BMWNA Announces 2013 Best Dealership Awards

RussRamz · 03-01-2013, 08:40 PM

I got rid of my M3 because of BMW of El Paso, TX. Absolutely awful. I'll buy another BMW once I leave El Paso.

qwertyb22 · 03-01-2013, 09:19 PM

Quote:

Originally Posted by KingOfJericho

Wow, New England repping hard!

I'm a bit surprised to see #4 as I've dealt with them several times and found them to be terrible. That's the only dealer I've ever walked into that made me feel as if they truly did not want to sell me a car.

I know many customers of Bridgeport (#5) and they all seem very happy.

Really? Strange. The same guy owns both dealerships, and my experience has been the exact opposite. The Ridgefield sales staff has been fantastic to work with - just bought 2 cars from them in fact, but I've walked out of Bridgeport angrily no fewer than 3 times... I won't go back there. North Haven has treated me well in the past too.

mdosu · 03-01-2013, 10:00 PM

I've always had positive service experiences at #7 BMW of Alexandria

M5007 · 03-02-2013, 12:31 AM

Irvine BMW #17.

vasmir · 03-02-2013, 01:01 AM

I bought my Z at the Open Road dealership in Edison NJ... glad they're not on that list. I did not enjoy my buying experience, and as soon as the $$ was exchanged they felt like they didn't have to deal with me anymore.

Surprised the dealership in Monterey Ca isn't on there though... I always enjoy going there.

+1 for Honolulu

808_135i · 03-02-2013, 01:47 AM

I'm a sales manager at BMW of Honolulu and I can tell you there are a LOT of components that go into winning this award. Like someone else said it depends on your sales vs objectives and operational measures as well as your CSI scores and market share. Not everyone is going to agree with the entire lineup of dealers but everyone should tip their hat to an organization that can claim they are one of the top 10% in the country at what they do.

I am proud of our dealership and the effort that 200 or so employees put forward to be named. Good job to the other dealers on this list as well!

py0413 · 03-02-2013, 02:33 AM

Okay now we know the best dealers, what about the worst ones?

Dave340 · 03-02-2013, 05:40 AM

The 'Live Free or Die' state has the top two dealerships, wow! Purchased my F30 last year from Tulley BMW and they are awesome.

mhagley545 · 03-02-2013, 09:52 AM

Hendrick BMW!

Acetech · 03-02-2013, 09:53 AM

BMW of Ridgefield rocks

Whostheboss · 03-02-2013, 10:26 AM

Quote:

Originally Posted by guydude

Bmw of murietta!!!??!! Fuuuuckkk them! Worst and most broke bmw dealership i have ever been to!

They tried to charge me for an oil top off on a brand new 550i .... Said they cant afford to give free top offs.... Broke bastards

Bmw of san diego is amazing!!

Lol hahaha are you serious?

XMetal · 03-02-2013, 10:56 AM

Quote:

Originally Posted by JUSTIN335

F@ck Irvine BMW, horrible dealership with horrible service

Ditto. I'm shocked to see them on the list. Even though I live just minutes from them, I wouldn't even dare stepping on their premises at all. There must be something horribly wrong with how the ranking works. Probably all related to the dealer's PR department anyway

juice23 · 03-02-2013, 11:35 AM

Perillo????? They blow real bad. Huge scammers.

LDSM · 03-02-2013, 12:14 PM

It's extremely sad that BMW NA is headquartered in NJ and yet no NJ dealers made the list

Ayrton91 · 03-02-2013, 01:24 PM

Quote:

Originally Posted by fireline43

no suprise that there are no south florida dealers on there.

Couldn't agree more..... BMW NA please take a note: we need real BMW service down here pronto!

DASHOCKER · 03-02-2013, 03:46 PM

Quote:

Originally Posted by StevenY.

Where's BMW of Bayside and Life Quality BMW?

i would not let them touch my 1:18 scale bmws.

Ashley Schaeffer BMW · 03-02-2013, 04:20 PM

You guys on the west coast need to get it together haha

ice7 · 03-02-2013, 04:41 PM

Good Job BMW Alexandria. Surprised why BMW of Silver Spring is not on there. They also sell good prices for parts at getbmwparts.

Michael Schott · 03-02-2013, 05:37 PM

Congrats to Erhard BMW of Farmington Hills, MI. My dealer and my experiences have been top notch.

trey100 · 03-02-2013, 07:42 PM

Quote:

Originally Posted by ANDREWE92

Where is BMW Manhattan?

I believe they are owned by BMW. Not sure where I read that.

LMB335IS · 03-02-2013, 08:11 PM

Hell, south florida? How about Fl in general? There's dozens in this state and only one, in Pensacola no less, made it. Thats pretty sad. But then I'm reminded why just about every time I go to lease another vehicle.

Nikostsoukalas · 03-03-2013, 12:25 AM

Very nice, I purchased my e92 at IRA, great guys over there and it helps a guy from Germany actually walked me through my car haha

03-01-2013, 08:40 PM	#67
RussRamz M Slut 18 Rep 564 Posts Drives: 2011 M3 Coupe Mineral White Join Date: Sep 2007 Location: Adenau, GE via 3 years in dreadful El Paso, TX iTrader: (0)	I got rid of my M3 because of BMW of El Paso, TX. Absolutely awful. I'll buy another BMW once I leave El Paso. __________________ You have to be 100% behind someone before you can stab them in the back. David Brent
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03-01-2013, 10:00 PM	#69
mdosu Banned 314 Rep 8,496 Posts Drives: Double Vanos'd Civic-M3 Join Date: Oct 2009 Location: San Francisco iTrader: (6)	I've always had positive service experiences at #7 BMW of Alexandria
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03-02-2013, 12:31 AM	#70
M5007 Major 71 Rep 1,410 Posts Drives: 2014 M5 Competition Package Join Date: Dec 2010 Location: Orange County, CA iTrader: (0)	Irvine BMW #17. __________________
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03-02-2013, 01:01 AM	#71
vasmir eh 129 Rep 331 Posts Drives: 2011 E82 M, 2016 F25 Join Date: Jun 2012 Location: Bay Area, CA iTrader: (0)	I bought my Z at the Open Road dealership in Edison NJ... glad they're not on that list. I did not enjoy my buying experience, and as soon as the $$ was exchanged they felt like they didn't have to deal with me anymore. Surprised the dealership in Monterey Ca isn't on there though... I always enjoy going there. +1 for Honolulu
	Appreciate 0 Quote

03-02-2013, 01:47 AM	#72
808_135i Enlisted Member 20 Rep 30 Posts Drives: '11 E90 Fire Orange 6MT Join Date: Jul 2009 Location: Kaneohe, HI iTrader: (0)	I'm a sales manager at BMW of Honolulu and I can tell you there are a LOT of components that go into winning this award. Like someone else said it depends on your sales vs objectives and operational measures as well as your CSI scores and market share. Not everyone is going to agree with the entire lineup of dealers but everyone should tip their hat to an organization that can claim they are one of the top 10% in the country at what they do. I am proud of our dealership and the effort that 200 or so employees put forward to be named. Good job to the other dealers on this list as well! __________________ 2011 E90 M3 Fire Orange Individual 6MT
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03-02-2013, 02:33 AM	#73
py0413 Major 110 Rep 1,291 Posts Drives: Slow Join Date: Jul 2008 Location: BC iTrader: (2)	Okay now we know the best dealers, what about the worst ones? __________________ Must stop eating..............
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03-02-2013, 05:40 AM	#74
Dave340 Private 38 Rep 64 Posts Drives: 2024 X3 Join Date: Aug 2012 Location: New England iTrader: (0)	The 'Live Free or Die' state has the top two dealerships, wow! Purchased my F30 last year from Tulley BMW and they are awesome.
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03-02-2013, 09:52 AM	#75
mhagley545 Private 4 Rep 55 Posts Drives: 2007 335i Coupe Join Date: Jan 2009 Location: Tega Cay, SC iTrader: (0)	Hendrick BMW! __________________ The Family \|07' 335i Coupe 6MT JB/Coral Red \| 09' ///M5\| \|04' 545i 6MT Sold\| 03' 330i R.I.P.\|99' 323i Sold\|
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03-02-2013, 09:53 AM	#76
Acetech Second Lieutenant 219 Rep 275 Posts Drives: 03 M3. 98 M3. 11 1M Join Date: Oct 2009 Location: NY iTrader: (0)	BMW of Ridgefield rocks
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03-02-2013, 11:35 AM	#79
juice23 Enlisted Member 7 Rep 38 Posts Drives: VW GTI Join Date: Oct 2012 Location: Chicago iTrader: (0)	Perillo????? They blow real bad. Huge scammers.
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03-02-2013, 12:14 PM	#80
LDSM Captain 344 Rep 686 Posts Drives: ... Join Date: Jun 2012 Location: ... iTrader: (0)	It's extremely sad that BMW NA is headquartered in NJ and yet no NJ dealers made the list
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03-02-2013, 04:20 PM	#83
Ashley Schaeffer BMW Banned 91 Rep 833 Posts Drives: E92 M3 Join Date: Dec 2012 Location: Charlotte iTrader: (1)	You guys on the west coast need to get it together haha
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03-02-2013, 04:41 PM	#84
ice7 Captain 371 Rep 915 Posts Drives: ///M's Join Date: Dec 2012 Location: Northern VA iTrader: (4) Garage List 2014 BMW M5 Comp [0.00] 2015 BMW X5M [0.00] 2022 BMW M5 CS [0.00]	Good Job BMW Alexandria. Surprised why BMW of Silver Spring is not on there. They also sell good prices for parts at getbmwparts.
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03-02-2013, 05:37 PM	#85
Michael Schott Colonel 343 Rep 2,118 Posts Drives: 2017 VW GTI Sport Join Date: Dec 2007 Location: Farmington Hills, MI iTrader: (0)	Congrats to Erhard BMW of Farmington Hills, MI. My dealer and my experiences have been top notch.
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03-02-2013, 08:11 PM	#87
LMB335IS Sua Sponte 1299 Rep 2,850 Posts Drives: 2013 LMB 335is Join Date: May 2008 Location: FOB FL iTrader: (21) Garage List 2013 BMW 335is [8.84]	Hell, south florida? How about Fl in general? There's dozens in this state and only one, in Pensacola no less, made it. Thats pretty sad. But then I'm reminded why just about every time I go to lease another vehicle.
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03-03-2013, 12:25 AM	#88
Nikostsoukalas New Member 0 Rep 25 Posts Drives: 2008 335xi coupe Join Date: Feb 2013 Location: New Hampshire iTrader: (0)	Very nice, I purchased my e92 at IRA, great guys over there and it helps a guy from Germany actually walked me through my car haha
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