMW Black Grilles \| BMW PE \| Dinan S2\| BSH OCC \| Sport Package \| Premium Package \| Logic7 \| iDrive \| VMR 19" V710 Gunmetal \| Sports Steering Wheel w/ Paddle Shifters \| Tinted Windows \| GP Thunder 8500K V2 Angel Eyes
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06-21-2010, 08:57 PM	#6
xG35c Lieutenant 36 Rep 433 Posts Drives: 330i Join Date: Aug 2006 Location: NJ iTrader: (0)	My '09 is the same, no house numbers, cross streets only. Anyone else bugged like I am that the system doesn't narrow your town search to say, the State you're in?
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06-21-2010, 09:00 PM	#7
FallBlau Enlisted Member 0 Rep 35 Posts Drives: 2009 E92 335xi Join Date: Jun 2008 Location: USA iTrader: (1)	tried the address on my 2009 and i'm not able to enter house number either. as far as i know, grey means either you didn't enter the information in the boxes above or navigation database doesn't have house number data for that city/street you entered. so it doesn't allow you to enter further data. possibly 2010/2011 navigation have that info and you are able to enter the house number.
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06-21-2010, 09:01 PM	#8
cb1111 I ask the questions you're afraid to ask. 44 Rep 2,489 Posts Drives: 335xi Join Date: Sep 2009 Location: DC iTrader: (2)	I had that issue today on a street that goes through a lot of fairly good size towns (like Washington DC suburbs) and varies from 3 or 4 lanes in each direction to one lane in either direction. For much of the road in the DC area - from Arlington to Leesburg, the road is lined with houses and stores - all with numbers - yet the BMW nav ('09) won't let me select house numbers either on this road.
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06-21-2010, 09:18 PM	#10
The J-Man Captain 629 Rep 950 Posts Drives: BMW Join Date: Aug 2009 Location: Denver iTrader: (0)	Strangely enough, on my recent ED trip in my 2011, I was able to click on the greyed out house number and enter a number. I had a full address in Prague that neither Google or Mapquest recognized, so when I saw that BMW had it greyed out, it didn't surprise me. I clicked on it anyway and entered the number, and the navigation took me straight there. I don't think it is supposed to work this way, though.
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06-21-2010, 11:01 PM	#11
Thunder Dump That tickles 11 Rep 457 Posts Drives: '09 328i E93 SGM/CR Join Date: Jul 2009 Location: Western MA iTrader: (1)	I have never had this issue on my 2009 that I can recall. Like others have suggested, it's possible that certain roads (Interstates, Turnpikes, etc) don't allow house numbers simply because there aren't any, but in this case I think it might be a database issue. I have a 2009 (01/09 build), but I have updated to the 2010 Navigation software (got the ISTA/P 2.37.1.0.1 during the update as well). I can't say for sure if this would have been the same with the 2009 database, but it appears fixed for 2010: Picking the State, City & Street, house number is NOT greyed out: Notice it also shows "Nassau County" after the town name, whereas the OP's does not. I have a feeling that is a difference in the databases. Selecting house number shows a possible range from 7500-8699: I randomly chose 7745: Number shows as part of the address for the final destination:
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06-22-2010, 12:00 AM	#12
grieverr Private First Class 29 Rep 174 Posts Drives: F32 Join Date: Jun 2009 Location: Here iTrader: (0)	I, too, get the house number grayed out. I thought one possible reason was that streets like that have different names as they run through different towns. For example, I have RT. 27 near here, where it is also known as Lincoln Highway. If I remember correctly, I can put a house number only if I use Lincoln hwy as the address. Also, I can't locate a Dunkin Donuts under "points of interest".
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06-22-2010, 12:04 AM	#13
grieverr Private First Class 29 Rep 174 Posts Drives: F32 Join Date: Jun 2009 Location: Here iTrader: (0)	Hey Thunder Dump (lol!) would you also be able to check another thing, please? I used to have an '06. On the "current position" screen, it would always show the street I was on, and the town I was currently in. In my 2009, it won't show the town name if I am on a highway. I was wondering if that was changed/fixed for the 2010 nav. Thanks.
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06-22-2010, 07:27 AM	#14
ERIC212NYC Second Lieutenant 16 Rep 253 Posts Drives: 2009 328i Join Date: Feb 2009 Location: Queens, NY iTrader: (1)	Thanks everyone for posting your findings. It kinda sucks people are experiencing the same issues as I am. I am going to ask the dealership to upgrade with the 2010 maps if possible. Thank you Thunder Dump for posting up the pics.
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