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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > BMW Dealer Reviews + Ratings Forum > Northern California BMW Centers



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      10-24-2012, 08:20 PM   #23
manutdas11
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Living in Vacaville the closest BMW Center to me is Concord BMW. Great showroom with good dealers to talk with. Great place to get your car serviced with an exceptional waiting area if you don't mind waiting. They had a staff rotation so my new Service Advisor is Kevin Tastard and he's been good so far whenever I have questions regarding service or quotes for parts installation. I didn't get my car from them, but I count on them to do the job. Their collision center is awesome with a cute girl working the front desk. Dave Medeiros helped me out after I smashed into a truck tire tread on the I80 westbound.

+1 on Kevin, he is pretty damn easy to work with and helpful.
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      10-24-2012, 09:29 PM   #24
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+1 on Kevin, he is pretty damn easy to work with and helpful.
Yeah, before Jessica Zeim was my girl, but they changed things up and she was good looking too.
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      10-24-2012, 09:44 PM   #25
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Yeah, before Jessica Zeim was my girl, but they changed things up and she was good looking too.
haha I remember Jessica too! I always asked for her haha
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      09-06-2016, 01:38 PM   #26
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Just bought a new 2011 335 I there from Tony. He was good to deal with, seemed low to moderate on the BMW on the knolwdge scale. It took a lot of pressing to get the deal that I wanted. Lots, but there were...flexible.
I've had my 335i serviced at East Bay BMW (Pleasanton) under warranty and they have done a good job. For parts, prices are msrp. Last time in they wanted $111 to change a $2 tail bulb that takes less than 5 minutes to change so get a quote first and know what others charge.

Concord BMW (Concord) charges over msrp for parts. The one and only time I had service there they charged me over $550 for a clutch slave cylinder on my e28. That's a $25 part and about 4 hours of labor at that time. They earned their name "stealership".

Weatherford BMW (Berkeley) will discount parts, gives BMW club discounts, and does a decent job on service the few times I've been there.

If I had to pick one, it would be East Bay BMW.
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      11-05-2017, 10:20 PM   #27
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+1 for East Bay BMW. Their parts department seem pretty reasonable, spoke with a fella by the name of Russ. Very helpful in ordering a new set of wheels. I haven't gotten much work done there, but so far so good - much better experience than BMW of San Rafael.
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