Beware Tischer BMW shipped INCORRECT and DAMAGED PARTS

SG_E92 · 01-16-2010, 03:49 PM

1

gr1mmj0w · 01-16-2010, 03:54 PM

Couldn't wait till Monday?

You know some places, they don't make people work on weekends. No need to smear their name just yet.

323d · 01-16-2010, 03:55 PM

Im sure this kind of things will happen, I think you should just wait (since it is the weekends) and then wait for the reply from tischer before ranting.

I believe they will sort things out without much issue

tomob63 · 01-16-2010, 03:56 PM

Give them the opportunity to work with you. I'm sure they will make it right

lopealle · 01-16-2010, 03:57 PM

i think is was a simple mistake. no need to smear the name just yet. im sure they are gonna be willing to work with you. just wait until monday.

SE3P_to_E90 · 01-16-2010, 04:03 PM

I ordered the e90 Performance intake from them... One of the main air box pieces came damaged. When I spoke with Evan and Jason about the situation, they did the right thing right away and gave me a new piece... They really do work hard to keep all of us happy.

I think you should just wait until Monday to speak with them. They really strive toward the highest degree of professionalism, and I will be doing business with them for as long as I have a BMW.

SG_E92 · 01-16-2010, 04:06 PM

I called they were open talked to a few folks, they just said no one could help me with it till monday.

Quote:

Originally Posted by gr1mmj0w

Couldn't wait till Monday?

You know some places, they don't make people work on weekends. No need to smear their name just yet.

SG_E92 · 01-16-2010, 04:07 PM

Good to know I hope they do the same for me.

Quote:

Originally Posted by SE3P_to_E90

I ordered the e90 Performance intake from them... One of the main air box pieces came damaged. When I spoke with Evan and Jason about the situation, they did the right thing right away and gave me a new piece... They really do work hard to keep all of us happy.

I think you should just wait until Monday to speak with them. They really strive toward the highest degree of professionalism, and I will be doing business with them for as long as I have a BMW.

dtm@heart · 01-16-2010, 04:31 PM

Tischer is quality product and service assured. This is not on purpose, stuff happens, let them fix it. It will be ok, just wait til monday, they can't ship anything until then anyways.

I335 · 01-16-2010, 05:08 PM

No need to make a "beware" post about Tischer. Simple mistake and I'm sure they'll straighten it out as soon as they're able. Jason & Evan - it just doesn't get much better than these guys - they'll take care of you. Relax and enjoy the rest of the weekend.

Kev · 01-16-2010, 05:37 PM

For god sakes, it's Saturday today and a lot of the parts department are closed anyways. This is real life and blunders do happen. Don't tell me that you have never made a mistake and thought that people did not give you enough time to correct it before they start moaning and groaning. You're doing the exact same thing now that you think you're the "victim"...... Just chill and they'll fix your problem after the long weekend.

FLA 335 · 01-16-2010, 06:34 PM

TISCHER is AWESOME... give them time to correct the mistake... (business days...) and then post after a week if they dont make an attempt... i agree with previous posters...!!!

spdy330 · 01-17-2010, 12:26 AM

I have purchased from Evan and Jason and they have great service!

///Wald · 01-17-2010, 12:31 AM

I'm almost certain they will take care of you. FYI, they may have left early on Friday and do not open on the weekends. You will hear from them on Tuesday since Monday is a holiday.

I just placed an order for a CCC(sad to say a costly part) and Jason was very helpful!

Hedges · 01-17-2010, 12:37 AM

Get in contact with them! They should fix it up right away!

HsiangHsu · 01-17-2010, 12:47 AM

i'm sure they will help you... dont worry about it.. just pretend that you havent recieved it yet...

freeflydive · 01-17-2010, 01:33 AM

I actually like the glacier silver! :-) It reminds me of my old 330i w/ the ZHP package...sigh. Good luck w/ the install, Tischer will do the right thing and fix the problem. I know it's frustrating when your excited about playing with your car, but be patient.

Cheers,
Majdi

Bulldog 6 · 01-17-2010, 01:46 AM

I gotta say this is premature.

KkSc · 01-17-2010, 01:57 AM

can't you just wait till monday?

Craig@SupremePower · 01-17-2010, 02:02 AM

I can understand your frustration but it's saturday and the guys in parts are out of the office till monday/tuesday but that being said just do a quick search and you'll find Tischer is known to have excellent customer service but like anything else in the world problems occasionally arise between where Evan/Jason take your order and where the orders get filled... shoot the guys an email and i'm sure they'll straighten everything out as soon as they get back in the office monday/tues morning! (holiday weekend)

wrickem · 01-17-2010, 08:47 AM

Quote:

Originally Posted by Bulldog 6

I gotta say this is premature.

that ^

MuchMoore · 01-17-2010, 09:32 AM

Quote:

Originally Posted by wrickem

that ^

This.

01-16-2010, 03:49 PM	#1
SG_E92 First Lieutenant 29 Rep 383 Posts Drives: 2007 328i SG Join Date: Nov 2009 Location: Chicago iTrader: (3)	1 Last edited by SG_E92; 11-17-2011 at 11:44 AM..
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01-16-2010, 03:54 PM	#2
gr1mmj0w Private First Class 7 Rep 140 Posts Drives: '06 E90 Join Date: Sep 2009 Location: West LA, Cali iTrader: (5)	Couldn't wait till Monday? You know some places, they don't make people work on weekends. No need to smear their name just yet.
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01-16-2010, 03:55 PM	#3
323d Major 52 Rep 1,436 Posts Drives: 335i E90 Join Date: Jan 2008 Location: YVR iTrader: (4)	Im sure this kind of things will happen, I think you should just wait (since it is the weekends) and then wait for the reply from tischer before ranting. I believe they will sort things out without much issue __________________ ZSP susp//18's 550i reps//blacklines/aftermarket grill//
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01-16-2010, 03:56 PM	#4
tomob63 Captain 31 Rep 708 Posts Drives: 2015 335i Join Date: Mar 2009 Location: Illinois iTrader: (14)	Give them the opportunity to work with you. I'm sure they will make it right
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01-16-2010, 03:57 PM	#5
lopealle Resident Black Guy 251 Rep 2,302 Posts Drives: Lion Join Date: May 2009 Location: Federal Way, WA iTrader: (2) Garage List 2006 M5 [10.00]	i think is was a simple mistake. no need to smear the name just yet. im sure they are gonna be willing to work with you. just wait until monday.
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01-16-2010, 04:03 PM	#6
SE3P_to_E90 Banned 226 Rep 3,031 Posts Drives: E90 Msport + E83 Msport Join Date: Jun 2006 Location: MD iTrader: (29)	I ordered the e90 Performance intake from them... One of the main air box pieces came damaged. When I spoke with Evan and Jason about the situation, they did the right thing right away and gave me a new piece... They really do work hard to keep all of us happy. I think you should just wait until Monday to speak with them. They really strive toward the highest degree of professionalism, and I will be doing business with them for as long as I have a BMW.
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01-16-2010, 04:31 PM	#9
dtm@heart Captain 59 Rep 629 Posts Drives: TiAg E90 Msport Join Date: Apr 2008 Location: Honolulu, HI iTrader: (8)	Tischer is quality product and service assured. This is not on purpose, stuff happens, let them fix it. It will be ok, just wait til monday, they can't ship anything until then anyways.
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01-16-2010, 05:08 PM	#10
I335 Brigadier General 123 Rep 4,249 Posts Drives: '08 335i Coupe Join Date: Jan 2008 Location: New England iTrader: (11)	No need to make a "beware" post about Tischer. Simple mistake and I'm sure they'll straighten it out as soon as they're able. Jason & Evan - it just doesn't get much better than these guys - they'll take care of you. Relax and enjoy the rest of the weekend.
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01-16-2010, 05:37 PM	#11
Kev Critical Care Anesthesiologist 481 Rep 8,828 Posts Drives: SMB F83 Join Date: Aug 2006 Location: Seattle, WA iTrader: (24) Garage List 2009 Porsche 911 Ca ... [9.50]	For god sakes, it's Saturday today and a lot of the parts department are closed anyways. This is real life and blunders do happen. Don't tell me that you have never made a mistake and thought that people did not give you enough time to correct it before they start moaning and groaning. You're doing the exact same thing now that you think you're the "victim"...... Just chill and they'll fix your problem after the long weekend. __________________ kev { divinum est sedate dolorem } "your friendly neighborhood critical care anesthesiologist"
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01-16-2010, 06:34 PM	#12
FLA 335 Captain 24 Rep 746 Posts Drives: 2009 335i (SOLD) !!!!! Join Date: Sep 2009 Location: Miami Fl iTrader: (7)	TISCHER is AWESOME... give them time to correct the mistake... (business days...) and then post after a week if they dont make an attempt... i agree with previous posters...!!! __________________ 2009 BMW 335i Sedan / Auto / Paddles / Sport / BMW Assist / Heated seats / JB Matte Black Grill / Tischer First Aid Kit w\Triangle / Tischer Hood Pad / "Custom" rear fog switch <---- SOLD!!!!
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01-17-2010, 12:26 AM	#13
spdy330 Major General 530 Rep 6,149 Posts Drives: 05 Tundra, 15 FIT, 17 CRV Join Date: Dec 2009 Location: Chino Hills, CA iTrader: (163)	I have purchased from Evan and Jason and they have great service!
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01-17-2010, 12:31 AM	#14
///Wald Private First Class 9 Rep 133 Posts Drives: 06 325i Join Date: Dec 2009 Location: Cali iTrader: (3)	I'm almost certain they will take care of you. FYI, they may have left early on Friday and do not open on the weekends. You will hear from them on Tuesday since Monday is a holiday. I just placed an order for a CCC(sad to say a costly part) and Jason was very helpful!
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01-17-2010, 12:37 AM	#15
Hedges Major General 116 Rep 5,178 Posts Drives: 12 C63 AMG Join Date: Jul 2008 Location: Toronto iTrader: (8)	Get in contact with them! They should fix it up right away!
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01-17-2010, 12:47 AM	#16
HsiangHsu Taiwanese Baller 7 Rep 213 Posts Drives: 335i / M3 Join Date: Jan 2010 Location: Artesia iTrader: (4)	i'm sure they will help you... dont worry about it.. just pretend that you havent recieved it yet... __________________ my last ride...
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01-17-2010, 01:33 AM	#17
freeflydive Private 3 Rep 68 Posts Drives: Blk 335i/E92/Sport/Prem/iDrive Join Date: Jan 2010 Location: Swansboro, NC iTrader: (1)	I actually like the glacier silver! :-) It reminds me of my old 330i w/ the ZHP package...sigh. Good luck w/ the install, Tischer will do the right thing and fix the problem. I know it's frustrating when your excited about playing with your car, but be patient. Cheers, Majdi
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01-17-2010, 01:46 AM	#18
Bulldog 6 The Logistician 69 Rep 799 Posts Drives: 2022 230i M-Sport Join Date: Feb 2007 Location: Richmond, VA iTrader: (0) Garage List 2007 328i E90 [0.00]	I gotta say this is premature.
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01-17-2010, 01:57 AM	#19
KkSc Major General 173 Rep 6,223 Posts Drives: 13'FR-S/15' F80 M3 Join Date: Feb 2007 Location: North Vancouver, BC iTrader: (10)	can't you just wait till monday?
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01-17-2010, 02:02 AM	#20
Craig@SupremePower G.O.A.T.! 1000 Rep 74,998 Posts Drives: '18 GMC Yukon XL Join Date: Mar 2008 Location: New Jersey iTrader: (14)	I can understand your frustration but it's saturday and the guys in parts are out of the office till monday/tuesday but that being said just do a quick search and you'll find Tischer is known to have excellent customer service but like anything else in the world problems occasionally arise between where Evan/Jason take your order and where the orders get filled... shoot the guys an email and i'm sure they'll straighten everything out as soon as they get back in the office monday/tues morning! (holiday weekend)
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