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      10-04-2014, 01:22 AM   #1
Nelson27
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Question Software update

Can anyone help? Tried to update software from current version MX-003.004.031 to the latest version. I keep getting the message "no usb with software"
The manual says you use the port under the armrest but the local dealership say you use the port in the glove compartment. I tried both to no avail.
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      10-04-2014, 05:43 AM   #2
IanS100
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This should help:

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      10-04-2014, 11:19 AM   #3
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USB update definitely uses the one in the glove box
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      10-05-2014, 01:51 AM   #4
Nelson27
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Software update

Thanks for the info. I did try both USB ports with the latest software and got the same message that there was no USB with software detected when I selected 'Update software'
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      10-05-2014, 03:31 AM   #5
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I've never done one of these before but if the system is unable to see the update on the USB stick then it could be that the stick has been formatted with an NTFS file system and the CCC can only read FAT32, or vice versa.

Can't claim that that this information is factually correct, but it's a possible cause of this kind of issue.
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      10-05-2014, 02:27 PM   #6
Nelson27
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Finally cracked it. I was trying to load the latest update but there were three previous updates which I had to load in order of the oldest first, before it would accept the the most recent one.

For your information it was the port in the central armrest which worked and not the one in the glove compartment as instructed by the local dealership.
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