Side bolster leather

Jgcdude1 · 02-01-2013, 11:16 PM

Hey guys,

Got a 2011 E93 335 with Dakota brown leather and only 18k on the clock. I custom ordered it and has been in my possession the entire time.

I have started to see fading on the leather left side bolster. I told my SA, but he stated that BMW rarely replaces leather as they see it as "wear and tear". He made a note on the computer but said its just for paper trail. My best bet was to contact BMW NA customer service.

I know some of you out there have had leather pieces replaced under warranty at certain dealers. Could you all provide some recommendations? Either dealers that will play ball or SA's?

Btw I went to Crevier, which is where I purchased the vehicle from.

Thanks in advance!

Jgcdude1 · 02-02-2013, 11:46 AM

Bump...

Jgcdude1 · 02-06-2013, 11:28 AM

Any thoughts or tips?

aandrew335 · 02-07-2013, 10:02 AM

I don't see how this would ever be replaced under warranty. is wear and tear for sure. From you getting in and out the car it has worn. It is not a defective piece. Good luck, but i wouldn't hang my hat on it getting replaced. I just don't see how that'll be possible. But if you do have luck let us all know how you did it.

Hybrid For Life · 02-07-2013, 01:43 PM

yeah unfortunately I see this a wear item, let us know if you do get this fixed though

WesleyC · 02-07-2013, 09:52 PM

Do you have any pics?

My car has 30k miles and the side bolsters are in very good shape. When I get in the car, I make sure to land right in the middle of the seat without rubbing against the side bolster. It's actually a huge pet peeve of mine when people squish the side bolster when they get into my car.

Besides that, I make sure to regularly clean and condition my seats. That keeps the leather soft and prevents cracks.

02-01-2013, 11:16 PM	#1
Jgcdude1 the bees knees! 8 Rep 292 Posts Drives: 335i E93 Join Date: Nov 2009 Location: Austin iTrader: (1) Garage List 2003 E46 325Ci [0.00] 2008 E92 328i [0.00] 2011 E93 335i [0.00]	Side bolster leather Hey guys, Got a 2011 E93 335 with Dakota brown leather and only 18k on the clock. I custom ordered it and has been in my possession the entire time. I have started to see fading on the leather left side bolster. I told my SA, but he stated that BMW rarely replaces leather as they see it as "wear and tear". He made a note on the computer but said its just for paper trail. My best bet was to contact BMW NA customer service. I know some of you out there have had leather pieces replaced under warranty at certain dealers. Could you all provide some recommendations? Either dealers that will play ball or SA's? Btw I went to Crevier, which is where I purchased the vehicle from. Thanks in advance! __________________ 335i E93 Le Mans Blue/BMW Performance Shifter 328i E92 Space Gray/BMW Performance Shifter/M-tech Lip/LED Halos 325Ci E46 Titanium Silver
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02-02-2013, 11:46 AM	#2
Jgcdude1 the bees knees! 8 Rep 292 Posts Drives: 335i E93 Join Date: Nov 2009 Location: Austin iTrader: (1) Garage List 2003 E46 325Ci [0.00] 2008 E92 328i [0.00] 2011 E93 335i [0.00]	Bump... __________________ 335i E93 Le Mans Blue/BMW Performance Shifter 328i E92 Space Gray/BMW Performance Shifter/M-tech Lip/LED Halos 325Ci E46 Titanium Silver
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02-06-2013, 11:28 AM	#3
Jgcdude1 the bees knees! 8 Rep 292 Posts Drives: 335i E93 Join Date: Nov 2009 Location: Austin iTrader: (1) Garage List 2003 E46 325Ci [0.00] 2008 E92 328i [0.00] 2011 E93 335i [0.00]	Any thoughts or tips? __________________ 335i E93 Le Mans Blue/BMW Performance Shifter 328i E92 Space Gray/BMW Performance Shifter/M-tech Lip/LED Halos 325Ci E46 Titanium Silver
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02-07-2013, 10:02 AM	#4
aandrew335 Lieutenant 25 Rep 473 Posts Drives: e92 335i Join Date: Sep 2010 Location: 818 iTrader: (2)	I don't see how this would ever be replaced under warranty. is wear and tear for sure. From you getting in and out the car it has worn. It is not a defective piece. Good luck, but i wouldn't hang my hat on it getting replaced. I just don't see how that'll be possible. But if you do have luck let us all know how you did it. __________________
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02-07-2013, 01:43 PM	#5
Hybrid For Life Banned 78 Rep 2,110 Posts Drives: Out of Spec Join Date: Nov 2011 Location: Santa Barbara, CA iTrader: (4)	yeah unfortunately I see this a wear item, let us know if you do get this fixed though
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02-07-2013, 09:52 PM	#6
WesleyC Colonel 54 Rep 2,907 Posts Drives: BMW Join Date: Dec 2008 iTrader: (20)	Do you have any pics? My car has 30k miles and the side bolsters are in very good shape. When I get in the car, I make sure to land right in the middle of the seat without rubbing against the side bolster. It's actually a huge pet peeve of mine when people squish the side bolster when they get into my car. Besides that, I make sure to regularly clean and condition my seats. That keeps the leather soft and prevents cracks.
	Appreciate 0 Quote