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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - Southwest > Offical Las Vegas E9Xs Thread



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      06-02-2012, 01:53 AM   #3081
BAYsic
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Desert BMW is the absolute worst. Getting the service advisors to do anything is like pulling teeth.

I was having a problem where my DVD drive kept ejecting the navigation DVD. They wouldnt repair it even though it is a well known problem and there are service bulletins about it. Kept saying, they couldn't replicate.

Finally I took a video of it on my phone as proof that the problem was occurring. Went back and showed the video, still no dice. I threatened to call BMWNA. They called me back within 15 mins and said that they are replacing the DVD drive.

Too many additional bad experiences with these clowns. Makes me appreciate what I used to have at BMW of San Francisco. They would go aove and beyond. At Desert, have straight up lied to my face saying there is no such thing as walnut shell blasting.
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      06-02-2012, 02:44 AM   #3082
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Quote:
Originally Posted by BAYsic
Desert BMW is the absolute worst. Getting the service advisors to do anything is like pulling teeth.

I was having a problem where my DVD drive kept ejecting the navigation DVD. They wouldnt repair it even though it is a well known problem and there are service bulletins about it. Kept saying, they couldn't replicate.

Finally I took a video of it on my phone as proof that the problem was occurring. Went back and showed the video, still no dice. I threatened to call BMWNA. They called me back within 15 mins and said that they are replacing the DVD drive.

Too many additional bad experiences with these clowns. Makes me appreciate what I used to have at BMW of San Francisco. They would go aove and beyond. At Desert, have straight up lied to my face saying there is no such thing as walnut shell blasting.
They are. I went for an alignment and they told me that they couldn't do it because 1 of my wheels was bent inside and they could not balance that wheel. The wheel repair company That works there wasn't there yet as it was early morning so I left and decided to go across the street to S.W.A.P I think is call, anyway they align my car no problem and said all wheels were fine.
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      06-02-2012, 09:39 AM   #3083
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Quote:
Originally Posted by BAYsic
Desert BMW is the absolute worst. Getting the service advisors to do anything is like pulling teeth.

I was having a problem where my DVD drive kept ejecting the navigation DVD. They wouldnt repair it even though it is a well known problem and there are service bulletins about it. Kept saying, they couldn't replicate.

Finally I took a video of it on my phone as proof that the problem was occurring. Went back and showed the video, still no dice. I threatened to call BMWNA. They called me back within 15 mins and said that they are replacing the DVD drive.

Too many additional bad experiences with these clowns. Makes me appreciate what I used to have at BMW of San Francisco. They would go aove and beyond. At Desert, have straight up lied to my face saying there is no such thing as walnut shell blasting.
what bs these guys don't deserve anyone's business. I'm glad you got it fixed, I emailed BMWNA but haven't heard back yet. If we can't trust them in the first place and have to complain to get them to fix our cars then how can we trust them to actually service our cars? My next BMW will have to be bought from California sadly :-/
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      06-02-2012, 09:41 AM   #3084
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Quote:
Originally Posted by ttbmer
Quote:
Originally Posted by BAYsic
Desert BMW is the absolute worst. Getting the service advisors to do anything is like pulling teeth.

I was having a problem where my DVD drive kept ejecting the navigation DVD. They wouldnt repair it even though it is a well known problem and there are service bulletins about it. Kept saying, they couldn't replicate.

Finally I took a video of it on my phone as proof that the problem was occurring. Went back and showed the video, still no dice. I threatened to call BMWNA. They called me back within 15 mins and said that they are replacing the DVD drive.

Too many additional bad experiences with these clowns. Makes me appreciate what I used to have at BMW of San Francisco. They would go aove and beyond. At Desert, have straight up lied to my face saying there is no such thing as walnut shell blasting.
They are. I went for an alignment and they told me that they couldn't do it because 1 of my wheels was bent inside and they could not balance that wheel. The wheel repair company That works there wasn't there yet as it was early morning so I left and decided to go across the street to S.W.A.P I think is call, anyway they align my car no problem and said all wheels were fine.
S.W.A.T.? they did my tint a couple weeks ago they are awesome. If it was S.W.A.T. your referring to Desert BMW of Las Vegas not Henderson either way it seems to be the Desert brand
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      06-02-2012, 05:01 PM   #3085
BAYsic
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Also, if you are planning on buying parts from them, be careful. On one occasion, they quoted me DOUBLE the price of a part. Their own website had emblems listed for $26 (rear) and $29 (front). I walked in to buy them emblems and they quoted me something like $90 for the set.

When I informed them that their own website has it advertised for less, they said they will honor the "internet special" price. However, it wasn't an internet special at all, the website said MSRP was $26/$29. Complete BS.

In fairness, they gave me a killer deal on a 335IS diffuser. It might really just depend on which parts guy is helping you. Have had great experiences with the bigger guy and the assistant manager. The rest have no concept of honesty or customer service.
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      06-03-2012, 06:21 AM   #3086
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2011 E92 335i  [5.00]
So this is what I have to look forward to in a couple of months?
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      06-03-2012, 07:01 PM   #3087
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Damn I was just wondering which stealership was the most mod-friendly. Judging from some of the talk on here it looks like both of them are shitty.
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      06-03-2012, 10:48 PM   #3088
smack
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Quote:
Originally Posted by CamelBiscuit View Post
So this is what I have to look forward to in a couple of months?
Dont worrry about it. Just get with me when you get here.
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      06-03-2012, 10:49 PM   #3089
smack
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Quote:
Originally Posted by GoldRush24 View Post
Damn I was just wondering which stealership was the most mod-friendly. Judging from some of the talk on here it looks like both of them are shitty.
Your better off with a indy shop.
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      06-03-2012, 11:12 PM   #3090
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Quote:
Originally Posted by smack View Post
Your better off with a indy shop.
Yeah I figured that, but when I need warranty work I still need to go to BMW.
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      06-04-2012, 04:15 PM   #3091
smack
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Quote:
Originally Posted by GoldRush24 View Post
Yeah I figured that, but when I need warranty work I still need to go to BMW.
Hopefully they don't give you a hard time about your mods or other issues as others have experienced with them.
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      06-05-2012, 07:13 PM   #3092
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Quote:
Originally Posted by LV335i View Post
Anyone in town have a stock exhaust for a 335i. Please PM and let me know. Thsnks
i need one 2!
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      06-05-2012, 10:01 PM   #3093
Clayton
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Garage List
09 E90 LCI  [5.00]
Wheels for sale $650 Local Sale only!
BBS LM REPS Front:19x8.5 +35mm Rear: 19x9.5 +33mm Tires excluded
Text 702 202-8204 or PM if interested
http://lasvegas.craigslist.org/pts/3061532788.html

Last edited by Clayton; 06-06-2012 at 03:21 PM. Reason: price change
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      06-08-2012, 10:29 PM   #3094
wannabe_gearhead
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newbi

Hey guys name is Luis, new to the BMW scene. My car is a 335i, this is my first bmw and i love it haha.

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      06-08-2012, 11:22 PM   #3095
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Another pic
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      06-09-2012, 03:30 AM   #3096
BAYsic
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Nice ride Luis! Welcome to the world of bimmers.

With those tints and your color scheme, I think some matte black kidney grills and window trim would make your car look ridiculously nice.
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      06-10-2012, 03:17 PM   #3097
smack
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Welcome Luis. Car looks great.
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      06-12-2012, 01:03 PM   #3098
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Might be a random question but do you guys know of any good massage therapist? If any of you know where to get a good massage in town for a good price pm me please. Not looking for hookers lol but preferably a girl, idk about a guy rubbing my back lol.
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      06-12-2012, 01:42 PM   #3099
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Quote:
Originally Posted by iBoost View Post
Might be a random question but do you guys know of any good massage therapist? If any of you know where to get a good massage in town for a good price pm me please. Not looking for hookers lol but preferably a girl, idk about a guy rubbing my back lol.
i know a good/legit place. pm me if interested.
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      06-12-2012, 06:24 PM   #3100
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I will be there tomorrow visiting family. Still have the Wednesday night meets?
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      06-12-2012, 07:04 PM   #3101
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yes still have wed nite meets 9pm flamingo and durango
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      06-12-2012, 07:11 PM   #3102
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we should all get in front of the welcome to Las Vegas sign with our cars and take a pic
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