Hosed on maintanence of US car

islandbimmer · 12-04-2008, 08:58 PM

the service light came on at 20K km for an oil change, thought I'd give the local dealer a chance to win us over, as we bought the car in the US. Man did we get hosed, $381 for an oil change. Lesson learned I'll take the car to US dealers only from now on. Victoria BMW will never see us again and I do buy parts there for some of my other BMW's . One hundred bucks just to read the key to see if any fault codes tripped , oh and they topped up the washer fluid at $3.75 a liter. At lleast we got a free car wash LOL. The next service will probably be brakes and they are covered with our US maintanence proram. I'm getting so fed up with BMW attitude and hosing Canadians I think this will be my last, so much for the 335D.

Holden_Caulfield04 · 12-04-2008, 09:00 PM

If you ask most people, you got hosed on the car wash, too.

GAM3OVR85 · 12-04-2008, 09:16 PM

Quote:

Originally Posted by Holden_Caulfield04

If you ask most people, you got hosed on the car wash, too.

LOL!!!! Sooo true!!

GAM3OVR85 · 12-04-2008, 09:19 PM

they charged me 335$ for an oil change, it's actually not bad. I'm getting bmw performance brakes anyways......I didn't get hosed as much lol cuz I didn't have to change the cluster and all that shit

deeeer · 12-04-2008, 10:53 PM

dude why go to bmw dealer to get oil change, go to most auto shops they charge you 80 tops

MIC328i · 12-04-2008, 11:14 PM

yo where did you got your oil change for $80 ? let me know lol... right now I'm buying oil + filter at dealer and they come up to like $98 alrdy , took it to a shop and they charge 20 for labor.

SoCalTech · 12-04-2008, 11:27 PM

Quote:

Originally Posted by islandbimmer

One hundred bucks just to read the key to see if any fault codes tripped ,

That's not really how it works. It has nothing to do with the key. We hook up the diagnostic computer to your car, interrogate fault memory, reset the maintenance light, then clear the fault codes.

who's ur daddy? · 12-05-2008, 06:13 AM

Quote:

Originally Posted by SoCalTech

That's not really how it works. It has nothing to do with the key. We hook up the diagnostic computer to your car, interrogate fault memory, reset the maintenance light, then clear the fault codes.

And that takes exactly 5 minutes right?

ctgazer · 12-05-2008, 07:08 AM

i thought bringing in a US car doesnt necessarily mean you get maintenance included. you can validate your warranty but not your maintenance!

picus · 12-05-2008, 07:44 AM

I don't know how it is on the west coast, but in the GTA there are more then one mechanic who will do an oil/filter change on a 335i for under $100. If you really want to use a dealership, well, I don't know. Dealerships here are $128 for oil/filter. $249 for oil service (which is a scam).

ctazer - no maintenance on US cars.

ctgazer · 12-05-2008, 08:18 AM

^^ true, but even though you pay $$ for maintenance, you still makin out better in the long run with having paid lots less to begin with!

SoCalTech · 12-05-2008, 09:30 AM

Quote:

Originally Posted by who's ur daddy?

And that takes exactly 5 minutes right?

There's a set amount of time BMW allows us to do it. That's what BMW pays us, that's what we charge the customer.

trickydisco · 12-05-2008, 09:39 AM

Quote:

Originally Posted by SoCalTech

There's a set amount of time BMW allows us to do it. That's what BMW pays us, that's what we charge the customer.

.....so 5 minutes

bulldog_yyc · 12-05-2008, 10:01 AM

Quote:

Originally Posted by trickydisco

.....so 5 minutes

I think the cost to read codes is a flat fee, irregardless of the time involved. Likely, the fee goes towards payment of the cost of the equipment as well (or something - who knows??).

bulldog_yyc · 12-05-2008, 10:02 AM

Quote:

Originally Posted by picus

I don't know how it is on the west coast, but in the GTA there are more then one mechanic who will do an oil/filter change on a 335i for under $100. If you really want to use a dealership, well, I don't know. Dealerships here are $128 for oil/filter. $249 for oil service (which is a scam).

ctazer - no maintenance on US cars.

What is the difference between oil and filter and the "oil service"?

picus · 12-05-2008, 10:39 AM

Oil & filter is exactly what it sounds like, an oil & filter change. Oil service adds an inspection of wearable parts and topping up of all fluids. Oil service is ok if you're completely ignorant on how to maintain your own car, but if you don't mind putting in your own wiper fluid you're probably ok. The real hilarity of the oil service is everything wearable on the car has sensors anyway.

bulldog_yyc · 12-05-2008, 10:42 AM

Quote:

Originally Posted by picus

Oil & filter is exactly what it sounds like, an oil & filter change. Oil service adds an inspection of wearable parts and topping up of all fluids. Oil service is ok if you're completely ignorant on how to maintain your own car, but if you don't mind putting in your own wiper fluid you're probably ok. The real hilarity of the oil service is everything wearable on the car has sensors anyway.

wow, that much extra for a guy to open the hood and check the fluids (which are monitored automatically as you said)?? Its easy to see that they make a killing from their service fees from uneducated or lazy customers. Thanks for the info!

GAM3OVR85 · 12-05-2008, 12:21 PM

Quote:

Originally Posted by ctgazer

^^ true, but even though you pay $$ for maintenance, you still makin out better in the long run with having paid lots less to begin with!

Excatly!! He probably changed the cluster, etc. which cost around $3k+.....i think, i didn't have to do it on my car

.

Btw my e92 328i build date is 07/06

islandbimmer · 12-05-2008, 01:02 PM

No I imported the car prior to the cluster and recall letter tarrifs imposed by BMW Canada. The problem was my wife took it in so they thought she wasn't able to check the fluids etc. So they did the oil change service, the service manager explains that inculdes checking the tire preesure, fluid levels ,coolant freeze point etc. Pretty redundant considering the car has TPMS and all the other indicators.

Hedges · 12-05-2008, 01:05 PM

Dont go outside to get oil changed, they will hose you after your lease is done with a 10k repair bill 6 mos after you returned the car stating you did not do it at bmw certified place!

bulldog_yyc · 12-05-2008, 03:29 PM

Quote:

Originally Posted by Hedges

Dont go outside to get oil changed, they will hose you after your lease is done with a 10k repair bill 6 mos after you returned the car stating you did not do it at bmw certified place!

what about receipts of oil changes? that should do the trick right?

picus · 12-05-2008, 03:40 PM

Yes. BMWNA can't charge you for getting oil changes somewhere else. Well, they can, but it'd never hold up. Or you could do what I do; do your own oil changes in between when the car asks, and just get a regular change at the dealership (not oil service). ~$150 every 20k isn't so bad.

12-04-2008, 08:58 PM	#1
islandbimmer First Lieutenant 16 Rep 346 Posts Drives: 2007 e92 SG Join Date: Feb 2007 Location: Victoria BC Canada iTrader: (1)	Hosed on maintanence of US car the service light came on at 20K km for an oil change, thought I'd give the local dealer a chance to win us over, as we bought the car in the US. Man did we get hosed, $381 for an oil change. Lesson learned I'll take the car to US dealers only from now on. Victoria BMW will never see us again and I do buy parts there for some of my other BMW's . One hundred bucks just to read the key to see if any fault codes tripped , oh and they topped up the washer fluid at $3.75 a liter. At lleast we got a free car wash LOL. The next service will probably be brakes and they are covered with our US maintanence proram. I'm getting so fed up with BMW attitude and hosing Canadians I think this will be my last, so much for the 335D.
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12-04-2008, 09:00 PM	#2
Holden_Caulfield04 Pro Detailer 3 Rep 75 Posts Drives: e46 BMW Join Date: Nov 2008 Location: Toronto, ON iTrader: (0)	If you ask most people, you got hosed on the car wash, too.
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12-04-2008, 09:19 PM	#4
GAM3OVR85 Major General 315 Rep 8,050 Posts Drives: E92 M3 Join Date: Aug 2007 Location: Montreal, QC iTrader: (18) Garage List 2008 BMW M3 [0.00] 2010 Sea-Doo RXT-X 260 [9.00] 2007 E92 328i [10.00]	they charged me 335$ for an oil change, it's actually not bad. I'm getting bmw performance brakes anyways......I didn't get hosed as much lol cuz I didn't have to change the cluster and all that shit __________________ 08 E92 M3/Melbourne Red/6MT/Exec Pack/MDrive/EDC/PDC/19" 220M Mods: VRS Front Lip, HID Angels, KW V3, Stoptech BBK, SS lines, 18" TE37SL, Bastuck Exhaust, MS Air Filter, OEM Aluminum Padels, LED Interior Light 07 E92 328i/Jet Black/Cream Beige Leather/Premium/Step/Heated Seats...check garage!
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12-04-2008, 10:53 PM	#5
deeeer Private First Class 5 Rep 111 Posts Drives: 08 e90 335i AW w/lemon leather Join Date: Jun 2008 Location: toronto iTrader: (2) Garage List 2006 E85 Z4MR [0.00]	dude why go to bmw dealer to get oil change, go to most auto shops they charge you 80 tops
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12-04-2008, 11:14 PM	#6
MIC328i Captain 41 Rep 782 Posts Drives: E90 M3 Join Date: May 2007 Location: Markham iTrader: (18)	yo where did you got your oil change for $80 ? let me know lol... right now I'm buying oil + filter at dealer and they come up to like $98 alrdy , took it to a shop and they charge 20 for labor.
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12-05-2008, 07:08 AM	#9
ctgazer Major General 383 Rep 7,952 Posts Drives: a dilapidated ride Join Date: Feb 2006 Location: canada eh! iTrader: (10) Garage List 2006 e90 [0.00]	i thought bringing in a US car doesnt necessarily mean you get maintenance included. you can validate your warranty but not your maintenance! __________________
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12-05-2008, 07:44 AM	#10
picus Brigadier General 125 Rep 4,172 Posts Drives: e92 SG 335i Coupe Join Date: Jun 2006 Location: Toronto, ON iTrader: (0)	I don't know how it is on the west coast, but in the GTA there are more then one mechanic who will do an oil/filter change on a 335i for under $100. If you really want to use a dealership, well, I don't know. Dealerships here are $128 for oil/filter. $249 for oil service (which is a scam). ctazer - no maintenance on US cars.
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12-05-2008, 08:18 AM	#11
ctgazer Major General 383 Rep 7,952 Posts Drives: a dilapidated ride Join Date: Feb 2006 Location: canada eh! iTrader: (10) Garage List 2006 e90 [0.00]	^^ true, but even though you pay $$ for maintenance, you still makin out better in the long run with having paid lots less to begin with! __________________
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12-05-2008, 10:39 AM	#16
picus Brigadier General 125 Rep 4,172 Posts Drives: e92 SG 335i Coupe Join Date: Jun 2006 Location: Toronto, ON iTrader: (0)	Oil & filter is exactly what it sounds like, an oil & filter change. Oil service adds an inspection of wearable parts and topping up of all fluids. Oil service is ok if you're completely ignorant on how to maintain your own car, but if you don't mind putting in your own wiper fluid you're probably ok. The real hilarity of the oil service is everything wearable on the car has sensors anyway.
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12-05-2008, 01:02 PM	#19
islandbimmer First Lieutenant 16 Rep 346 Posts Drives: 2007 e92 SG Join Date: Feb 2007 Location: Victoria BC Canada iTrader: (1)	No I imported the car prior to the cluster and recall letter tarrifs imposed by BMW Canada. The problem was my wife took it in so they thought she wasn't able to check the fluids etc. So they did the oil change service, the service manager explains that inculdes checking the tire preesure, fluid levels ,coolant freeze point etc. Pretty redundant considering the car has TPMS and all the other indicators.
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12-05-2008, 01:05 PM	#20
Hedges Major General 116 Rep 5,178 Posts Drives: 12 C63 AMG Join Date: Jul 2008 Location: Toronto iTrader: (8)	Dont go outside to get oil changed, they will hose you after your lease is done with a 10k repair bill 6 mos after you returned the car stating you did not do it at bmw certified place!
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12-05-2008, 03:40 PM	#22
picus Brigadier General 125 Rep 4,172 Posts Drives: e92 SG 335i Coupe Join Date: Jun 2006 Location: Toronto, ON iTrader: (0)	Yes. BMWNA can't charge you for getting oil changes somewhere else. Well, they can, but it'd never hold up. Or you could do what I do; do your own oil changes in between when the car asks, and just get a regular change at the dealership (not oil service). ~$150 every 20k isn't so bad.
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