e93 'alarm not found', dealer charged for trying

wolfe · 05-29-2012, 07:07 AM

I recently helped a friend install the OEM alarm into an '08 335i convertible (april 08 build date I believe). We did the install by the book, as per the BMW retrofit instructions.

When he took the car to the dealer to be coded, they said the alarm couldn't be found to be activated. They tried unplugging it and plugging it back in which didn't help.

I saw a thread on the 1 series board where someone had a similar problem, and it required a PUMA case to be opened and BMW NA remotely updated the car so the alarm could be activated.

As of now I believe the dealer has charged about $250 for trying to activate it, even though they didn't succeed.

Any suggestions on what we might try? Either asking the dealer to do something specific, or any possible recourse with BMW NA?

Thanks for any help.

cn555ic · 05-29-2012, 01:12 PM

I have an 07 with alarm from factory and its weird because I cannot locate the DWAI DWAS modules when i use NCSexpert.. I have no clue but the alarm works. This is strange and I made a post about it and no one has replied..

wolfe · 06-06-2012, 12:06 PM

figured I'd share the update - the dealer swapped the alarm for a new unit, and were able to code it. Then they swapped it back to the first alarm unit and were able to code that too.

Elliott@DetailAddict · 06-06-2012, 12:18 PM

Did they tell you why it didn't work? Seems to be happening with E93's.
We had a customer with the same issue. Luckily we got everything except the panic button functioning perfectly.

cn555ic · 06-06-2012, 01:04 PM

I have alarm but NCS does not see these two modules when I read the VO. DWAI and DWAS, Yet my alarm functions as it suppose to! I am clueless as to why these two modules cannot be seen with NCSexpert

wolfe · 06-06-2012, 01:48 PM

Nope, no explanation, I'm getting this information second hand but I think they were as confused as we were by it.

Interestingly, the panic feature DID work before it was properly coded, that and the clown nose blinking were the only signs of the alarm. Now it beeps on lock/unlock and the alarm options have showed up in idrive.

cn555ic · 06-07-2012, 06:42 AM

Quote:

Originally Posted by wolfe

Nope, no explanation, I'm getting this information second hand but I think they were as confused as we were by it.

Interestingly, the panic feature DID work before it was properly coded, that and the clown nose blinking were the only signs of the alarm. Now it beeps on lock/unlock and the alarm options have showed up in idrive.

Yeah now your alarm functions like it suppose to but Modules are not read in VO. I have no explanation and it's very strange.

Bloody_diamond · 06-07-2012, 02:15 PM

Its possible when module have newest firmware and ncs are not updated withvnewest files, thats only my guess but try to update ncs and ediabas with 46.3 daten lite

Elliott@DetailAddict · 06-07-2012, 02:57 PM

It happens even with the newest daten.

darkw1sh · 06-07-2012, 03:00 PM

is this common with E92's too I am planning on buying one very soon... Grant I might be coming to you to program it... I am currently in LA but moving to Santa Cruz so...

Elliott@DetailAddict · 06-07-2012, 04:09 PM

Hey darkw1sh.
No it's not an issue with E90 or E92's... just those damned E93's

We can take care of you no problem.
PM me for more info on pricing/appointments. We can install too.

cn555ic · 06-07-2012, 04:39 PM

Yeah it seems isolated to E93s for some strange and twisted way...Almost like an imaginery module! lol

andrey_gta · 07-25-2012, 10:24 AM

Delaer must do a PUMA case and have BMW office overwrite any issues. I had this issue with e82

Elliott@DetailAddict · 07-25-2012, 01:14 PM

There has to be a solution for us though.

05-29-2012, 07:07 AM	#1
wolfe Captain 134 Rep 613 Posts Drives: e82 / e70 / r56 / r60 Join Date: Apr 2010 Location: USA iTrader: (1)	e93 'alarm not found', dealer charged for trying I recently helped a friend install the OEM alarm into an '08 335i convertible (april 08 build date I believe). We did the install by the book, as per the BMW retrofit instructions. When he took the car to the dealer to be coded, they said the alarm couldn't be found to be activated. They tried unplugging it and plugging it back in which didn't help. I saw a thread on the 1 series board where someone had a similar problem, and it required a PUMA case to be opened and BMW NA remotely updated the car so the alarm could be activated. As of now I believe the dealer has charged about $250 for trying to activate it, even though they didn't succeed. Any suggestions on what we might try? Either asking the dealer to do something specific, or any possible recourse with BMW NA? Thanks for any help.
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05-29-2012, 01:12 PM	#2
cn555ic 441 Rep 18,331 Posts Drives: 335i Join Date: Jun 2007 Location: US iTrader: (6)	I have an 07 with alarm from factory and its weird because I cannot locate the DWAI DWAS modules when i use NCSexpert.. I have no clue but the alarm works. This is strange and I made a post about it and no one has replied..
	Appreciate 0 Quote

06-06-2012, 12:06 PM	#3
wolfe Captain 134 Rep 613 Posts Drives: e82 / e70 / r56 / r60 Join Date: Apr 2010 Location: USA iTrader: (1)	figured I'd share the update - the dealer swapped the alarm for a new unit, and were able to code it. Then they swapped it back to the first alarm unit and were able to code that too.
	Appreciate 0 Quote

06-06-2012, 12:18 PM	#4
Elliott@DetailAddict Brigadier General 300 Rep 4,444 Posts Drives: E90 Join Date: May 2011 Location: Santa Clara, CA iTrader: (0)	Did they tell you why it didn't work? Seems to be happening with E93's. We had a customer with the same issue. Luckily we got everything except the panic button functioning perfectly.
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06-06-2012, 01:04 PM	#5
cn555ic 441 Rep 18,331 Posts Drives: 335i Join Date: Jun 2007 Location: US iTrader: (6)	I have alarm but NCS does not see these two modules when I read the VO. DWAI and DWAS, Yet my alarm functions as it suppose to! I am clueless as to why these two modules cannot be seen with NCSexpert
	Appreciate 0 Quote

06-06-2012, 01:48 PM	#6
wolfe Captain 134 Rep 613 Posts Drives: e82 / e70 / r56 / r60 Join Date: Apr 2010 Location: USA iTrader: (1)	Nope, no explanation, I'm getting this information second hand but I think they were as confused as we were by it. Interestingly, the panic feature DID work before it was properly coded, that and the clown nose blinking were the only signs of the alarm. Now it beeps on lock/unlock and the alarm options have showed up in idrive.
	Appreciate 0 Quote

06-07-2012, 02:15 PM	#8
Bloody_diamond Banned 0 Rep 16 Posts Drives: E9x Join Date: Jun 2012 Location: Europe iTrader: (0)	Its possible when module have newest firmware and ncs are not updated withvnewest files, thats only my guess but try to update ncs and ediabas with 46.3 daten lite
	Appreciate 0 Quote

06-07-2012, 02:57 PM	#9
Elliott@DetailAddict Brigadier General 300 Rep 4,444 Posts Drives: E90 Join Date: May 2011 Location: Santa Clara, CA iTrader: (0)	It happens even with the newest daten.
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06-07-2012, 03:00 PM	#10
darkw1sh Captain 88 Rep 740 Posts Drives: 2002 E46 ///M3 Join Date: Jan 2012 Location: Los Angeles/Woodland Hills/Thousand Oaks/ *Santa Cruz* iTrader: (23)	is this common with E92's too I am planning on buying one very soon... Grant I might be coming to you to program it... I am currently in LA but moving to Santa Cruz so...
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06-07-2012, 04:09 PM	#11
Elliott@DetailAddict Brigadier General 300 Rep 4,444 Posts Drives: E90 Join Date: May 2011 Location: Santa Clara, CA iTrader: (0)	Hey darkw1sh. No it's not an issue with E90 or E92's... just those damned E93's We can take care of you no problem. PM me for more info on pricing/appointments. We can install too.
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06-07-2012, 04:39 PM	#12
cn555ic 441 Rep 18,331 Posts Drives: 335i Join Date: Jun 2007 Location: US iTrader: (6)	Yeah it seems isolated to E93s for some strange and twisted way...Almost like an imaginery module! lol
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07-25-2012, 10:24 AM	#13
andrey_gta Brigadier General 298 Rep 4,040 Posts Drives: 130i coupé ;) Join Date: Nov 2011 Location: Bimmerpost iTrader: (1) Garage List 2008 BMW 128i [10.00]	Delaer must do a PUMA case and have BMW office overwrite any issues. I had this issue with e82 __________________ 128i Sport 6MT converted to Euro 130i spec, 3.73 diff, tuned by evolve ~220 whp 207 wtq(ft-lb) SAE In-progress: //M front arm, M3 rack, e36M lip Wishlist: Coils, n55 mnts, headers, LSD, e60 finn diff "The 1-series is the last car that BMW engineered before the Germans, as a car-making culture, fell out of love with driving." - R&T 2013 135is
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07-25-2012, 01:14 PM	#14
Elliott@DetailAddict Brigadier General 300 Rep 4,444 Posts Drives: E90 Join Date: May 2011 Location: Santa Clara, CA iTrader: (0)	There has to be a solution for us though.
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