E90Post
 


PYSPEED
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > "Your Vehicle Is At The Port Awaiting a Shipping Vessel (STILL ???)



Reply
 
Thread Tools Search this Thread
      01-24-2008, 09:59 AM   #1
NYCE90DRIVER
Lieutenant
 
NYCE90DRIVER's Avatar
 
Drives: 2012, 535i
Join Date: Feb 2006
Location: Long Island, NY, USA

Posts: 531
iTrader: (0)

"Your Vehicle Is At The Port Awaiting a Shipping Vessel (STILL ???)

...that is the message I heard this morning when I called the 800 number and it has been for the past SEVEN DAYS.

It has been there since 1/17. I assumed that it would be shipped on the Otello which left today. I am getting a bit upset.

My CA is useless.

Does anyone here know...
How long after it is actually on the ship does the status change ? Also when does does it usually show up on the W-W Logistics Website?

Here are the details:

335i Coupe
Space Gray
Coral Red
Brushed Aluminum
Premium
Steptronic (After 20 years of owning only non-auto cars)
Nav
Sports
Satt
Heated Seats

The plant code in my VIN is a "P" is the Regensburg ?

I hope all of who had an early January production receive your babies quickly and safely : )

J
_____________
__________________
2012 535i xDrive. Sparkling Graphite Metallic ll, Black Dakota Leather, Anthracite Wood Trim, Cold Weather Package, Premium Package, Technology Package, Sat Radio, BMW Apps. Built 9/2011 Dingolfing. Delivered 11/29/11.
Member BMW CCA Since 2008
NYCE90DRIVER is offline   United_States
0
Reply With Quote
      01-24-2008, 10:22 AM   #2
KanosWRX
Lieutenant
 
KanosWRX's Avatar
 
Drives: E92 AW 335i / 1994 Miata R
Join Date: Nov 2007
Location: Fairfax, VA

Posts: 412
iTrader: (0)

Send a message via AIM to KanosWRX
Mine is on the way from the factory to the docks. I know what your going through, my car was sitting in the on order status for a month!! Hopefully your car will get on the next boat.
__________________
"The most important mod is the one behind the steering wheel" - Koyokid RIP
KanosWRX is offline   United_States
0
Reply With Quote
      01-24-2008, 12:41 PM   #3
mrvuml
Lieutenant
 
mrvuml's Avatar
 
Drives: E90 335i w/ZSP
Join Date: Nov 2007
Location: SLO, CA

Posts: 459
iTrader: (0)

Garage List
2008 335i Sedan  [0.00]
You may already be on a boat. You need to get your CA to find out for you to be sure.
mrvuml is offline   United_States
0
Reply With Quote
      01-24-2008, 10:43 PM   #4
NYCE90DRIVER
Lieutenant
 
NYCE90DRIVER's Avatar
 
Drives: 2012, 535i
Join Date: Feb 2006
Location: Long Island, NY, USA

Posts: 531
iTrader: (0)

As I Said...

My CA is a useless twit...

and he works for one of BMW's OWN dealerships (BMW MANHATTAN)

I have found out more on my own.

Is there NO ONE on this board with any RECENT advice or experience to share ?
__________________
2012 535i xDrive. Sparkling Graphite Metallic ll, Black Dakota Leather, Anthracite Wood Trim, Cold Weather Package, Premium Package, Technology Package, Sat Radio, BMW Apps. Built 9/2011 Dingolfing. Delivered 11/29/11.
Member BMW CCA Since 2008

Last edited by NYCE90DRIVER; 01-25-2008 at 01:06 AM.
NYCE90DRIVER is offline   United_States
0
Reply With Quote
      01-24-2008, 10:56 PM   #5
cipher5
 
cipher5's Avatar
 
Drives: 2011 535xi Sedan
Join Date: Jul 2007
Location: Chicago, IL

Posts: 2,789
iTrader: (10)

Quote:
Originally Posted by NYCE90DRIVER View Post
I guess there is NO ONE on this board with any advice huh ?
What can you do? The CA can't do anything, we definitely can't do anything. All you have to do is wait.
cipher5 is offline   United_States
0
Reply With Quote
      01-25-2008, 12:19 AM   #6
08TXbimmer
Built to Fight
 
08TXbimmer's Avatar
 
Drives: '08 e90 Montego Sport
Join Date: Dec 2007
Location: TX

Posts: 266
iTrader: (0)

Quote:
Originally Posted by NYCE90DRIVER View Post
...that is the message I heard this morning when I called the 800 number and it has been for the past SEVEN DAYS.

It has been there since 1/17. I assumed that it would be shipped on the Otello which left today. I am getting a bit upset.

My CA is useless.

Does anyone here know...
How long after it is actually on the ship does the status change ? Also when does does it usually show up on the W-W Logistics Website?

Here are the details:

335i Coupe
Space Gray
Coral Red
Brushed Aluminum
Premium
Steptronic (After 20 years of owning only non-auto cars)
Nav
Sports
Satt
Heated Seats

The plant code in my VIN is a "P" is the Regensburg ?

I hope all of who had an early January production receive your babies quickly and safely : )

J
_____________
My car sat at the dock "waiting for a shipping vessel" for 6 1/2 weeks! I called everybody and their mother and could not get an answer as to why. Nothing anybody could do is what I'm pretty much saying.

As far as WWL and 800# message changing, both took about 3 days AFTER the boat had left port. My CA knew about 3 days before it was put on a boat when it was leaving port. With that info I was able to figure out what ship it was going to be on.

Best of luck and when the car gets there it will all be worth while!
08TXbimmer is offline   United_States
0
Reply With Quote
      01-25-2008, 01:03 AM   #7
mrvuml
Lieutenant
 
mrvuml's Avatar
 
Drives: E90 335i w/ZSP
Join Date: Nov 2007
Location: SLO, CA

Posts: 459
iTrader: (0)

Garage List
2008 335i Sedan  [0.00]
The CA should be able to do something If not, CAs have managers. Escalate to the SM or GM.
Or, call the BMW 800# and punch through to customer relations.
mrvuml is offline   United_States
0
Reply With Quote
      01-25-2008, 01:04 AM   #8
NYCE90DRIVER
Lieutenant
 
NYCE90DRIVER's Avatar
 
Drives: 2012, 535i
Join Date: Feb 2006
Location: Long Island, NY, USA

Posts: 531
iTrader: (0)

At Last...

...someone with some sort of (recent) experience.

My last 2 cars got here (NYC) so quickly... I guess I was lucky.

I have to arrange a vacation around delivery of this car, thats another reason I am so anxious.

It would be great to have it for a 1500 mile car trip... No ?

J
__________________
2012 535i xDrive. Sparkling Graphite Metallic ll, Black Dakota Leather, Anthracite Wood Trim, Cold Weather Package, Premium Package, Technology Package, Sat Radio, BMW Apps. Built 9/2011 Dingolfing. Delivered 11/29/11.
Member BMW CCA Since 2008

Last edited by NYCE90DRIVER; 01-25-2008 at 01:37 AM.
NYCE90DRIVER is offline   United_States
0
Reply With Quote
      01-25-2008, 01:09 AM   #9
Sales@ESS
 
Drives: BMWs
Join Date: Dec 2006
Location: Global

Posts: 394
iTrader: (0)

My car sat from Dec 17th to Jan 3rd at the port in Germany.
Sales@ESS is offline   United_States
0
Reply With Quote
      01-25-2008, 01:11 AM   #10
akack79
riDIRKulous
 
akack79's Avatar
 
Drives: F32 435i
Join Date: Sep 2007
Location: T E X A S

Posts: 3,045
iTrader: (18)

Garage List
2014 F32 435i  [0.00]
Mines sat at port ~2 weeks.
__________________
2014 F32 435i EBII / Coral Red
akack79 is offline  
0
Reply With Quote
      01-26-2008, 12:03 AM   #11
NYCE90DRIVER
Lieutenant
 
NYCE90DRIVER's Avatar
 
Drives: 2012, 535i
Join Date: Feb 2006
Location: Long Island, NY, USA

Posts: 531
iTrader: (0)

IT'S On the OTELLO !

The OTELLO left Bremerhaven on 1/24/08

It is scheduled to arrive in NY on 2/7/08 !!!

(For some reason neither BMW USA or my CA could provide me with specific information... I had to find out for myself by entering my VIN on the W-W website.

Finally...

I am very happy indeed !
__________________
2012 535i xDrive. Sparkling Graphite Metallic ll, Black Dakota Leather, Anthracite Wood Trim, Cold Weather Package, Premium Package, Technology Package, Sat Radio, BMW Apps. Built 9/2011 Dingolfing. Delivered 11/29/11.
Member BMW CCA Since 2008
NYCE90DRIVER is offline   United_States
0
Reply With Quote
      01-26-2008, 12:09 AM   #12
ruxp
Captain
 
Drives: 2008 BMW 335xi
Join Date: Dec 2007
Location: Minneapolis

Posts: 700
iTrader: (1)

I've got the same problem, but I don't know if it's updated info or not. Mine reached port for exit on the same day (1/17) as yours. Hope mine's on the Othello too!
ruxp is offline  
0
Reply With Quote
      01-26-2008, 12:11 AM   #13
NYCE90DRIVER
Lieutenant
 
NYCE90DRIVER's Avatar
 
Drives: 2012, 535i
Join Date: Feb 2006
Location: Long Island, NY, USA

Posts: 531
iTrader: (0)

Do you know how to check the WW website ?
__________________
2012 535i xDrive. Sparkling Graphite Metallic ll, Black Dakota Leather, Anthracite Wood Trim, Cold Weather Package, Premium Package, Technology Package, Sat Radio, BMW Apps. Built 9/2011 Dingolfing. Delivered 11/29/11.
Member BMW CCA Since 2008
NYCE90DRIVER is offline   United_States
0
Reply With Quote
      01-26-2008, 05:13 PM   #14
ruxp
Captain
 
Drives: 2008 BMW 335xi
Join Date: Dec 2007
Location: Minneapolis

Posts: 700
iTrader: (1)

Quote:
Originally Posted by NYCE90DRIVER View Post
Do you know how to check the WW website ?
What's the WW website? I have an oc.bmwusa.com account, but the info on the order tracking there is at least a week behind from what I've heard.
ruxp is offline  
0
Reply With Quote
      01-26-2008, 05:17 PM   #15
ruxp
Captain
 
Drives: 2008 BMW 335xi
Join Date: Dec 2007
Location: Minneapolis

Posts: 700
iTrader: (1)

Nevermind.. I found the "WW" website. But I entered the VIN in the Cargo ID: field under Auto & it says "no tracking information is available for the cargo id you entered."

AAGHH. I'm going nuts waiting for this car. If it hasn't even been booked on a ship yet, I'm going to lose it. My CA is clueless/useless as well.

Last edited by ruxp; 01-26-2008 at 05:35 PM.
ruxp is offline  
0
Reply With Quote
      01-29-2008, 10:26 AM   #16
NYCE90DRIVER
Lieutenant
 
NYCE90DRIVER's Avatar
 
Drives: 2012, 535i
Join Date: Feb 2006
Location: Long Island, NY, USA

Posts: 531
iTrader: (0)

WW Website

It takes about 2 days after they receive the car for the info shows up.

By that time, the 800 number should list you as "in transit"
__________________
2012 535i xDrive. Sparkling Graphite Metallic ll, Black Dakota Leather, Anthracite Wood Trim, Cold Weather Package, Premium Package, Technology Package, Sat Radio, BMW Apps. Built 9/2011 Dingolfing. Delivered 11/29/11.
Member BMW CCA Since 2008
NYCE90DRIVER is offline   United_States
0
Reply With Quote
      01-29-2008, 12:19 PM   #17
Hobbination
Second Lieutenant
 
Hobbination's Avatar
 
Drives: 2015 M4
Join Date: Dec 2007
Location: Honolulu HI

Posts: 227
iTrader: (0)

Im on the Dock to, been there for a week now. I guess they are making them faster than they can move them....this wait sucks but i have been suffering for what over a month now....A little longer is ok, all of us Dec ordered folks can at least say were past halftime now.
Hobbination is online now   United_States
0
Reply With Quote
      01-29-2008, 02:57 PM   #18
demosthenes
Major
 
demosthenes's Avatar
 
Drives: E90 328i 6MT
Join Date: Dec 2006
Location: SF Bay Area

Posts: 1,162
iTrader: (0)

Garage List
2008 328i sedan  [0.00]
I'm at the dock too, but my car is destined for the West Coast. It's been there since the end of last week.

If you go here, you can see the latest ship schedules: http://www.dbh.de/index.php?id=151&L=0

If WWL is the carrier, you can go here to see if you car is on one of their ships: http://www.2wglobal.com/www/WEP/index.jsp. The "Tarifa" thread has more detailed info.

I don't know how to track ships on the NYK line.

I've been calling the 800 number twice a day too. It seems like we can sit on the dock for days or weeks. Torture!

My strategy is to call the 800 number until they say it is "En Route", then look up the schedule and then check my VIN on vessels departing a day or two before the 800 number showed "En Route". The last step will work if the vessels are handled by WWL. If I end up on a NYK vessel, I'm going to try to figure out how to confirm I'm on that vessel and then track it's progress.

Sometimes I try to beat the 800 number by checking shipping schedules and then checking my VIN against ships leaving at the scheduled time. But getting the "no tracking info" message over and over again gets frustrating.

Good luck guys.
demosthenes is offline   United_States
0
Reply With Quote
      01-30-2008, 12:34 AM   #19
Carolyn0944
Private First Class
 
Drives: 08 335i cv blk sapph/saddle
Join Date: Jan 2008
Location: Pineville, LA

Posts: 169
iTrader: (0)

Send a message via AIM to Carolyn0944
sitting at the dock since 1-16 and still saying awaiting ship and WWL does not have my VIN listed yet....can't find out anything further...sent my BMW rep an email but he hasn't given me a ship name yet & they are pretty good about answering me...
Carolyn0944 is offline   United_States
0
Reply With Quote
      01-30-2008, 12:49 AM   #20
demosthenes
Major
 
demosthenes's Avatar
 
Drives: E90 328i 6MT
Join Date: Dec 2006
Location: SF Bay Area

Posts: 1,162
iTrader: (0)

Garage List
2008 328i sedan  [0.00]
Quote:
Originally Posted by Carolyn0944 View Post
sitting at the dock since 1-16 and still saying awaiting ship and WWL does not have my VIN listed yet....can't find out anything further...sent my BMW rep an email but he hasn't given me a ship name yet & they are pretty good about answering me...
Once your car is loaded on a vessel, which U.S. port will your ship go to from Bremerhaven?
demosthenes is offline   United_States
0
Reply With Quote
      01-30-2008, 12:17 PM   #21
Carolyn0944
Private First Class
 
Drives: 08 335i cv blk sapph/saddle
Join Date: Jan 2008
Location: Pineville, LA

Posts: 169
iTrader: (0)

Send a message via AIM to Carolyn0944
Quote:
Originally Posted by demosthenes View Post
Once your car is loaded on a vessel, which U.S. port will your ship go to from Bremerhaven?

Think mine will come to Charleston which it looks like there are a lot of Charleston ships that have fewer stops than west coast...somewhere I read a post that said NYK are the ships used for west coast; but I'm not positive about that, just read that but mine has now been 2 wks at dock; hope it loads today
Carolyn0944 is offline   United_States
0
Reply With Quote
      01-30-2008, 02:23 PM   #22
Dado
Private
 
Drives: 11M3ZCP,'09Duc1198,Peterbilt
Join Date: Jan 2008
Location: Falls Church, VA

Posts: 51
iTrader: (0)

My 335 coupe in on the Othello as well. Cars got loaded on the 24 and Othello actually left the port on the 25th early east coast time. Cars are scheduled to arrive on the 7th. Othello was at Bruges port yesterday loading and unloading. I work for BMW so I will update if there are any delays. As of now still scheduled for the 7th. I am in DC and my car should be here on the 9th for pickup. Othello is going to NJ port.

Port of Exit:
PO BH BREMERHAVEN PORT OF EXIT
Actual: 1/25/08

Shipping Info.:
CA0001 WALLENIUS WILHELMSEN
Vessel:OTELLO
Voyage No.:EA804
Bill Of Lading No.: DE715358
Xref No.:09591-01

Est. Departure:1/24/08
Est. Duration: 14
Actual:
Actual: 1/24/08


Port of Arrival:
PO PJ PORT BAYONNE NJ
Est. Arrival:2/7/08
Est. Departure:
Actual:
Actual:


Transport:
CA 9995 SELF DRIVE
Rail/Truck ID:
Bill Of Lading No.:


Est. Departure:
Est. Duration:
Actual:
Actual:


VPC/Warehouse Arrival:
VP PJ PORT JERSEY VPC
Est. Arrival: 2/7/08 Actual:


Here is the production information

Quota [Yr/Mo]: 2008/01

Req. Prod: 2008/01/03

Sub. Req. Prod.: 2008/01/03

Conf. Prod.: 2008/01/03

Est. Prod. Date: 1/16/08
[Mo/Day/Yr]
Act. Prod. Date: 1/16/08
[Mo/Day/Yr]


150 Production started 1/10/08 6:14:27 AM

151 Entry body shop/serial # assgn. 1/14/08

152 Entry paint shop 1/15/08

153 Entry assembly 1/16/08

154 Assembly 1/16/08

155 Assembly finish /quality check 1/17/08

160 Vehicle handover to Sales 1/17/08

181 Handover to distribution 1/17/08

182 Handover to carrier/load assignment 1/17/08

190 Dispatched from AG 1/18/08

193 Arrival at port or compound 1/21/08

Mine stayed at the port for 3 days.

Last edited by Dado; 01-30-2008 at 02:49 PM.
Dado is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 12:01 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST