[simon]

I've been ordering from ECS Tuning for a few years now and have had great results, but nothing really out of the ordinary.

Fast forward to my most recent order. I purchase a several parts and it ships out a few days later. Another few days later USPS says it's delivered to the office of my building. I go to pick it up and the lady says nothing has arrived. She looks some more and insist nothing is there. I call USPS, they say "hey it says delivered" and basically tell me to pound sand.

I try again the next day and same results from the office and USPS. I contact ECS Tuning and chat with Mike P to see what I can do. After telling him what happened he basically says no problem, we'll just send out the order again no charge to you.

Anyway, I am more than pleasantly surprised at how easy they are to deal with and how quickly they solve a problem which is absolutely not theirs to solve! I will definitely be more than loyal to ECS from now on and highly recommend them everyone else.

Simon

[ECSTuning]

Simon glad we could help you out!

-James