[colt9987]

I have used search and have tried every resolution I have been able to find. I have a macbook with parallels and windows 7 32 bit installed. I have the Vishnu recommended cords and have tried the drivers off the disk that was included along with many different downloaded drivers. When I try and connect it does not give the "unable to connect to COM" that is does if you try the COMs that the procede is not connected to. When I do click to go online on the correct COM (which I have checked and tried switching COMs etc. etc) nothing happens. There are no errors and the bottom status bar just stays on offline. There is no % connected or trying to go online or anything. I have not tried using the virtual XP because it seems that this is a resolution for keeping the procede connected without dropping rather than when the procede will not connect at all. Could it be an issue with procede? Could someone send me any other drivers I should try? Should I try the virtual xp? Does anyone have the link for what you need to download if you have the 32 bit as I have read that the free download is only for 64 bit. Thanks!!!!

[OpenFlash]

Give us a call when you have a chance and we can go over the driver installation/port setup over the phone. It's going to be easier than trying to do it over the forum

[Dmacc]

I had the same problem but found the easiest fix! When in parallels and the cord is plugged in, go to the top menu bar and go to connections I think it is, then USB, then it should be the bottom one called usb serial controller, just click that and boom, it'll now connect. It took me 3 hours of searching on the Internet, still never found anything on it, then I randomly found that pull down menu and it fixed everything

[colt9987]

Hey Shiv,

I did call in and the person that answered told me he thought it was probably a driver issue and I would need to find the correct drivers first since my procede wouldnt even connect to my computer.

Originally Posted by shiv@vishnu

Give us a call when you have a chance and we can go over the driver installation/port setup over the phone. It's going to be easier than trying to do it over the forum

[colt9987]

Bad ace! I will try this and see if it works.

Originally Posted by Dmacc

I had the same problem but found the easiest fix! When in parallels and the cord is plugged in, go to the top menu bar and go to connections I think it is, then USB, then it should be the bottom one called usb serial controller, just click that and boom, it'll now connect. It took me 3 hours of searching on the Internet, still never found anything on it, then I randomly found that pull down menu and it fixed everything

[Dmacc]

Originally Posted by colt9987

Bad ace! I will try this and see if it works.

awesome, let me know if that solved the problem.

[colt9987]

Originally Posted by Dmacc

awesome, let me know if that solved the problem.

Hey man this did not work unless I did not find the correct drop down you were speaking of. I found a drop down that showed the USB connections and it let me check or uncheck the FTDI cord but it was already checked.

[colt9987]

I am very confused why it seems that the Procede recognizes that the cord is plugged in but it just stays in "offline" mode.

[Dmacc]

That's strange, and you've already set up your comms before you attempted to connect?

[colt9987]

Originally Posted by Dmacc

That's strange, and you've already set up your comms before you attempted to connect?

Comms all set. I have tried anything and everything I can think of and have done plenty of research. The only think I havnt tried it the windows xp virtual pc or whatever it is. The reason I have not tried that is because it seems that is for people that are dropping connection..I simply cannot connect at all.

[Bme30]

Originally Posted by colt9987

Comms all set. I have tried anything and everything I can think of and have done plenty of research. The only think I havnt tried it the windows xp virtual pc or whatever it is. The reason I have not tried that is because it seems that is for people that are dropping connection..I simply cannot connect at all.

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