|
|
|
|
|
|
BMW Garage | BMW Meets | Register | Today's Posts | Search |
|
BMW 3-Series (E90 E92) Forum
>
Jlevi shipping....
|
|
10-27-2007, 08:23 PM | #1 |
Captain
20
Rep 650
Posts |
Jlevi shipping....
After customs has delayed my order .......still......Jlevi stepped up and gave me a gift voucher for the shipping. I originally paid for faster shipping. Thanks Jlevi.
__________________
"it remains the benchmark by which all competitors, including Lexus, must be measured."
Last edited by scandluz22; 10-30-2007 at 01:48 PM.. |
10-27-2007, 09:12 PM | #2 |
361
Rep 5,859
Posts
Drives: Vorsteiner E60 M5
Join Date: Mar 2006
Location: 1460 White Oaks Rd. Suite F. Campbell, CA 95008
|
James
Unfortunately there is nothing we can do - as we are waiting on customs to clear your HIDs. If you would like to cancel the order, we will be happy to refund you 100% Also, I encourage you to check up on our track record... normally, when there are no constraints outside our control, we ship all items in an extremely timely manner - usually within a few hours. Posting on the forum was probably the least efficient way of handling this. Perhaps you did call our toll free number, perhaps you didn't, but either way... that would have been the best way to get information. Please contact us to cancel your order. Thanks JL |
Appreciate
0
|
10-27-2007, 10:13 PM | #3 | |
Captain
20
Rep 650
Posts |
Quote:
__________________
"it remains the benchmark by which all competitors, including Lexus, must be measured."
|
|
Appreciate
0
|
10-27-2007, 10:29 PM | #4 |
Major General
550
Rep 6,563
Posts |
since it is not a 2 day shipping, just refund the guy the difference for 2 days vs regular shipping instead of cancelling the whole order.
GL yo both...
__________________
under construction! |
Appreciate
0
|
10-27-2007, 10:30 PM | #5 |
Captain
20
Rep 650
Posts |
Exactly.....thank you.
__________________
"it remains the benchmark by which all competitors, including Lexus, must be measured."
|
Appreciate
0
|
10-27-2007, 10:36 PM | #6 |
361
Rep 5,859
Posts
Drives: Vorsteiner E60 M5
Join Date: Mar 2006
Location: 1460 White Oaks Rd. Suite F. Campbell, CA 95008
|
Consider it done. Please take the time to edit your original post so that this doesn't leave a black mark on our name.
Lynn emailed you back (that's the only way I knew which order yours was, James), but I guess it got caught in your spam filter. Customs are involved b/c we are waiting for our next shipment from overseas. Thank you JL |
Appreciate
0
|
10-27-2007, 10:40 PM | #7 | |
Captain
20
Rep 650
Posts |
Quote:
__________________
"it remains the benchmark by which all competitors, including Lexus, must be measured."
|
|
Appreciate
0
|
10-28-2007, 02:42 AM | #8 | |
361
Rep 5,859
Posts
Drives: Vorsteiner E60 M5
Join Date: Mar 2006
Location: 1460 White Oaks Rd. Suite F. Campbell, CA 95008
|
Quote:
This has 3 benefits: -We can give you the FULL amount, instead of the difference -It's easier for our accounting dept. -It gives us a chance to show you how good our customer service really is, when you order with us again Please advise if this is ok. If not, I will process the CC refund next week. Thank you JL |
|
Appreciate
0
|
10-28-2007, 10:30 AM | #9 | |
Captain
20
Rep 650
Posts |
Quote:
Jim
__________________
"it remains the benchmark by which all competitors, including Lexus, must be measured."
|
|
Appreciate
0
|
10-28-2007, 11:21 AM | #10 |
Samtaro!
124
Rep 2,601
Posts |
Did the jlevi website indicate that the product was not in stock? I always check to make sure anything I order is "in stock" so I can get a good idea of when I should receive the product.
If the website does not indicate "in stock" or "backordered" or "will ship within xx days" I either don't order it, or will contact the vendor to get a better idea. Usually its a hassle to contact the vendor and wait for reply, adding to the delay, so I end up not ordering if item is not "in stock."
__________________
|
Appreciate
0
|
10-28-2007, 11:24 AM | #11 | |
Captain
20
Rep 650
Posts |
Quote:
__________________
"it remains the benchmark by which all competitors, including Lexus, must be measured."
|
|
Appreciate
0
|
10-30-2007, 01:48 PM | #14 |
Captain
20
Rep 650
Posts |
edited
__________________
"it remains the benchmark by which all competitors, including Lexus, must be measured."
|
Appreciate
0
|
10-30-2007, 03:24 PM | #16 |
General
539
Rep 18,123
Posts |
Resolutions are great!
__________________
Current: 2010 Alpine White 335D LCI l 19" BBS LMs l KW V2 Coilovers l BMW Performance Grilles l MSport Front/Rear l Karbonwerke Trunk l F1 Pinnacle Tint 35% Former: E92 Space Grey 335i Latest pics |
Appreciate
0
|
10-30-2007, 05:52 PM | #18 |
Captain
20
Rep 650
Posts |
__________________
"it remains the benchmark by which all competitors, including Lexus, must be measured."
|
Appreciate
0
|
Bookmarks |
|
|