[jammy78]

Hi,

I need to replace my windscreen & I want a genuine BMW screen as the original one has lasted all these years!

I called my insurance & get through to Autoglass! I told them I wanted a genuine screen & she said my car is older than 3 years, so I can't have one! I said why - it's cos of the manufacturers warranty..... so they must be better!?

Anyway, I said I got extended warranty & my current screen is the from BMW..... she didn't care! The only way I can get a genuine screen is by paying the difference....... is this true?

I'm getting a call tomorrow regarding the extra I'll have to pay.

[AdzC]

I had similar thing when I got a replacement via Adrian Flux.

I had an R32 Golf and wanted a genuine VW screen as that was what was being replaced and I wanted it to stay original with VW etchings (sad I know but it was important to me)

The car was 7 years old and they just needed authorisation from the underwriters. Had to wait a few days longer but I got a VW screen in the end and didn't pay anymore.

[1 AKY]

Keep us posted.

[jammy78]

Auto glass need to get authorisation from my insurance (Admiral).

I should know later today

[Ajerthan]

Yes that's true.

But the glass the use apparently same brand just without the BMW logo. This has been discussed before and the difference is huge!!!

[Maaarkk]

Same thing happened to me, except mine was my drivers window.
They replaced it, was a shitty fit so I complained and got them to come replace it. They said the other one they were going to try was a different brand but made in the same factory so it wouldn't fit either. They then arsed about for about 2 months with me keeping calling for updates and eventually just put a bmw one in which would have saved a lot of hassle and time if they'd done so in the first place.

[jammy78]

Just heard back from auto glass...... admiral won't authorise OE glass! It will cost me an extra £310 for it.

Forget that & I can't be arsed calling admiral to complain! It was worth a try!

[JesseJames]

A screen is a screen..?

[Burned]

From what i've heard if you've got a rain sensor, i'd pay the extra £300.

Have you tried asking if you can get it done at BMW? Last time I spoke to my local BMW bodyshop they reckoned they were cheaper than autoglass.

[MrPogle]

Originally Posted by Burned

From what i've heard if you've got a rain sensor, i'd pay the extra £300.

+1

I've heard of 2 instances where wipers and/or headlights started playing up after non-OEM glass and BMW said "We wont even look at it under warranty until you put in a proper BMW screen."

The sensors look through the window and, to be fair, you can't expect BMW to have to be compatible with anything that someone chooses to fit.