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      04-06-2008, 12:42 PM   #1
bavarian19
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Moodbargains experience

I recently purchased a set of H&R 5mm spacers and extended lug bolts from **********s. The spacers ended up breaking once they were mounted, and I have sent two emails to **********s trying to return them for a full refund.

The emails were sent early this past week, and I have not yet gotten a response. I followed their website instructions on returns (taking a picture of the defective part and emailing it).

I understand that parts may be defective, and that is not why I am upset with **********s. I just wish their customer service was a little better. I hope to have this resolved before the 30 day return policy expires.

Last edited by bavarian19; 04-07-2008 at 05:55 AM.
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      04-06-2008, 12:44 PM   #2
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Quote:
Originally Posted by bavarian19 View Post
I recently purchased a set of H&R 5mm spacers and extended lug bolts from **********s. The spacers ended up breaking once they were mounted, and I have sent two emails to **********s trying to return them for a full refund.

The emails were sent early this past week, and I have not yet gotten a response. I followed their website instructions on returns (taking a picture of the defective part and emailing it).

I understand that parts may be defective, and that is not why I am upset with **********s. I just wish their customer service was a little better. I hope to have this resolved before the 30 day return policy expires.
Man that sucks...I hope you get this fixed pretty soon man!
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      04-06-2008, 12:55 PM   #3
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Always had good experience with **********s, I'm confident they will handle this issue with professionalism, maybe a break in communication? Have you PMed any of the **********s members on the site? Might help.

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      04-06-2008, 12:56 PM   #4
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Can you post up pictures of the broken spacers? I also am running the same H&R 5mm spacers, just curious to see how they were broken up. Thanks.
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      04-06-2008, 01:47 PM   #5
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sorry to hear that..hope they will fix the problem asap...
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      04-06-2008, 05:53 PM   #6
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Hi Bavarian19,

I've sent you a PM - need to make sure where your email was sent to, you can also always give us a call at 877.MOD.0095 or message one of the forum reps to as well help you out.

Your problem will be taken care of immediately.
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      04-06-2008, 07:46 PM   #7
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I am currently talking to Ron to get this resolved. Thank you Ron for answering my request.
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      04-06-2008, 07:56 PM   #8
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were you going to use these for your 230's in the front? Just curious.
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      04-06-2008, 08:01 PM   #9
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Ron took good care of me a long time ago when I had a problem with my csl's. good experience.
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      04-06-2008, 08:04 PM   #10
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I have had nothing but great experiences with James, if and whens he is ever there... I wish i had his hours
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      04-06-2008, 08:29 PM   #11
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They will take care of you Bavarian19.
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      04-07-2008, 05:55 AM   #12
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were you going to use these for your 230's in the front? Just curious.
In the rear for my 230's.
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      04-07-2008, 05:55 AM   #13
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Ron took good care of me a long time ago when I had a problem with my csl's. good experience.
It seems like Ron is ensuring that this will be taken care of.
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      04-07-2008, 07:54 PM   #14
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+1 for Ron. If he says he'll take care of it, he'll take care of it.
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      04-07-2008, 09:17 PM   #15
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Definately must've been a miscommunicaiton **********s has always came through for me.
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      04-08-2008, 05:03 AM   #16
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As much as can be done, **********s took care of the issue. Thanks Ron.
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      04-08-2008, 01:27 PM   #17
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Quote:
Originally Posted by bavarian19 View Post
I recently purchased a set of H&R 5mm spacers and extended lug bolts from **********s. The spacers ended up breaking once they were mounted, and I have sent two emails to **********s trying to return them for a full refund.
Can you give specifics on how the spacers broke? Thanks.
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      04-08-2008, 05:25 PM   #18
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Can you give specifics on how the spacers broke? Thanks.
The inner beveled edge broke on one spacer.
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      04-09-2008, 04:07 PM   #19
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must have been doing those fast ramp getaways from FCP

regards !
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      04-09-2008, 04:08 PM   #20
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but overall Excellent experience with the my all buys from ModBG!
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