*****wheel Emergency...need Help****

illirep · 08-06-2007, 12:41 PM

Washed my car yesterday. I bought rim cleaner from Pep Boys which totally f'ed up my wheels. It is a break dust / rim spray that you let soak on the wheels for 30 seconds, spray off and it is supposed to loosen the dust and build up on the wheels for easy removal.

This is your average over the counter wheel care product, that claims explicitly on the label "safe for all wheel surfaces". Wasn't cheap either. I don't have the brand name readily available as I'm at work.....

This issue:
I've used this stuff on oem alloys with no issued. I currently have SSR wheels with polished lip and bronze spokes on the car. They looked fine when I was cleaning and rinsing the wheels. Once they dried, the polished lip is completely tarnished/streaked on all 4 wheels. The bronze spokes are un-harmed. The polished finish is completely damaged.

What should I do? Are these repairable/can they be repolished? How much would that cost? Has this ever happened to anyone? Will the rim cleaner company warranty the damage?

Possible options:
1) Persue this and try to get wheels replaced/repaired from Pep Boys?
2) Persue this directly through the rim cleaner company?
3) Get them repaired?
4) Sell them as is and move onto CSL rep's?

Thanks in advance for the incite and help. I'll try to post some pic's tonight.

Bill

Brunotheboxer · 08-06-2007, 02:01 PM

Quote:

Originally Posted by illirep

Washed my car yesterday. I bought rim cleaner from Pep Boys which totally f'ed up my wheels. It is a break dust / rim spray that you let soak on the wheels for 30 seconds, spray off and it is supposed to loosen the dust and build up on the wheels for easy removal.

This is your average over the counter wheel care product, that claims explicitly on the label "safe for all wheel surfaces". Wasn't cheap either. I don't have the brand name readily available as I'm at work.....

This issue:
I've used this stuff on oem alloys with no issued. I currently have SSR wheels with polished lip and bronze spokes on the car. They looked fine when I was cleaning and rinsing the wheels. Once they dried, the polished lip is completely tarnished/streaked on all 4 wheels. The bronze spokes are un-harmed. The polished finish is completely damaged.

What should I do? Are these repairable/can they be repolished? How much would that cost? Has this ever happened to anyone? Will the rim cleaner company warranty the damage?

Possible options:
1) Persue this and try to get wheels replaced/repaired from Pep Boys?
2) Persue this directly through the rim cleaner company?
3) Get them repaired?
4) Sell them as is and move onto CSL rep's?

Thanks in advance for the incite and help. I'll try to post some pic's tonight.

Bill

did you try calling 911.

Potty_Pants · 08-06-2007, 02:06 PM

take pictures, cry, perhaps this is a time to get your stock wheels painted ?

check the owners manual for advisement for wheel cleaners

contact the wheel cleaner company and explain to them the situation... if they claim it wont remove paint/etc. then they are liable.

ppp

ejazbmw · 08-06-2007, 02:11 PM

Quote:

Originally Posted by Brunotheboxer

did you try calling 911.

illirep · 08-06-2007, 06:05 PM

i called 911 but they couldn't help me.

evoi19 · 08-06-2007, 06:08 PM

Try using some polish for the lip and buff out the damage.

UncleWede · 08-06-2007, 06:47 PM

OK, nobody else has chimed in so . . .

BimmerFan61 · 08-06-2007, 08:18 PM

Use Mothers Mag & Aluminum Polish, should be able to buff it out no problem.

illirep · 08-08-2007, 10:32 AM

hey unclewede, are you a complete and utter tool? i got the advice i was seeking without pic's. therefore, it wasn't worthless you fucking dork.

illirep · 08-08-2007, 10:32 AM

thanks to everyone else who wasn't a smart ass and gave some constructive advice,

i've contacted the manufacturer of the cleaner and they elevated it to the corporate sales office. i think i may get some repair/ replacement costs from them.

///M3NACE · 08-08-2007, 10:40 AM

tell them they were un repairable and they were HRES haha

BK · 08-08-2007, 10:46 AM

Quote:

Originally Posted by illirep

hey unclewede, are you a complete and utter tool? i got the advice i was seeking without pic's. therefore, it wasn't worthless you fucking dork.

mds82 · 08-08-2007, 11:41 AM

Simple answer -

From now on Only use Soap and water. as long as you clean them often you wont have a problem.

Second - go get some mothers Chrome Polish / Mag Polish. This will take you some time but the wheels will be back to normal . nice and easy

UncleWede · 08-08-2007, 12:14 PM

Quote:

Originally Posted by illirep

hey unclewede, are you a complete and utter tool? i got the advice i was seeking without pic's. therefore, it wasn't worthless you fucking dork.

Easy, killer. Sorry you have no sense of the humor on the board. Glad you got your answer. I'll leave you to your wheels now, hope the manufacturer treats you kindly.

TheAcAvenger · 08-08-2007, 12:20 PM

He almost took uncle's head off. geeeesh

Good luck on the wheels

illirep · 08-09-2007, 11:48 AM

sorry for the explosion...lol... bad day at work on top of my frustration with the wheels. took the joke out of context....

08-06-2007, 12:41 PM	#1
illirep Lieutenant Colonel 165 Rep 1,994 Posts Drives: 2023 M3 Join Date: Mar 2007 Location: Hilton Head, SC iTrader: (33)	***wheel Emergency...need Help** Washed my car yesterday. I bought rim cleaner from Pep Boys which totally f'ed up my wheels. It is a break dust / rim spray that you let soak on the wheels for 30 seconds, spray off and it is supposed to loosen the dust and build up on the wheels for easy removal. This is your average over the counter wheel care product, that claims explicitly on the label "safe for all wheel surfaces". Wasn't cheap either. I don't have the brand name readily available as I'm at work..... This issue: I've used this stuff on oem alloys with no issued. I currently have SSR wheels with polished lip and bronze spokes on the car. They looked fine when I was cleaning and rinsing the wheels. Once they dried, the polished lip is completely tarnished/streaked on all 4 wheels. The bronze spokes are un-harmed. The polished finish is completely damaged. What should I do? Are these repairable/can they be repolished? How much would that cost? Has this ever happened to anyone? Will the rim cleaner company warranty the damage? Possible options: 1) Persue this and try to get wheels replaced/repaired from Pep Boys? 2) Persue this directly through the rim cleaner company? 3) Get them repaired? 4) Sell them as is and move onto CSL rep's? Thanks in advance for the incite and help. I'll try to post some pic's tonight. Bill
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08-06-2007, 02:06 PM	#3
Potty_Pants Colonel 66 Rep 2,189 Posts Drives: 2012 Genesis Sedan Rspec Join Date: Apr 2007 Location: Southern NJ iTrader: (0)	take pictures, cry, perhaps this is a time to get your stock wheels painted ? check the owners manual for advisement for wheel cleaners contact the wheel cleaner company and explain to them the situation... if they claim it wont remove paint/etc. then they are liable. ppp __________________ Olds Starfire > Chevy Malibu > Isuzu I-mark RS & Honda Magna 500 > Grand Am GT & YSR50 > Nissan Maxima & Ninja 750 > X-Wife > Hyundai Excel > Honda Prelude > Honda Accord > Honda Prelude & Ninja 250> Infiniti G35 > E90 335i > Hyundai Genesis Rspec, Hyunadai Sonata > Kia Sorento > Honda CRV-EX
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08-06-2007, 06:05 PM	#5
illirep Lieutenant Colonel 165 Rep 1,994 Posts Drives: 2023 M3 Join Date: Mar 2007 Location: Hilton Head, SC iTrader: (33)	i called 911 but they couldn't help me.
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08-06-2007, 06:08 PM	#6
evoi19 Lieutenant General 1524 Rep 17,385 Posts Drives: 2022 G80C Join Date: Dec 2006 Location: Bay Area iTrader: (18)	Try using some polish for the lip and buff out the damage.
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08-06-2007, 06:47 PM	#7
UncleWede Long Time Admirer, First Time Owner 17999 Rep 9,378 Posts Drives: G01 X3 M40i Dark Graphite Join Date: Jun 2005 Location: Oxnard, CA iTrader: (0)	OK, nobody else has chimed in so . . .
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08-06-2007, 08:18 PM	#8
BimmerFan61 Captain 25 Rep 662 Posts Drives: none Join Date: Nov 2006 Location: none iTrader: (1)	Use Mothers Mag & Aluminum Polish, should be able to buff it out no problem.
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08-08-2007, 10:32 AM	#9
illirep Lieutenant Colonel 165 Rep 1,994 Posts Drives: 2023 M3 Join Date: Mar 2007 Location: Hilton Head, SC iTrader: (33)	hey unclewede, are you a complete and utter tool? i got the advice i was seeking without pic's. therefore, it wasn't worthless you fucking dork.
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08-08-2007, 10:40 AM	#11
///M3NACE Banned 168 Rep 3,900 Posts Drives: E36 M3, E36 Vert , E90 N52 Join Date: Oct 2006 Location: Downers Grove, IL iTrader: (5)	tell them they were un repairable and they were HRES haha
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08-08-2007, 11:41 AM	#13
mds82 Major General 364 Rep 5,842 Posts Drives: 2006 325xi Join Date: Aug 2005 Location: South Central Connecticut iTrader: (40) Garage List 2006 325xi Snow Pics [0.00] 2006 BMW 325xi [0.00]	Simple answer - From now on Only use Soap and water. as long as you clean them often you wont have a problem. Second - go get some mothers Chrome Polish / Mag Polish. This will take you some time but the wheels will be back to normal . nice and easy
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08-08-2007, 12:20 PM	#15
TheAcAvenger Brigadier General 134 Rep 3,132 Posts Drives: 2018 R35 GTR / 2007 E92 335i Join Date: Apr 2006 Location: 757 > Nova > Denver iTrader: (1)	He almost took uncle's head off. geeeesh Good luck on the wheels __________________ 2018 R35 GT-R Cicio800 \| 2007 E92 335i - RB Turbos, TC Kline DA Coils, HPA M3 Suspension, Quaife LSD, Stoptech BBK, JB4, FuelIT, AR Downpipes, RDSport Quads, Stett OC, Helix IC, Volk TE-37, Vorsteiner V-35, OSS Headlights \| Retired - 2015 F82 M4
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08-09-2007, 11:48 AM	#16
illirep Lieutenant Colonel 165 Rep 1,994 Posts Drives: 2023 M3 Join Date: Mar 2007 Location: Hilton Head, SC iTrader: (33)	sorry for the explosion...lol... bad day at work on top of my frustration with the wheels. took the joke out of context....
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