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** Not Fkn Happy**
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03-31-2015, 10:09 PM | #1 |
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** Not Fkn Happy**
Ok guys so I won't name names just yet but story goes ordered a bm's drop in filter for my e92 from a aus seller/shop. Paid and ordered on the 20/3 after numerous follow up finally delivered today 1/4 and what I recieved was a k&n drop in filter .... Now I know same shit etx pretty much but still I did t get what I ordered ...... Yeah it may have been a small order to them
But hey I was testing the waters for a larger order in the near future . I sent them a email to see how they wanna handle this etc as I don't have time to stuff around sending shit back but yeah . I guess the point of this post is to rant and pending on the response I'll be naming the business so no one else gets bent over. |
03-31-2015, 10:31 PM | #5 |
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not again...
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03-31-2015, 10:36 PM | #6 |
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LOL ... I mean at the end of the day the products same shit but it's the business ethics really .... Gives the option let me know you don't have stock and let me decide if I want to proceed or not . How can this mob deal with high end cars Etc but miss small basic principles . Ok yes I didn't drop a few k and it was a $100 order but like I said I wold have spent ten folds
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03-31-2015, 11:53 PM | #8 |
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So you got a more expensive item than what you actually ordered? I'd be cheering!
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04-01-2015, 12:27 AM | #10 |
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04-01-2015, 01:24 AM | #13 |
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Lol
Fck i hate when that happens.. Just recently i bought a cp and bov from a supplier on here too. It broke while installing and im waiting on a reply still.... |
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04-01-2015, 01:54 AM | #14 |
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I think the point bottle is making is it doesn't hurt to manage customers expectations which all boils down to communication. If he was expecting one product but got another even it was worth more or better quality or whatver letting him know means he would not be surprised and wouldn't be bitching like an M3 owner spanked by a 320d
Last edited by Socket; 04-01-2015 at 06:56 AM.. |
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04-01-2015, 02:09 AM | #15 | |
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Quote:
Strangely enough BMS sell K&N filters, and I don't understand why they aren't rebranded but I don't believe the vendor has done anything wrong when the BMS filter is blatantly advertised as being a K&N product |
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04-01-2015, 02:20 AM | #16 |
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I came across a Melbourne parts supplier recently, that had rip off K&N filters over the counter. Scary part was that you could not tell the difference boxed in K&N boxes and all. Makes me really wonder if you get what you're paying for a lot of the time.
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04-01-2015, 03:46 AM | #17 |
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It's def not about product more so just basic business ethics ..... Don't complain about bad business and Ppl ordering from overseas or online when I tried to support local / australia but hey I'm not gonna buy a cobb and receive jb4 yeah same same in the end
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04-01-2015, 03:49 AM | #18 | |
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Quote:
I don't believe BMS actually have their logos on the filters they sell? |
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04-01-2015, 04:06 AM | #19 |
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Sooooo bms is k&n but they advertise bms but it's actually just k&n??? Right ...... Ummmm yeah the issue just may be false advertising you reckon? .... So the bms dci cone filters also k&n ??? But just actually stamp burger Motorsport on the front ??? I'll contact bms now
Last edited by Flex68; 04-01-2015 at 04:13 AM.. |
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04-01-2015, 04:33 AM | #20 |
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04-01-2015, 07:53 AM | #21 |
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So basically, OP you need to apologise for bitching about the local supplier and now bitch about BMS not having clarity in their product description and marketing.
Does this mean you will never buy any BMS products from now on?? |
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