[drevil2k2]

Thanks!

Might drive the long way home for the next 2 weeks.

[N 5 4]

Originally Posted by S3RI35

It's works greeeat, especially for free! Works this AM and bumpin on my commute. I'm trying to reduce usage on my ATT "unlimited" data for the week that matters most (Thanksgiving travels and music streaming on road-trips!). I started listening to "Holly" to have an early kick-start of December!

Did you have to activate anything, or was it just a direct tune-in?[/QUOTE]
Keep in kind that this is in my RDX, not 335. All I did was push my "XM" button and received the signal. Also, I am an ex-XM customer as well (it could matter?)

[droptop335]

I already have a subscription, just the basic channels, so do I just tune to the additional channels?

[VTECaddict]

Originally Posted by 300e

So, has anyone else had the pleasure of dealing with their customer service?

Pathetic to say the least. I bought my 330i in April used, so I wasn't altogether shocked when my esn# wasn't recognized. So I assumed a simple call and I'd be on my way. Wrong.

My first call, after about ten minues of conversation they ultimately recognized the unit as being installed in a BMW, but then said they couldn't offer me the promo as it was for online radio only. He did of course offer to sell me a monthly membership at $15. NO thanks. Didn't think that was right, but I hung up anyway.

Called back today. Same deal, recognized the unit as BMW, but then said, we can't hook you up on this phone number, you need this number........and she proceeded to give me the number I used to call her. Oh then try online.........did that with no success. Lots of confusion on their end but absolutely no interest in helping. All she could do was keep telling me I needed to call someone else, with the same number I had used to call her.

I really wanted to check the service out, but given the piss-poor customer service I can't see why I'd ever become a paying customer. I should add that from the sound of things, I was speaking to an Indian call center, which again is not encouraging. Too bad.

Tried using their online radio activation and it says invalid ESN for my 06 330i.

[300e]

I tried that as well and got the same response. I've called four times now, and found an email for problem resolution that I sent a scathing email to. I'm done. Kind of ironic, but I think the promotion gave me a realistic vision of what its like to do business with them..........and I'm not interested.

[N 5 4]

Bump! Free Sirius for 2 weeks is back! Should be valid for ex-subscribers, but not sure if new radios (never subscribed) will be switched on!

Started yesterday (30th), no need to activate, just push xm/Sirius button!

[Jewelzfive]

Originally Posted by BA335iS

Bump! Free Sirius for 2 weeks is back! Should be valid for ex-subscribers, but not sure if new radios (never subscribed) will be switched on!

Started yesterday (30th), no need to activate, just push xm/Sirius button!

Wow ok cool that's definately what's up!!!! U know how long they gonna run it?oops 2 weeks didn't pay attention to that : my bad lol

[CarFan]

Originally Posted by 300e

So, has anyone else had the pleasure of dealing with their customer service?

Pathetic to say the least. I bought my 330i in April used, so I wasn't altogether shocked when my esn# wasn't recognized. So I assumed a simple call and I'd be on my way. Wrong.

My first call, after about ten minues of conversation they ultimately recognized the unit as being installed in a BMW, but then said they couldn't offer me the promo as it was for online radio only. He did of course offer to sell me a monthly membership at $15. NO thanks. Didn't think that was right, but I hung up anyway.

Called back today. Same deal, recognized the unit as BMW, but then said, we can't hook you up on this phone number, you need this number........and she proceeded to give me the number I used to call her. Oh then try online.........did that with no success. Lots of confusion on their end but absolutely no interest in helping. All she could do was keep telling me I needed to call someone else, with the same number I had used to call her.

I really wanted to check the service out, but given the piss-poor customer service I can't see why I'd ever become a paying customer. I should add that from the sound of things, I was speaking to an Indian call center, which again is not encouraging. Too bad.

I've got two lifetime subscriptions: One in the Porsche and the other in the Genesis and a year contract in the X5. I love the radio programming, but hate the customer service. I used to have a portable radio for boating and tried to get it turned off and the experience was horrible. Every step was to a person asking me to explain why I didn't want to keep the service.

Great product, lousy customer service.

[Jewelzfive]

Yo I just got 2 months free!!!!! Just got online & put in the esn# they gave
Me that w/o any future subscription offers

[N 5 4]

Originally Posted by Jewelzfive

Yo I just got 2 months free!!!!! Just got online & put in the esn# they gave

Me that w/o any future subscription offers

How and with what link on siriusxm.com?

[gmblack3]

Originally Posted by BA335iS

How and with what link on siriusxm.com?

https://care.siriusxm.com/preownedve...al_view.action

I just tried it on my 11 335is with the vin and it did not work.

How do we get the radio ID? I have NAV.