Why doesn't my OC update?

Manny212 · 05-06-2008, 12:14 PM

I placed my order on April 25th and got my production number but it hasn't updated to anything since i got my production #. I talked to a customer rep last tuesday and was told my car was confirmed for week 21 production but neither the OC or the 800 number are updated. The OC still says i ordered a 2006 325 sedan.

MikeMidd · 05-06-2008, 02:27 PM

Can't answer the question... but hey, my OC log-in says I have a 2001 3er on order. At least your wrong car is newer.

Manny212 · 05-06-2008, 03:05 PM

Quote:

Originally Posted by MikeMidd

Can't answer the question... but hey, my OC log-in says I have a 2001 3er on order. At least your wrong car is newer.

haha...well at least i know im confirmed for production but it usually takes a few days to update and mine hasn't updated in the 8 or so days i've had my production #.

tx_bmw · 05-20-2008, 03:42 PM

Same here. Entered my production number into OC for my 08 335i Sedan, and apparently I ordered a 2005 X5 3.0 SAV. Dealer tells me that OC data is usually outdated or just wrong. Bummer.

Streetfish · 05-20-2008, 03:53 PM

dont think it updates until you actually start production

flash2k6 · 05-20-2008, 05:10 PM

Not true, it should update within about 2 days of the CA actually submitting the changes in the system. My cars were updated long before it went to production on the last 2 BMW's I've bought, but it did take a couple of days from when the CA made the changes to my specs.

If you're really concerned, just ask your CA to print you out a "Vehicle Inquiry" report for your production number, that will be up to date, and it will give you the full option list for your vehicle so you can verify it's what you ordered.

-F

AJerman · 05-20-2008, 05:27 PM

OC is very slow to update. It's usually at least a few days behind. Granted my car only took about 5 days to enter production, but the 800 number never updated until it was actually in production, and OC a day behind that.

Manny212 · 05-20-2008, 09:01 PM

hehe well i got an 08 E90 M3 now but i still track the 335 i had ordered lol. It has indeed gone into production this week(21) and is currently in paintshop. The 800 number is up to date but the website still isnt updated since the car was ordered 3 weeks ago. But i'm off to go drive the ///M!

05-06-2008, 12:14 PM	#1
Manny212 Captain 62 Rep 666 Posts Drives: 2008 M3 Join Date: Apr 2007 Location: NY iTrader: (3)	Why doesn't my OC update? I placed my order on April 25th and got my production number but it hasn't updated to anything since i got my production #. I talked to a customer rep last tuesday and was told my car was confirmed for week 21 production but neither the OC or the 800 number are updated. The OC still says i ordered a 2006 325 sedan. __________________ 2008 E92///M3 - \| Alpine White/Fox Red Extended Novillo \| Technology \| Premium \| Cold \| Mods: \| 19" Avante Garde \| Macht Schnell Filter \| RPi Scoops \| Rogue SSK \| MS Spacers \| ACM Test Pipes \| ESS Tune \| Remus Race \| LUX V4 Angels \| KW V3 \|
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05-06-2008, 02:27 PM	#2
MikeMidd Thrillin' and billin' 17 Rep 416 Posts Drives: Three-Three-Five Join Date: Mar 2008 Location: Washington, DC iTrader: (0)	Can't answer the question... but hey, my OC log-in says I have a 2001 3er on order. At least your wrong car is newer.
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05-20-2008, 03:42 PM	#4
tx_bmw FIFO 4 Rep 37 Posts Drives: 2024 X5 50e - Order Placed! Join Date: May 2008 Location: Dallas iTrader: (0)	Same here. Entered my production number into OC for my 08 335i Sedan, and apparently I ordered a 2005 X5 3.0 SAV. Dealer tells me that OC data is usually outdated or just wrong. Bummer.
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05-20-2008, 03:53 PM	#5
Streetfish Second Lieutenant 4 Rep 297 Posts Drives: 2011 535i xdrive Join Date: Mar 2008 Location: NJ iTrader: (0)	dont think it updates until you actually start production __________________ 2008 328i Coupe Monaco Blue / Black Leatherette / Dark Burl Sport Package/ Power Seats / Heated Seats / Park Distance Control
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05-20-2008, 05:10 PM	#6
flash2k6 Enlisted Member 0 Rep 47 Posts Drives: F10 M5 Join Date: Mar 2008 Location: San Diego iTrader: (0)	Not true, it should update within about 2 days of the CA actually submitting the changes in the system. My cars were updated long before it went to production on the last 2 BMW's I've bought, but it did take a couple of days from when the CA made the changes to my specs. If you're really concerned, just ask your CA to print you out a "Vehicle Inquiry" report for your production number, that will be up to date, and it will give you the full option list for your vehicle so you can verify it's what you ordered. -F
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05-20-2008, 05:27 PM	#7
AJerman Major 29 Rep 1,381 Posts Drives: '08 335i Join Date: Mar 2008 Location: Wake Forest, NC iTrader: (0)	OC is very slow to update. It's usually at least a few days behind. Granted my car only took about 5 days to enter production, but the 800 number never updated until it was actually in production, and OC a day behind that. __________________ 2008 BMW 335i: Jet Black, Jade Gray, Gray Poplar, 6MT - Stock... for now.
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05-20-2008, 09:01 PM	#8
Manny212 Captain 62 Rep 666 Posts Drives: 2008 M3 Join Date: Apr 2007 Location: NY iTrader: (3)	hehe well i got an 08 E90 M3 now but i still track the 335 i had ordered lol. It has indeed gone into production this week(21) and is currently in paintshop. The 800 number is up to date but the website still isnt updated since the car was ordered 3 weeks ago. But i'm off to go drive the ///M! __________________ 2008 E92///M3 - \| Alpine White/Fox Red Extended Novillo \| Technology \| Premium \| Cold \| Mods: \| 19" Avante Garde \| Macht Schnell Filter \| RPi Scoops \| Rogue SSK \| MS Spacers \| ACM Test Pipes \| ESS Tune \| Remus Race \| LUX V4 Angels \| KW V3 \|
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