Hexon RR600

Jewbaaca95 · 04-08-2016, 05:06 PM

How long have people waited to get these once an order was placed?

Did it correspond to the original ETA from Hexon?

How was your experience with their response to your inquiries?

I ask these questions because mine are now a week past due, and I am no longer getting any response to my inquiries for the last week.

TrollToll · 04-08-2016, 05:16 PM

How have to tried to contact? Have you tried the hexon facebook page?

Jewbaaca95 · 04-08-2016, 05:23 PM

Quote:

Originally Posted by Yournamehere90

How have to tried to contact? Have you tried the hexon facebook page?

I tried the same email address Wayne had been responding to before I bought them, and the same email address he responded to when acknowledging the sale. I'm not on FB.

I expected this from Vargas, and that's why I went with Hexon. I should've gone with Pure.

TrollToll · 04-08-2016, 05:28 PM

Quote:

Originally Posted by Jewbaaca95

I tried the same email address Wayne had been responding to before I bought them, and the same email address he responded to when acknowledging the sale. I'm not on FB.

I expected this from Vargas, and that's why I went with Hexon. I should've gone with Pure.

Try Facebook, and keep in mind that he is roughly 12 hours off our time zone.

Chris@BoostConcepts · 04-08-2016, 05:35 PM

My orders are on schedule but I also make sure they stay that way for my customers with Wayne.

Chris

altostratus · 04-08-2016, 05:35 PM

Facebook is the best way to contact Wayne.

Welterweight · 04-08-2016, 07:36 PM

Mine were on time and sat in my dining room for many weeks. Not sure why people lose it when turbos take time. They need to be built! Quality is very high and I'm a patient man if the quality is there. Good luck man.

Riceball777 · 04-08-2016, 07:36 PM

i Just my rr600 last week on the last day of the sale and it said 4-5weeks. I have mines gets here on time. How long have you waited so far?

panadol · 04-08-2016, 10:15 PM

Quote:

Originally Posted by altostratus

Facebook is the best way to contact Wayne.

Not true. I have contacted him on Facebook and received zero replies.

Flex68 · 04-09-2016, 10:13 AM

I would personally rather wait for quality I mean if you were months past due that would be more concerning

Chris@BoostConcepts · 04-09-2016, 05:18 PM

I speak with Wayne on a daily basis about a number including his production schedule, new product development, customer results, customer comments and feedback and forum feedback. Because I am a dealer for the Hexon product we take a great interest in assisting Wayne with managing many of these and making sure they don't go overlooked so he can focus on building turbos and making ship dates.

I can say that with exception of having the inlets ship a few days delayed to the turbos (believe this has been resolved now) and the installation kits ordering delays (which we now handle for our customers), that the ship dates have been on target.

Chris

Jewbaaca95 · 04-10-2016, 01:22 PM

Quote:

Originally Posted by Chris@BoostConcepts

I speak with Wayne on a daily basis about a number including his production schedule, new product development, customer results, customer comments and feedback and forum feedback. Because I am a dealer for the Hexon product we take a great interest in assisting Wayne with managing many of these and making sure they don't go overlooked so he can focus on building turbos and making ship dates.

I can say that with exception of having the inlets ship a few days delayed to the turbos (believe this has been resolved now) and the installation kits ordering delays (which we now handle for our customers), that the ship dates have been on target.

Chris

They have been resolving everything but my order apparently. If Hexon isn't going to stick to the dates provided, they shouldn't pass them out in an attempt to get more sales. I have now missed my limitted install opportunity due to this delay.

Still no response from Wayne.

Chris@BoostConcepts · 04-10-2016, 01:36 PM

Quote:

Originally Posted by Jewbaaca95

They have been resolving everything but my order apparently. If Hexon isn't going to stick to the dates provided, they shouldn't pass them out in an attempt to get more sales. I have now missed my limitted install opportunity due to this delay.

Still no response from Wayne.

What is your name? shoot it to me in a PM if you want! I would be happy to find out where your turbos are in production. I just emailed ETA's to all of my customers this morning and there were some minor delays, but barely a week and mainly due to the high influx of sales during the promotion, which will be shipping in two batches depending on what your order date was.

Let me know If you would like me to look into it for you!

Thanks,

Chris

Grand_hustle17 · 04-10-2016, 01:53 PM

Quote:

Originally Posted by Jewbaaca95

How long have people waited to get these once an order was placed?

Did it correspond to the original ETA from Hexon?

How was your experience with their response to your inquiries?

I ask these questions because mine are now a week past due, and I am no longer getting any response to my inquiries for the last week.

Supposedly its not unusual... My order was placed mid feb. may not get mine until mid april so about a good 2mo wait. He does respond via facebook. But there should def be a disclaimer for longer ship time on the site. When i was a week past due i came across a few of these threads and also the shop that will be installing, and they all said that turnaround time is god aweful. Dont get alarmed. Seems like the norm. You'll probably get them next month

Grand_hustle17 · 04-10-2016, 02:01 PM

Quote:

Originally Posted by Flex68

I would personally rather wait for quality I mean if you were months past due that would be more concerning

Im currently 1.5 mo past due lol

davidwarren · 04-10-2016, 06:01 PM

Any word on the durability of these turbos?

Give_Em_The_DD · 04-10-2016, 08:41 PM

Quote:

Originally Posted by davidwarren

Any word on the durability of these turbos?

Durability IMO will have to wait and see. These haven't been out long enough to really make any longevity claims (no 2 months is not durability lol).

Give it 1 year or so and people should have a better idea

logicc · 04-11-2016, 12:27 AM

I unfortunately I had the same problem with Hexon. My shipment was heavily push back (about a month+ I think), but I also ordered during the black friday sale. Talking to Wayne this seemed to be mostly due to delay in receiving parts (used turbos I presume) "supposedly". Since its clear that English is not his first language or one he's very fluent in messages with him via email and facebook have a lot of typos making hard to gauge whether you being fed bullshit or if he just missed typed something. Although communication with him is hard sometimes (a few days sometimes without response) he does seem sincere in his apologies and I have no problems resolving any issues with him. I'd say just give him a chance they do seem to be a small shop.

04-08-2016, 05:06 PM	#1
Jewbaaca95 Enlisted Member 1 Rep 39 Posts Drives: E90 335i Join Date: Dec 2013 Location: Louisville iTrader: (1)	Hexon RR600 How long have people waited to get these once an order was placed? Did it correspond to the original ETA from Hexon? How was your experience with their response to your inquiries? I ask these questions because mine are now a week past due, and I am no longer getting any response to my inquiries for the last week.
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04-08-2016, 05:16 PM	#2
TrollToll Banned 654 Rep 946 Posts Drives: 535i Join Date: Sep 2015 Location: Texas iTrader: (0)	How have to tried to contact? Have you tried the hexon facebook page?
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04-08-2016, 05:35 PM	#5
Chris@BoostConcepts 171 Rep 311 Posts Drives: 2008 BMW 135i, 2007 335i e92 Join Date: Jun 2013 Location: Wilmington, NC iTrader: (2)	My orders are on schedule but I also make sure they stay that way for my customers with Wayne. Chris
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04-08-2016, 05:35 PM	#6
altostratus Private First Class 9 Rep 106 Posts Drives: 09 335xi sedan Join Date: Aug 2014 Location: Toronto iTrader: (0)	Facebook is the best way to contact Wayne.
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04-08-2016, 07:36 PM	#7
Welterweight Major 98 Rep 1,321 Posts Drives: Truck in snow, coupe in summer Join Date: Jan 2013 Location: Boston iTrader: (3) Garage List 2012 BMW 328i [0.00] 2005 Dodge Ram Quad ... [0.00] 2009 BMW 335xi E92 [10.00]	Mine were on time and sat in my dining room for many weeks. Not sure why people lose it when turbos take time. They need to be built! Quality is very high and I'm a patient man if the quality is there. Good luck man. __________________ 2009 BSM E92 335xi - RR600's/FBO-VRSF/Apex Arc 8/Wedge E60 MHD/Fuel it Stage 2/BMW PE w/ Dimisa Tips/Alpina TCU/Dinan Springs/RB Inlets/3.5 Bar TMAP
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04-08-2016, 07:36 PM	#8
Riceball777 Lieutenant 163 Rep 466 Posts Drives: S2000 618whp/ e90 335i Join Date: Jul 2012 Location: Los Angeles iTrader: (0)	i Just my rr600 last week on the last day of the sale and it said 4-5weeks. I have mines gets here on time. How long have you waited so far? __________________ 2007 e90 335i pure stage 2 DD turbos, rb inlets
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04-09-2016, 10:13 AM	#10
Flex68 Captain 75 Rep 853 Posts Drives: E92 335i Join Date: Mar 2015 Location: Australia iTrader: (0)	I would personally rather wait for quality I mean if you were months past due that would be more concerning
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04-09-2016, 05:18 PM	#11
Chris@BoostConcepts 171 Rep 311 Posts Drives: 2008 BMW 135i, 2007 335i e92 Join Date: Jun 2013 Location: Wilmington, NC iTrader: (2)	I speak with Wayne on a daily basis about a number including his production schedule, new product development, customer results, customer comments and feedback and forum feedback. Because I am a dealer for the Hexon product we take a great interest in assisting Wayne with managing many of these and making sure they don't go overlooked so he can focus on building turbos and making ship dates. I can say that with exception of having the inlets ship a few days delayed to the turbos (believe this has been resolved now) and the installation kits ordering delays (which we now handle for our customers), that the ship dates have been on target. Chris
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04-10-2016, 06:01 PM	#16
davidwarren Captain 187 Rep 670 Posts Drives: 328,325, 325, 335, X5, 640 GC Join Date: Dec 2011 Location: Louisville, ky iTrader: (0)	Any word on the durability of these turbos? __________________ 2010 335i e90 Le Mans Blue/Chestnut Brown \| M-Sport \| 6MT
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04-11-2016, 12:27 AM	#18
logicc New Member 7 Rep 25 Posts Drives: 08 E92 335i Join Date: Sep 2015 Location: NJ iTrader: (0)	I unfortunately I had the same problem with Hexon. My shipment was heavily push back (about a month+ I think), but I also ordered during the black friday sale. Talking to Wayne this seemed to be mostly due to delay in receiving parts (used turbos I presume) "supposedly". Since its clear that English is not his first language or one he's very fluent in messages with him via email and facebook have a lot of typos making hard to gauge whether you being fed bullshit or if he just missed typed something. Although communication with him is hard sometimes (a few days sometimes without response) he does seem sincere in his apologies and I have no problems resolving any issues with him. I'd say just give him a chance they do seem to be a small shop.
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