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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Wheels and Tires Forum Sponsored by The Tire Rack > Who's dealt with AluFelgen in past month?



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      04-30-2009, 06:43 PM   #1
thkfast
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Who's dealt with AluFelgen in past month?

I'm interested in hearing from members who have purchased wheels and tires from Alufelgen in the past 30 days or so. How did the ordering process go, how long did it take to receive the wheels/tires, how was their customer service? I'm wanting to purchase a staggered set of 19" CSL reps with tires for my 335i sedan and would appreciate a recap of the exact size/offset I need to order (I have stock suspension and Sport Package). There's no website or phone number to reach them at - more or less a hit or miss experience so far. Also, if you're able to advise the total amount paid including shipping, roundels and ///M stickers that would be so helpful. Thanks in advance!
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Last edited by thkfast; 05-01-2009 at 06:12 PM..
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      05-01-2009, 06:22 AM   #2
dukevi
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Alufelgen takes a while to respond to your pm...(longest wait is 2)
Their wheels are, however, another story...
Its best quality i believe...
I had a flat tire today... I drove about 15 minutes and the wheel did not deform at all...
as for the price... you should get a quote from him...

roundels (use old one), ///M badge (not sure if he has in stock but he'll include it for you)

Link to my alufelgen gunmetal wheel
http://www.e90post.com/forums/showthread.php?t=257325
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Black/White Roundels, CF Interior trim, Blackline, Matte Black Grille, CF OEM Front Splitter, CF Mirror cover, M3 Spoiler, Alufelgen CSL Gunmetal, KW V1, 55% Tint all around
http://www.e90post.com/forums/showthread.php?t=257325
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      05-02-2009, 03:35 PM   #3
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Thanks dukevi! Can anyone else chime in?

I ordered my last set of wheels & tires through Gary at Tirerack - he's accessable, thorough and precise. They don't have a website or a customer service number. I understand their CS7 CSL reps are second to none in quality, but I have a few questions I'd like to ask them before ordering. Are the 19x8.5 and 19x9.5 staggered sets THE SAME EXACT OFFSET FOR ALL BMW'S? Are spacers needed or recommended? Will my stock "lugnuts" work? How long is the wait to receive them - days, weeks?
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Last edited by thkfast; 05-02-2009 at 08:34 PM..
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      05-02-2009, 03:39 PM   #4
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Can't really answer all your questions, but your stock lugs should work.
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      05-02-2009, 04:02 PM   #5
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Do it. They have the best csl reps out there imo and they're customer service is pretty good, it took less than a week to get my rims. They will fit perfectly on e90s (yes it's one size), just make sure you get m stickers with your order ( i think they have em for a couple bucks)
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      05-02-2009, 04:50 PM   #6
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Hi

We received your PM yesterday May 1st at 11:40 PM and have replied it today May 2nd at 5:35 PM. I think we deserve a few hours to answer the PMs since we are not open at 11:00 PM on a Friday . We typically reply all our PMs within 24 hours and answer every question being asked. You can reach us by email at wheels@alufelgenco.com, by PM on E90Post.com or by AIM under the screen name alufelgenco which one of us is most of the times online answering questions. Remember we have been in business for about 2 months only. Our website is currently being built and should be up and running soon.

Our customer service and product quality has been impeccable so far and will remain that way. I`m sure we cannot be compared with the largest wheels and tire retailer in the nation but we guarantee you`ll find nothing but excellence and satisfaction from dealing with us.

We have answered all the questions on your PM. As far as the spacers, they are not required. The wheels fit very flush with the fenders and will accommodate a 275/30/19 tire perfectly

If you have any other questions please feel free to answer our PM and we`ll be more than happy to offer you our services.

Greetings,
Matt DiRocco

Last edited by ALUFELGEN; 05-02-2009 at 09:14 PM..
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      05-02-2009, 05:54 PM   #7
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Thank you Matt!

I should have used the PM format to reach you in the first place. My bad.

PM reply sent and order placed - I can't wait

Mike
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      05-02-2009, 07:17 PM   #8
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eta on 18's? i pm'ed you guys, but lately my message box hasn't been recieving replies at times.

thank you,

teri
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      05-02-2009, 09:15 PM   #9
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Quote:
Originally Posted by thkfast View Post
Thank you Matt!

I should have used the PM format to reach you in the first place. My bad.

PM reply sent and order placed - I can't wait

Mike
Thanks for the order! Will get everything ready for you as soon as possible.
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      05-02-2009, 10:17 PM   #10
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Great vendor with excellent wheels! =)
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