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Stay away from EUROPLATES.COM
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10-16-2009, 03:52 PM | #1 |
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Stay away from EUROPLATES.COM
So I ordered a custom euro plate from these guys on Sept. 16. That same day I paid for the plate as well and received an email saying the order has been received and will be processed in 10-14 days.
Fast forward a couple of weeks and still nothing. After several calls I was told that those plates where running couple of orders behind and it would just take a few days more. As I was getting closer to Oct. 10 car show I was getting very nervous as these guys haven't managed to come up with any more info or any updates on the shipment. Come Oct. 9 I'm on the phone with Joslynn who is the customer service supervisor and she of no use what so ever. Her solution to this backed up order is to provide me with $5 dollars of bolts. I explained to her that they have royally screwed up and I asked her to contact her accounting department and see what she can do. Get an email back saying there is nothing she can do. Here we are today Oct. 16 I still don't have a plate or any more info. I just got off the phone with her and she still is useless. On top of that supposedly the whole accounting department is in Europe and everyone is out of reach. Ridiculous.
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"Legal Disclaimer: Anything I or anyone else says about my vehicle on this website(e90post.com or any affiliated or nonaffiliated sites), pertaining to modifications, is only to gain acceptance from my/our peers, and does not actually represent anything actually existing on my car, and thus, cannot be held against me in any issues, i.e. warranty claims, that may arise." |
10-16-2009, 06:29 PM | #2 |
hi
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i got my europlate from germanplates.com got them within 2 weeks and looked great!
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2022 M Sport G05
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10-20-2009, 06:24 PM | #6 |
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10-20-2009, 08:29 PM | #7 |
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i just checked out the site and it definantly doesnt look trustworthy. hate to say it but it looks as if u were scammed man, i mean it doesnt even have any verifications that it is a trusted site.
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10-21-2009, 03:11 PM | #8 |
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those looks for euro plates check out germanplates.com
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2022 M Sport G05
Jb4, CTS catless dp, M performance exhaust, bms intake, IND goodies, Maxton kit |
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10-21-2009, 10:23 PM | #9 | |
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Quote:
I filed a complain with the Central Florida Better Business Bureau and I notified my Bank about this charge. Funny thing is BBB is on there ass because there Customer Supervisor called me asked what she could do to resolve this issue
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"Legal Disclaimer: Anything I or anyone else says about my vehicle on this website(e90post.com or any affiliated or nonaffiliated sites), pertaining to modifications, is only to gain acceptance from my/our peers, and does not actually represent anything actually existing on my car, and thus, cannot be held against me in any issues, i.e. warranty claims, that may arise." |
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10-21-2009, 10:24 PM | #10 |
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Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
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10-21-2009, 10:50 PM | #11 |
¡Viva España!
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And places wonder why they go out of business. That sucks.
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11-02-2009, 11:34 AM | #12 |
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had you receive your plates yet??i have two friends ordered from them, and they received yesterday!!
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11-02-2009, 05:08 PM | #13 |
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i ordered from europlates as well...and i hope i will get my plates on time and be the lucky one..damn
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11-02-2009, 05:49 PM | #14 |
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Superb response
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Retired - '08 E90 335i Sparkling Graphite/Gray Dakota Leather, ZSP, ZCW, ZPP, Navi, ipod, Sat
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11-23-2009, 02:57 PM | #15 |
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i just got my custom plate from them today, it took 2weeks for process and shipping, and i love it!
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2006 E90 Alpine White 330i - Retired
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12-10-2009, 11:27 PM | #16 | |
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Quote:
So here is what happened after my last conversation with them; I filed a claim with the Central Florida BBB. I also filed a claim with US Postal service about the delivery package (they send me bogus shipping info, saying that the plate shipped on so and so date) which the carrier could not find or provide me with any info on. And lastly I contacted my bank and explained what had happened. They refunded my money right away and the investigation is still pending.
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"Legal Disclaimer: Anything I or anyone else says about my vehicle on this website(e90post.com or any affiliated or nonaffiliated sites), pertaining to modifications, is only to gain acceptance from my/our peers, and does not actually represent anything actually existing on my car, and thus, cannot be held against me in any issues, i.e. warranty claims, that may arise." |
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12-11-2009, 01:28 AM | #18 |
hi
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thats where i got mine from, you should be in good hands.
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2022 M Sport G05
Jb4, CTS catless dp, M performance exhaust, bms intake, IND goodies, Maxton kit |
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10-15-2010, 11:58 AM | #19 |
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europlates.com - trying hard to make people happy
Hey there, I ran across this post and was pretty bummed. Since Oct 2009 we have made some major changes at the company. New customer service manager and new accounting. Our europlates ship within 10 business days unless there is some special circumstance.
Check out the new europlates.com and let us know what you think. |
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