Google Map not working?

commie · 04-25-2011, 05:24 PM

Anyone else experience problems with senting google map to their BMW Assist?

Its been working great until I went to get my software updated...

Tried calling BMW Assist, and they reset my account/email address that is linked to the account..still doesn't work..

this was just about the only feature I use from the BMW Assist.

Bimmer Al · 04-25-2011, 07:48 PM

Wow there is a shocker.....have you tried Bing Maps?

goldn · 04-25-2011, 08:25 PM

the system can only hold 10 messages at a time, unless you save them etc.

mine has also stopped working.

i wonder if we can get a discount on the annual fee...?

i'm waiting until i can get to a dealer to hopefully have them diagnose the problem.

all other iDrive functions work perfectly.

goldn · 04-25-2011, 08:26 PM

oh... make sure you are using maps.google.com not maps.google.ca

Auto Pilot · 04-25-2011, 10:52 PM

Quote:

Originally Posted by goldn

oh... make sure you are using maps.google.com not maps.google.ca

I just used it last week and it worked just fine. I had a problem at first but that was due to using Google Maps Canada.

taYab · 04-26-2011, 03:10 AM

Quote:

Originally Posted by Bimmer Al

Wow there is a shocker.....have you tried Bing Maps?

He has no idea what we are talking about. lol
There is something called BMW Assist.

commie · 04-26-2011, 06:51 PM

Quote:

Originally Posted by goldn

oh... make sure you are using maps.google.com not maps.google.ca

Hmm..good point..

I've been using google.ca for the maps....

I'll give google.com a try and see if that solves the mystery...

Also are you guys using all uppercase for the user account?

goldn · 04-26-2011, 07:02 PM

not uppercase here...
i'll give it a shot.

dpw198 · 04-26-2011, 07:36 PM

Works fine here.

teamadobo · 04-26-2011, 08:26 PM

Stopped working for me as soon as I changed my email address. I called BMW Assist and advised me to go to Service Center.

However I have not tried the BMW Assist option on my car and have the agent send me the map to my IDrive.

goldn · 04-26-2011, 08:33 PM

the concierge isn't able to send maps to my car...

teamadobo · 04-27-2011, 07:30 AM

Called concierge and they are able to send maps to my vehicle. Only thing that doesnt work is google maps.

I remember reading a thread sometime ago that had a contact for someone in BMW Center who can fix this issue. I cant find that thread

CHCCubs · 04-27-2011, 12:06 PM

Quote:

Originally Posted by teamadobo

Called concierge and they are able to send maps to my vehicle. Only thing that doesnt work is google maps.

I remember reading a thread sometime ago that had a contact for someone in BMW Center who can fix this issue. I cant find that thread

Not sure if the same rep is still there, but I was able to resolve my issue when I called last year.

http://www.e90post.com/forums/showth...=427266&page=3

Quote:

Originally Posted by 2kaccordocoupe
...Call BMW Canada @ 1-800-567-2691. Ask the rep who picks up your call to transfer you to Ben.

Tell Ben that you are having the same my info issue as Harjit.

Ben will take care of you, he will send your info to a tech specialist who will get up you up and running...

teamadobo · 05-06-2011, 04:00 PM

^^^ Thanks

Spoke to Ben and he said something on their system is still not updating properly. For some reason on their end it still shows my old email address and with BMW Assist it shows the new one.

They still working on that glitch, apparently happens to everyone who changes their email address. Not sure why they cant change on their end.

04-25-2011, 05:24 PM	#1
commie Second Lieutenant 22 Rep 206 Posts Drives: 335i Join Date: Jun 2008 Location: Toronto iTrader: (0)	Google Map not working? Anyone else experience problems with senting google map to their BMW Assist? Its been working great until I went to get my software updated... Tried calling BMW Assist, and they reset my account/email address that is linked to the account..still doesn't work.. this was just about the only feature I use from the BMW Assist.
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04-25-2011, 07:48 PM	#2
Bimmer Al Lieutenant 24 Rep 597 Posts Drives: 2010 335xi Coupe MSport, 6MT Join Date: Aug 2007 Location: Ontario, Canada iTrader: (0)	Wow there is a shocker.....have you tried Bing Maps? __________________ *2010 335i xDrive Coupe, Titanium Silver, MSport 6MT* 2006 325i Sparkling Graphite Sport Package 6MT Retired 1999 323i Titanium Silver, Sport Package, 5MT Retired
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04-25-2011, 08:25 PM	#3
goldn Captain 30 Rep 727 Posts Drives: 2010 E91 328i xDrive 6MT Join Date: Nov 2008 Location: Collingwood, Ontario, Canada iTrader: (0)	the system can only hold 10 messages at a time, unless you save them etc. mine has also stopped working. i wonder if we can get a discount on the annual fee...? i'm waiting until i can get to a dealer to hopefully have them diagnose the problem. all other iDrive functions work perfectly.
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04-25-2011, 08:26 PM	#4
goldn Captain 30 Rep 727 Posts Drives: 2010 E91 328i xDrive 6MT Join Date: Nov 2008 Location: Collingwood, Ontario, Canada iTrader: (0)	oh... make sure you are using maps.google.com not maps.google.ca
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04-26-2011, 07:02 PM	#8
goldn Captain 30 Rep 727 Posts Drives: 2010 E91 328i xDrive 6MT Join Date: Nov 2008 Location: Collingwood, Ontario, Canada iTrader: (0)	not uppercase here... i'll give it a shot.
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04-26-2011, 07:36 PM	#9
dpw198 Private First Class 4 Rep 105 Posts Drives: 2011 335i xDrive Join Date: Mar 2011 Location: Toronto iTrader: (0)	Works fine here. __________________ 2011 335i xDrive Sedan, M-sport pkg, LeMans Blue, Black leather, Auto w/paddle shifters, PDC, Individual Sound system, Convenience Access, Alarm Traded in: 2002 BMW 325i Sedan 2010 Audi Q5 Premium 2014 Porsche Boxter S
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04-26-2011, 08:26 PM	#10
teamadobo Captain 43 Rep 608 Posts Drives: 328i Xdrive Join Date: Nov 2009 Location: Ontario Canada iTrader: (3)	Stopped working for me as soon as I changed my email address. I called BMW Assist and advised me to go to Service Center. However I have not tried the BMW Assist option on my car and have the agent send me the map to my IDrive.
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04-26-2011, 08:33 PM	#11
goldn Captain 30 Rep 727 Posts Drives: 2010 E91 328i xDrive 6MT Join Date: Nov 2008 Location: Collingwood, Ontario, Canada iTrader: (0)	the concierge isn't able to send maps to my car...
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04-27-2011, 07:30 AM	#12
teamadobo Captain 43 Rep 608 Posts Drives: 328i Xdrive Join Date: Nov 2009 Location: Ontario Canada iTrader: (3)	Called concierge and they are able to send maps to my vehicle. Only thing that doesnt work is google maps. I remember reading a thread sometime ago that had a contact for someone in BMW Center who can fix this issue. I cant find that thread
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05-06-2011, 04:00 PM	#14
teamadobo Captain 43 Rep 608 Posts Drives: 328i Xdrive Join Date: Nov 2009 Location: Ontario Canada iTrader: (3)	^^^ Thanks Spoke to Ben and he said something on their system is still not updating properly. For some reason on their end it still shows my old email address and with BMW Assist it shows the new one. They still working on that glitch, apparently happens to everyone who changes their email address. Not sure why they cant change on their end.
	Appreciate 0 Quote