E90Post
 


The Tire Rack
 
BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > AUDIO/VIDEO + BLUETOOTH + Electronics/Alarm/Software > Dension Gateway 500 trouble after service



Reply
 
Thread Tools Search this Thread
      01-07-2013, 02:45 PM   #1
Atlas12v
Private First Class
Atlas12v's Avatar
United Kingdom
28
Rep
127
Posts

Drives: F80 BMW M3 CP
Join Date: Jan 2012
Location: Kent, UK

iTrader: (0)

Dension Gateway 500 trouble after service

I have a Dension GW500 fitted to my 2006 E90 with Prof I-Drive.

I fitted it using the CDC prep wires and had it coded to the car by a specialist using Autologic.

I needed to get the car serviced and followed the instructions to switch the GW to "hide" it so any diagnostics did not find it.

Once switched I could not be found through I-Drive as I expected.

I got the car back and switched the GW back to "show" mode.

Now when I select the GW through I-Drive it shows no Ipod, No USB and No something else (I forget)
This is despite having a fully charged Ipod connected.

Any ideas????

I really don't want to have to pay to have the GW coded to the car again.

All help appreciated!
Appreciate 0
      01-07-2013, 04:58 PM   #2
ctuna
Lieutenant General
1911
Rep
13,103
Posts

Drives: 325xi 06 wagon MT
Join Date: Jan 2010
Location: Santa Cruz, Ca

iTrader: (0)

They overwrote you old sofware returned to stock.

They overwrote you old software returned it to stock.
Probably is not coded for cdc and maybe kmp with ipod option anymore.

What service was done and why.
Who did it.
If its out of warranty why would you go to
a dealer or did you.
Appreciate 0
      01-08-2013, 02:35 AM   #3
Atlas12v
Private First Class
Atlas12v's Avatar
United Kingdom
28
Rep
127
Posts

Drives: F80 BMW M3 CP
Join Date: Jan 2012
Location: Kent, UK

iTrader: (0)

Quote:
Originally Posted by ctuna
They overwrote you old software returned it to stock.
Probably is not coded for cdc and maybe kmp with ipod option anymore.

What service was done and why.
Who did it.
If its out of warranty why would you go to
a dealer or did you.
Hi ctuna, thanks for the quick reply.

Standard 3rd oil service carried out frustratingly by the same Indy who coded it originally.

So despite the GW being switched to service mode it's still been lost?

Why would it show on the I-Drive if its been lost?
Appreciate 0
      01-08-2013, 07:01 AM   #4
Technic
Lieutenant General
Technic's Avatar
2283
Rep
12,999
Posts

Drives: 2021 i3S, 2024 i4 M50
Join Date: Apr 2005
Location: Florida

iTrader: (18)

Quote:
Originally Posted by Atlas12v View Post
Hi ctuna, thanks for the quick reply.

Standard 3rd oil service carried out frustratingly by the same Indy who coded it originally.

So despite the GW being switched to service mode it's still been lost?

Why would it show on the I-Drive if its been lost?
There is no CDC enabled in your car anymore. You need to code the CDC enable back.
Appreciate 0
      01-08-2013, 07:18 AM   #5
GenePoole
Lieutenant
46
Rep
541
Posts

Drives: 2012 F30 328i
Join Date: Apr 2010
Location: Brighton, IL

iTrader: (0)

Seems odd that that would happen on just an oil reset. You can do that on the stalk without any special equipment. Also, from what I understand of Autologic, all coding/programming is done by sending a request off site to Autologic Inc. for analysis and they send a profile back that the service center applies via the Autologic machine.
Appreciate 0
      01-08-2013, 10:33 AM   #6
ctuna
Lieutenant General
1911
Rep
13,103
Posts

Drives: 325xi 06 wagon MT
Join Date: Jan 2010
Location: Santa Cruz, Ca

iTrader: (0)

Why would they touch the software for a oil change?

Why would they touch the software for a oil change?
I wouldn't think it would be necessary to change the thing to invisible mode
for an Indy that knows you had it installed. You should have some leverage
to get it fixed for free it that's the case anyway.
If they put a computer on it you better ask what happened.

Last edited by ctuna; 01-08-2013 at 10:52 AM..
Appreciate 0
      01-08-2013, 11:50 AM   #7
terminator2k2
First Lieutenant
17
Rep
320
Posts

Drives: 2006 e90
Join Date: Jun 2012
Location: uk

iTrader: (1)

hi there, try removing the power from it and replugging it....

i have the avr with the dension 500 and i get this every now and then.....

does the dension show up on cd5?

is it just not showing anything plugged into it?

ive found using usb to an excellent part of the product....
Appreciate 0
      01-09-2013, 10:52 AM   #8
Atlas12v
Private First Class
Atlas12v's Avatar
United Kingdom
28
Rep
127
Posts

Drives: F80 BMW M3 CP
Join Date: Jan 2012
Location: Kent, UK

iTrader: (0)

Quote:
Originally Posted by terminator2k2
hi there, try removing the power from it and replugging it....

i have the avr with the dension 500 and i get this every now and then.....

does the dension show up on cd5?

is it just not showing anything plugged into it?

ive found using usb to an excellent part of the product....
It's showing yes an yes it just states that there no device or USB attached.
Appreciate 0
      01-09-2013, 11:23 AM   #9
terminator2k2
First Lieutenant
17
Rep
320
Posts

Drives: 2006 e90
Join Date: Jun 2012
Location: uk

iTrader: (1)

have you tried resetting it?

by the bypass switch is a reset switch....use a cocktail stick to push in there to reset the gatewa500 if you havent already done so.....
Appreciate 0
      01-10-2013, 02:24 PM   #10
Atlas12v
Private First Class
Atlas12v's Avatar
United Kingdom
28
Rep
127
Posts

Drives: F80 BMW M3 CP
Join Date: Jan 2012
Location: Kent, UK

iTrader: (0)

Yes tried resetting it too.

Very frustrating, looks like its back to the Indy for a recode.
Appreciate 0
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 03:01 AM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST