E90Post
 


VIBE Motorsports
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Warranty and distance to dealer an issue?



Reply
 
Thread Tools Search this Thread
      04-13-2008, 04:34 PM   #1
berb_uk
Private First Class
3
Rep
134
Posts

 
Drives: None
Join Date: Mar 2008
Location: London, UK

iTrader: (0)

Warranty and distance to dealer an issue?

Hi chaps,

As you may know, I'm awaiting delivery of an M3. I'm getting it from a dealer that's miles away up north. What has occurred to me is the severe inconvenience I could potentially face if I notice things wrong with my car! Under the warranty, will I have to go to the original dealer or can I get it looked at by a local one and if any work needs carrying out, obviously they can invoice the original dealer if you see what I mean? How does it work?

Thanks.
Appreciate 0
      04-13-2008, 04:38 PM   #2
stephen3rd
Private
stephen3rd's Avatar
1
Rep
65
Posts

 
Drives: BMW 320d Edition MSport
Join Date: Mar 2008
Location: Glasgow

iTrader: (0)

Any BMW dealer can handle your warranty claims.

I had a similar issue a few years back. I bought the car from a dealer through in Edinburgh but a major warranty claim was handled by my local dealer in Glasgow. No problems at all.

Should all be fine.

S
Appreciate 0
      04-13-2008, 04:41 PM   #3
vivekk
THE Viv
vivekk's Avatar
England
68
Rep
4,740
Posts

 
Drives: 330i SE
Join Date: May 2005
Location: the North, UK

iTrader: (0)

Garage List
Your car comes with a pan-European warranty, berb.

You can have your car serviced anywhere in Europe, irrespective of where you bought it.

All the best.

Viv
__________________
[TiAg ▪ Dakota Black ▪ Active steering ▪ Sports suspension ▪ 162s ▪ Sports seats ▪ Al trim ▪ Bi-Xenons ▪ F&R PDC NavPro ▪ Voice control ▪ Bluetooth ▪ 6CD Logic7]


Appreciate 0
      04-13-2008, 04:41 PM   #4
berb_uk
Private First Class
3
Rep
134
Posts

 
Drives: None
Join Date: Mar 2008
Location: London, UK

iTrader: (0)

Thanks Stephen3rd. Were they the same dealership company or entirely different? Did the Glasgow dealer handle the warranty claim from start to finish?
Appreciate 0
      04-13-2008, 04:47 PM   #5
berb_uk
Private First Class
3
Rep
134
Posts

 
Drives: None
Join Date: Mar 2008
Location: London, UK

iTrader: (0)

Thanks Viv - now I can sleep at night!
Appreciate 0
      04-13-2008, 04:47 PM   #6
beemerbird
Major General
beemerbird's Avatar
England
88
Rep
7,953
Posts

 
Drives: Merc diesel
Join Date: Oct 2007
Location: Yorkshire

iTrader: (0)

Garage List
Warranty work should be invoiced to BMW so in theory no problems. Maybe don't hold your breath at being first in the queue with a local dealer (me being cynical).

Just tell your local dealer you'll be buying your next car from them.

I was offered any warranty and servicing work would be carried out by a rival dealer despite the fact I didn't buy the E92 from them but had previously thrashed their demo model. They don't know when you'll be back.
Appreciate 0
      04-13-2008, 04:55 PM   #7
dxb335d
The Tarmac Terrorist
dxb335d's Avatar
England
381
Rep
29,288
Posts

 
Drives: E46 M3 CS
Join Date: Mar 2007
Location: ''Fandango Towers''

iTrader: (3)

Garage List
Have you tried m3post.com mate? There might be some more first hand experiance with the new m3 on there bud?!
__________________
M3 gone .... But I now have a M3 CS
Appreciate 0
      04-13-2008, 05:09 PM   #8
stephen3rd
Private
stephen3rd's Avatar
1
Rep
65
Posts

 
Drives: BMW 320d Edition MSport
Join Date: Mar 2008
Location: Glasgow

iTrader: (0)

Each of the dealers i was involved with were totally seperate.

As some of the others posts say, any work will be invoiced to BMW directly.

S
Appreciate 0
      04-13-2008, 05:59 PM   #9
///ajd
Colonel
///ajd's Avatar
France
43
Rep
2,303
Posts

 
Drives: BMW 330d Touring
Join Date: Apr 2007
Location: ...

iTrader: (1)

I had warranty work done at my local BMW dealer in the UK no problem (new discs at 12,000 miles as they were juddering) - this was on a 6 month old X5 I'd bought from Amsterdam - so the Euro wide warranty thing definately works. They didn't even ask about the fact it was imported nor was the possibility of any money changing hands ever mentioned. All free & it came back wonderfully clean. Back then the european factory warranty was only for the first 2 years though - the 3rd year was only for cars in bought in the UK (& still the case I think).

Mind, when I had a new M3 back in 2002, I had actually bought it in London from BMW, but then took it abroad. I had to have the crucial 1200 mile oil service done at my local German dealer, but this isn't free abroad - I had to send the bill to my UK dealer where they reimbursed me. So again in the end no problem, and I guess this principle would apply to UK cars in their 3rd year too, if you were abroad.
Appreciate 0
      04-14-2008, 01:49 AM   #10
GarryF
First Lieutenant
GarryF's Avatar
United Kingdom
4
Rep
309
Posts

 
Drives: SSII E90 M3
Join Date: Nov 2007
Location: UK

iTrader: (0)

I imported a 328ci in 2000 and brakes were rusted on delivery, local dealer got them done under warranty with no hassle,
Appreciate 0
      04-14-2008, 04:31 AM   #11
dxb335d
The Tarmac Terrorist
dxb335d's Avatar
England
381
Rep
29,288
Posts

 
Drives: E46 M3 CS
Join Date: Mar 2007
Location: ''Fandango Towers''

iTrader: (3)

Garage List
Quote:
Originally Posted by GarryF View Post
I imported a 328ci in 2000 and brakes were rusted on delivery, local dealer got them done under warranty with no hassle,
All brakes go rusty when they have been sat a while though gary. Must have gone as soon as you drove off?
__________________
M3 gone .... But I now have a M3 CS
Appreciate 0
      04-14-2008, 05:05 AM   #12
threethirty
Second Lieutenant
United Kingdom
5
Rep
204
Posts

 
Drives: BMW 330i M Sport Saloon 2006
Join Date: Sep 2007
Location: East Sussex, UK

iTrader: (0)

Bought mine at Sytner in Solihull but I live in Sussex. Cooper Tunbridge Wells deal my warranty no probs (and so they should ... they will be getting the servicing business after all).
__________________
BMW 330i M Sport Saloon - 06 plate - Le Mans Blue
Appreciate 0
      04-14-2008, 11:04 AM   #13
GarryF
First Lieutenant
GarryF's Avatar
United Kingdom
4
Rep
309
Posts

 
Drives: SSII E90 M3
Join Date: Nov 2007
Location: UK

iTrader: (0)

Quote:
Originally Posted by dxb335d View Post
All brakes go rusty when they have been sat a while though gary. Must have gone as soon as you drove off?
Nah, the car was delivered and sat for 2 weeks until the 1st of Jan in my garage, when I took it out the discs were knackered, I tried bedding in etc for a week but nothing worked, took it to the garage and they got it done under warranty, bought 4 cars from them since so good service wins business from me at least !
Appreciate 0
      04-14-2008, 12:06 PM   #14
berb_uk
Private First Class
3
Rep
134
Posts

 
Drives: None
Join Date: Mar 2008
Location: London, UK

iTrader: (0)

Thanks for all your help guys! Much, much happier to buy a car up north now!
Appreciate 0
      04-15-2008, 06:40 AM   #15
dar2008
Major
United Kingdom
20
Rep
1,019
Posts

 
Drives: e93 M3 Convertible!
Join Date: Mar 2008
Location: Bromley, UK

iTrader: (0)

Hi Berb,

Like you, I'm getting my M3 vert from a dealer across the other side of London, but intend getting my servicing and any warranty work done at my local dealers... I might have to go to the original for the 1200 mile service though.
Appreciate 0
      04-15-2008, 07:06 AM   #16
berb_uk
Private First Class
3
Rep
134
Posts

 
Drives: None
Join Date: Mar 2008
Location: London, UK

iTrader: (0)

Dar - my dealer confirmed that the 1200 mile service is free and can be done with a local dealer. What happens internally is that the local dealer invoices the original dealership and gets to keep a cut of the profit etc.
Appreciate 0
      04-15-2008, 07:08 AM   #17
dar2008
Major
United Kingdom
20
Rep
1,019
Posts

 
Drives: e93 M3 Convertible!
Join Date: Mar 2008
Location: Bromley, UK

iTrader: (0)

Great, thanks for that info. Next time I speak with my dealer, I'll try and get him to commit to that...
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 11:26 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST