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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > VRSF rocks!



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      11-07-2013, 10:21 AM   #1
LMB335IS
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Thumbs up VRSF rocks!

Props to Tiago and the crew at VRSF. Just received my 7" IC. Looks great, quickly shipped, and arrived undamaged. He even gave me a return customer discount even though I purchased my downpipes through a different vendor. I really appreciate the value that their products represent and hopefully they'll continue to develop more products for the N54 platform.
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      11-07-2013, 06:13 PM   #2
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To bad he doesn't guaranty fitment. He sold me an exhaust that doesn't fit. And then he told me that he never guarantied fitment. Poor customer service in my opinion and bad business practice.
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      11-07-2013, 06:18 PM   #3
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Quote:
Originally Posted by LQQKOUT View Post
To bad he doesn't guaranty fitment. He sold me an exhaust that doesn't fit. And then he told me that he never guarantied fitment. Poor customer service in my opinion and bad business practice.
There has to be more to this story. I have bought several items from VRSF with no fitment issues. Tiago has given nothing but excellent customer service and quick replies.
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      11-07-2013, 06:27 PM   #4
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Here is the message I got from him. You tell me the story.

"The heatshield (not floor board) does need to be bent up and I apologize but the exhaust was never sold with the indication that it will fit. If you're having trouble lining up the flange I suggest loosening up the v-band's on the downpipes in order to allow the pipes to move into the flange.


Tiago Vieira"

Here is another post about the VRSF exhaust on XI models. This was an issue before I bought mine, to bad I din't find it before I sent VRSF my money.
http://www.e90post.com/forums/showth...highlight=vrsf
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      11-07-2013, 06:47 PM   #5
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Quote:
Originally Posted by BMW 2010 View Post
There has to be more to this story. I have bought several items from VRSF with no fitment issues. Tiago has given nothing but excellent customer service and quick replies.
yea never really heard any bad feedback on e90post about vrsf products and honestly if there is no conclusive evidence of a part fitting on your car then just dont get it simple as that.
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      11-07-2013, 06:57 PM   #6
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I thought vendors are suppose to stand behind the products they sale, we are not supposed to be used for R&D while paying full price for the products they sale and advertise as being made for your vehicle.
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      11-07-2013, 10:15 PM   #7
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Thanks so much for taking the time to write the review, we really appreciate it.

LQQKOUT: We do stand behind products we sell. The problem you're describing isn't a fitment problem. As I mentioned before, if you responded to the e-mail we sent you I'd be more than happy to work something out
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