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Cracked 225 Alloys...
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02-15-2016, 03:05 PM | #23 | |
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02-18-2016, 10:02 AM | #28 |
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Currently sat in the Sytner garage waiting for the keys back.
They explained prior that BMW UK tend to only accept crack claims on 225 M Sport alloys. I explained these were the alloys I had (they hadn't seen the car yet) but this clearly shows they have accepted there is an issue (we all know there is anyway!). Fingers crossed it passes the run out test and they can apply to BMW UK for a goodwill replacement! |
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02-19-2016, 05:00 AM | #30 | |
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They said there'd be a labour charge of £130 to take the old one off, take the tyre off, put the tyre on the new one and put the new one on the car... I said no chance and 60s later the manager said they'd do it for free. Imagine the amount of people who don't argue and get ripped off like that! Anyway I'm over the moon, £30 paid for the run out test and in return Im getting £500+ parts and labour! |
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02-19-2016, 09:22 AM | #32 | ||
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Drives: E93 M3 LCI DCT & F01 730d SE
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Can't believe they tried it on with tyre removal! |
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02-19-2016, 10:05 AM | #33 |
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I know! I can only imagine they wanted £130 because they were going to paint the new one black to match the other three? They didn't say that but that must be it?
Either way I'm very happy! |
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02-21-2016, 05:53 AM | #34 |
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I didn't bother with BMW, it was just outright ridiculous when I went to them with my cracked 225.
They also wanted money to perform a run out test, the results of which are sent to BMW Germany to determine whether or not its a manufacturers defect (hardly an independent test is it!?) They then said if it comes back as our fault, we'll cover the cost of a new wheel which was quoted as something like £550+VAT but we won't reimburse the cost of the test. If it isn't our fault then you just have to pay for the test...oh and please be aware as your wheel is cracked then there's every chance we won't be able to fit the tyre back onto it so you won't be able to drive the car away Oh and we won't give you a loan car either so the two days it takes to get the results back from the test, you'll be without a car. So let me get this right...they wanted to keep my car to get results for a non-independent test, for something which 'might' cost me at least £650 and if the result came back negative then they 'might' not be able to re-fit my tyre and it'll cost me...£650. So either way my car is just sat at the dealers unable to be driven. If the result comes back positive it won't cost me anything other than the 2 days without a car and the 1 week they said it takes them to order in and fit a replacement wheel. Oh and I will 100% pay for the run out test no matter what the outcome? Oh yes, excellent value proposition there BMW, thanks! Last edited by raptor_f22; 02-21-2016 at 06:05 AM.. |
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02-21-2016, 06:52 AM | #36 |
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02-21-2016, 07:06 AM | #38 | |
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I paid £30 for the run out test, was waiting for 90 minutes in the waiting area (took work with me to ensure I wasn't bored) and then drove the car away straight after. I got a call the less than 24 hours later saying BMW UK have agreed to pay for the new wheel and now it's booked in for the swap. |
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02-21-2016, 07:17 AM | #39 | |
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02-21-2016, 07:34 AM | #40 | |
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I went for it with the idea that if it fails I would get it welded and then save for a set of csl wheels or similar |
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02-22-2016, 04:14 AM | #41 |
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If you had 4 cracked wheels then it sounds like your wheels hadn't had an easy life. Chances are you'd not pass the run out test on a single one anyway.
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02-22-2016, 04:25 AM | #42 |
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