Bug off please

bape · 06-09-2010, 07:20 AM

Found this little bugger in my speedo (by the fuel meter behind the glass) last weekend. I have no idea how that thing got in there!!

So took it to a service centre and they made a call to the warranty department and apparently something like this is not covered under warranty so I would have to pay ridiculous labour fees to get the little git out

What are your thoughts people?

mistry · 06-09-2010, 07:46 AM

WTF.. Sorry no advice but good luck in sorting it.

TMP · 06-09-2010, 07:49 AM

Hmm.

That would bug the hell out of me

(sorry shouldn't laugh at own bad jokes)

I can see the dealer would say that, but I think you should argue and 'bug' them back

(sorry again

)

rogerxp · 06-09-2010, 08:04 AM

Quote:

Originally Posted by TMP

Hmm.

That would bug the hell out of me

(sorry shouldn't laugh at own bad jokes)

I can see the dealer would say that, but I think you should argue and 'bug' them back

(sorry again

)

Tim...

I've seen this before on another thread but not sure what the outcome was.

rsmallwo · 06-09-2010, 08:05 AM

maybe some high air pressure through the mileometer reset button might dis lodge the bug and move it somewhere out of view in the instrument cluster. Then again it could move it to somewhere even more annoying!

doughboy · 06-09-2010, 08:20 AM

The instrument cluster is only available as one complete assembly including the dust screen, so the screen might not even come off.

Re warranty, they should fix it. It's the same as some people on here who had 'leaves' getting stuck in drain and aircon vents etc, BMW tried to say 'not covered'.

They sell you a product for use in a the outdoors, where, you guessed it, there are insects and leaves about.

If something is a sealed unit it should be suitably designed to stop this happening IMO.

Poor design I say - should be under warranty.

Bomber · 06-09-2010, 08:25 AM

I'm sure the glass comes off once the clocks are removed, you may break the warranty seal though

Failing that put a spider in there in eat it

sorry

MEGA · 06-09-2010, 08:29 AM

LOL how did that happen ???

xenon · 06-09-2010, 08:37 AM

Quote:

Originally Posted by doughboy

Poor design I say - should be under warranty.

I agree, especially on a £50k car. Go back in and say you're not happy. Kick up a stink.

bape · 06-09-2010, 08:48 AM

thanks for the comments guys, like i said the service department spoke to the warranty team and they simply said it wasn't covered, thus I couldn't really argue my case further...

they used an example of if a rodent chews through the wires etc it wouldn't be their responsibility and would therefore not be covered under the warranty. So I did say to them that these cars should be designed to prevent these problems! they simply wouldn't budge no matter how much i contested.

I absolutely have no idea how it got in as on close inspection it really is sealed shut (front and back) so I wouldn't even know how to release a spider in there to eat it haha

As doughboy says these cars are exposed to all these things so they should have designed it to stop these things happening.

I am thinking of trying to go to a different service centre and see what other dealers say....

bape · 06-09-2010, 08:51 AM

Quote:

Originally Posted by TMP

Hmm.

That would bug the hell out of me

(sorry shouldn't laugh at own bad jokes)

(sorry again

)

I did use that line when I was there but I got no laugh out of it

zltm089 · 06-09-2010, 08:59 AM

when did u buy the car?...can't u argue that they sold you a car with a bug in it!...

Bomber · 06-09-2010, 09:46 AM

Front does unclip

jonsteele · 06-09-2010, 09:54 AM

I'd speak to trading standards - might get them on the unfit for intended use clause. A rodent chewing through unprotected wires is a little different from a sizeable insect getting inside a sealed unit!

dxb335d · 06-09-2010, 10:10 AM

Unbelievable, An E92 M3 and the dealers won't do a littl ejob like that out of goodwill.

Dealers are a load of shit.

xenon · 06-09-2010, 10:12 AM

Have to agree with dxb 100%. First time for everything

dxb335d · 06-09-2010, 10:15 AM

Have you asked the little ''Bugger'' what its like the first time you took him to 150mph?

zltm089 · 06-09-2010, 10:25 AM

lol....get the needle to 150mph....and kill it!...

esscolab · 06-09-2010, 11:05 AM

Check the perspex very carefully, there may be a gap somewhere which will give you an idea as to how it got in, unless it came in from the engine bay somehow, then you are BUGgered... Sorry...

Swiller · 06-09-2010, 12:10 PM

i would demand that they get it out. It really is a fly in the ointment.
Ask anneka on here or summat. im sure they would sort it out flea of charge.
Failing that ask when the car is due for its first insection.

Ham09 · 06-09-2010, 12:13 PM

That would bug the sh*t out of me. Hope you get it fixed.

BMW are being petty if they won't fix it under warranty. Did you get a price from them to fix and are they suggesting and brand new speedo?

Hairyarse · 06-09-2010, 12:18 PM

Here's the link to the other thread http://www.e90post.com/forums/showthread.php?t=394910

06-09-2010, 07:20 AM	#1
bape Second Lieutenant 17 Rep 290 Posts Drives: e92 m3 DCT Join Date: May 2009 Location: London iTrader: (1)	Bug off please Found this little bugger in my speedo (by the fuel meter behind the glass) last weekend. I have no idea how that thing got in there!! So took it to a service centre and they made a call to the warranty department and apparently something like this is not covered under warranty so I would have to pay ridiculous labour fees to get the little git out What are your thoughts people? Attached Images
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06-09-2010, 07:46 AM	#2
mistry Captain 43 Rep 827 Posts Drives: F11 530D Join Date: Aug 2008 Location: South West iTrader: (1)	WTF.. Sorry no advice but good luck in sorting it.
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06-09-2010, 07:49 AM	#3
TMP Brigadier General 349 Rep 3,022 Posts Drives: M6 Join Date: Nov 2008 Location: Cheshire iTrader: (0)	Hmm. That would bug the hell out of me (sorry shouldn't laugh at own bad jokes) I can see the dealer would say that, but I think you should argue and 'bug' them back (sorry again ) __________________ M2 Arrived! Family 5er
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06-09-2010, 08:05 AM	#5
rsmallwo Captain 40 Rep 939 Posts Drives: Z4 35i Join Date: Jan 2010 Location: Hull iTrader: (0)	maybe some high air pressure through the mileometer reset button might dis lodge the bug and move it somewhere out of view in the instrument cluster. Then again it could move it to somewhere even more annoying!
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06-09-2010, 08:20 AM	#6
doughboy Major General 1545 Rep 8,970 Posts Drives: 2018 M2 Comp 6MT Join Date: Jan 2009 Location: UK iTrader: (2)	The instrument cluster is only available as one complete assembly including the dust screen, so the screen might not even come off. Re warranty, they should fix it. It's the same as some people on here who had 'leaves' getting stuck in drain and aircon vents etc, BMW tried to say 'not covered'. They sell you a product for use in a the outdoors, where, you guessed it, there are insects and leaves about. If something is a sealed unit it should be suitably designed to stop this happening IMO. Poor design I say - should be under warranty.
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06-09-2010, 08:25 AM	#7
Bomber Second Lieutenant 11 Rep 299 Posts Drives: F15 2015 X5 40D M Sport Join Date: Mar 2010 Location: Essex iTrader: (1) Garage List 2014 BMW X5 F15 40D [0.00]	I'm sure the glass comes off once the clocks are removed, you may break the warranty seal though Failing that put a spider in there in eat it sorry
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06-09-2010, 08:29 AM	#8
MEGA Dieseasal 204 Rep 6,881 Posts Drives: LCI E92 335d M-Sport Join Date: Jan 2009 Location: Harrow, London iTrader: (2)	LOL how did that happen ??? __________________ Previously: 2003 Peugeot 206 1.6 8v \| 2006 E90 320d M-Sport, 19" BBS CH, Full Ice-cold JL audio install, August 2010 Total BMW 6 page feature car. \| 2003 Nissan 350Z GT Coupe 286BHP Now:2010 E92 LCI 335d M-Sport
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06-09-2010, 08:48 AM	#10
bape Second Lieutenant 17 Rep 290 Posts Drives: e92 m3 DCT Join Date: May 2009 Location: London iTrader: (1)	thanks for the comments guys, like i said the service department spoke to the warranty team and they simply said it wasn't covered, thus I couldn't really argue my case further... they used an example of if a rodent chews through the wires etc it wouldn't be their responsibility and would therefore not be covered under the warranty. So I did say to them that these cars should be designed to prevent these problems! they simply wouldn't budge no matter how much i contested. I absolutely have no idea how it got in as on close inspection it really is sealed shut (front and back) so I wouldn't even know how to release a spider in there to eat it haha As doughboy says these cars are exposed to all these things so they should have designed it to stop these things happening. I am thinking of trying to go to a different service centre and see what other dealers say....
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06-09-2010, 08:59 AM	#12
zltm089 Banned 243 Rep 7,690 Posts Drives: 335i SE Coupe Space Grey Join Date: Nov 2008 Location: LONDON iTrader: (0) Garage List 2006 BMW 335i [10.00]	when did u buy the car?...can't u argue that they sold you a car with a bug in it!...
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06-09-2010, 09:46 AM	#13
Bomber Second Lieutenant 11 Rep 299 Posts Drives: F15 2015 X5 40D M Sport Join Date: Mar 2010 Location: Essex iTrader: (1) Garage List 2014 BMW X5 F15 40D [0.00]	Front does unclip Attached Images
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06-09-2010, 09:54 AM	#14
jonsteele Old enough to know better! 20 Rep 409 Posts Drives: 320d M Sport, Le Mans Blue Join Date: Jan 2008 Location: In a pub, in the middle of nowhere! iTrader: (0) Garage List 1989 Landrover 90 [0.00] 2008 BMW 320d M Sport [0.00]	I'd speak to trading standards - might get them on the unfit for intended use clause. A rodent chewing through unprotected wires is a little different from a sizeable insect getting inside a sealed unit! __________________ Jon Steele 320d M Sport (E90) Le Mans Blue/18" Alloys/Bi Xenons/Climate Screen/Black, Heated Dakota Leather/6 CD Changer with Dension 500/Power Mirrors/M3 Lip Spoiler/Gloss Black Grills/Through Load, Storage pack, Lumbar Support, Smokers Deletion
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06-09-2010, 10:10 AM	#15
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	Unbelievable, An E92 M3 and the dealers won't do a littl ejob like that out of goodwill. Dealers are a load of shit. __________________ 997.2 GT3
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06-09-2010, 10:12 AM	#16
xenon Major General 1396 Rep 8,082 Posts Drives: 2021 G21 330i M-Sport Join Date: Jun 2008 Location: Coventry iTrader: (0)	Have to agree with dxb 100%. First time for everything __________________ Ian Current: 2021 G21 330i M-Sport Previous: 2018 A6 Avant S-Line MMI+, 2014 F31 320d M-Sport, 2013 F10 520d M-Sport, 2011 F10 530d M-Sport, 2008 320i M-Sport Coupe, 2002 325i, 2001 318i valvetronic, 1998 318i, 1996 525i, 1990 Porsche 944S2
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06-09-2010, 10:15 AM	#17
dxb335d The Tarmac Terrorist 949 Rep 29,345 Posts Drives: 997.2 GT3 Join Date: Mar 2007 Location: ''Fandango Towers'' iTrader: (3) Garage List 2010 Porsche 997.2 GT3 [9.50] 2003 BMW E46 M3 [6.00] 2007 BMW E92 335D [5.50]	Have you asked the little ''Bugger'' what its like the first time you took him to 150mph? __________________ 997.2 GT3
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06-09-2010, 10:25 AM	#18
zltm089 Banned 243 Rep 7,690 Posts Drives: 335i SE Coupe Space Grey Join Date: Nov 2008 Location: LONDON iTrader: (0) Garage List 2006 BMW 335i [10.00]	lol....get the needle to 150mph....and kill it!...
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06-09-2010, 11:05 AM	#19
esscolab Brigadeer 73 Rep 728 Posts Drives: Black 135i Join Date: Mar 2008 Location: Colchester - UK iTrader: (0)	Check the perspex very carefully, there may be a gap somewhere which will give you an idea as to how it got in, unless it came in from the engine bay somehow, then you are BUGgered... Sorry... __________________ Eibach Sports springs, Evole Remap, Quafe LSD, AR Downpipes, Forge FMIC, Hart'ge Quads, BMS Intake.
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06-09-2010, 12:10 PM	#20
Swiller First Lieutenant 9 Rep 322 Posts Drives: 330i Join Date: Feb 2009 Location: London iTrader: (0)	i would demand that they get it out. It really is a fly in the ointment. Ask anneka on here or summat. im sure they would sort it out flea of charge. Failing that ask when the car is due for its first insection.
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06-09-2010, 12:13 PM	#21
Ham09 Second Lieutenant 13 Rep 273 Posts Drives: A sh*t box Join Date: Nov 2009 Location: North West iTrader: (0) Garage List 2006 335i [0.00]	That would bug the sh*t out of me. Hope you get it fixed. BMW are being petty if they won't fix it under warranty. Did you get a price from them to fix and are they suggesting and brand new speedo?
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06-09-2010, 12:18 PM	#22
Hairyarse First Lieutenant 8 Rep 314 Posts Drives: BMW E91 330d M Sport Auto Join Date: Apr 2010 Location: Stamford UK iTrader: (0)	Here's the link to the other thread http://www.e90post.com/forums/showthread.php?t=394910
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