E90Post
 


TireRack
 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > www.getBMWparts.com / Tischer



Closed Thread
 
Thread Tools Search this Thread
      07-15-2008, 02:40 AM   #1
TCas
Enlisted Member
Finland
1
Rep
33
Posts

 
Drives: E90 330i
Join Date: Dec 2007
Location: Finland

iTrader: (0)

www.getBMWparts.com / Tischer

For f*** sake. I did an order last week (7 days a go) from www.getBMWparts.com web site. I only got email that I can check the status of my order from getBMWparts web site. The status in in processing... and has been from the order.

I have tried to get info from getBMWparts by email several times, but I have not received any replys. For f*** sake this service is poor.

I want my parts!!!!!!!!!!!!!!!!!!!!!!!!



I got the answer now as you can read from the this thread. So good service it is

Last edited by TCas; 07-16-2008 at 12:32 AM. Reason: Answer from Tischer //
Appreciate 0
      07-15-2008, 02:44 AM   #2
ra2fanatic
Lieutenant General
ra2fanatic's Avatar
United_States
149
Rep
11,834
Posts

 
Drives: '08 AW E92 335i
Join Date: Feb 2008
Location: SoCal

iTrader: (30)

Garage List
Send a message via AIM to ra2fanatic
whoa....if u have AIM, it should not be an issue, u could instant message them and get a quick response on the spots. its unlike evan or jason to get bak to u in an untimely manner. sorry to hear about ur situation....i've never had an issue w/ issue, and i've ordered some pretty big parts too...
__________________


Camden S...Stg4
Appreciate 0
      07-15-2008, 02:57 AM   #3
e92phreak
General
e92phreak's Avatar
United_States
245
Rep
21,745
Posts

 
Drives: E92 335i TiAg/E46 323i TiAg
Join Date: Mar 2007
Location: CA

iTrader: (1)

Garage List
2007 E92 335i  [4.50]
2000 E46 323i  [0.00]
Quote:
Originally Posted by TCas View Post
For f*** sake. I did an order last week (7 days a go) from www.getBMWparts.com web site. I only got email that I can check the status of my order from getBMWparts web site. The status in in processing... and has been from the order.

I have tried to get info from getBMWparts by email several times, but I have not received any replys. For f*** sake this service is poor.

I want my parts!!!!!!!!!!!!!!!!!!!!!!!!
Sounds like my 3G iPhone order, ordered on the day of debut.

They usually are good with their customers.
__________________
07 E92 335i | TiAg | Step | Padl | Cmft | Alum Trm | PDC | Nav | Assist | Sat | Lthr | Prem | Sprt | Rear Splr | RDSport Quads | iPod | V1 | LT Refl | VS Clear Bra | OEM Lip | KWV2 | Mtec Sides | BBS LM-R
00 E46 323i | TiAg | 5sp | Sport | Roof | RDSport Cams | RDSport tune | RDSport Shift | Volk LE37 | M3 spoiler | PSS9 | SuperSprint | Brembo
Appreciate 0
      07-15-2008, 02:57 AM   #4
TCas
Enlisted Member
Finland
1
Rep
33
Posts

 
Drives: E90 330i
Join Date: Dec 2007
Location: Finland

iTrader: (0)

This is what I have heard. good feedback about this company and thats the reason why I did my order from them. But now this. I am pissed!

I am from Europe this might be the problem, but they should have replied on my emails.

No AIM.
Appreciate 0
      07-15-2008, 02:49 PM   #5
AoshichanX
Brigadier General
AoshichanX's Avatar
United_States
64
Rep
3,103
Posts

 
Drives: Jet Black e90 335i
Join Date: Jul 2007
Location: Claremont, CA

iTrader: (16)

Garage List
2007 e90 335i  [0.00]
Send a message via ICQ to AoshichanX Send a message via AIM to AoshichanX Send a message via MSN to AoshichanX Send a message via Yahoo to AoshichanX Send a message via Skype™ to AoshichanX
Tischer is my FAVORITE e90post vendor. I am very very confident they will resolve your issue. Have you directed them to this thread yet?
Appreciate 0
      07-15-2008, 02:52 PM   #6
NoKaOi
Private First Class
2
Rep
121
Posts

 
Drives: E90
Join Date: Apr 2008
Location: Boston

iTrader: (0)

Quote:
Originally Posted by AoshichanX View Post
Tischer is my FAVORITE e90post vendor. I am very very confident they will resolve your issue. Have you directed them to this thread yet?
+1
Appreciate 0
      07-15-2008, 03:11 PM   #7
san~man
Tired
san~man's Avatar
44
Rep
2,617
Posts

 
Drives: BMW-less
Join Date: Nov 2007
Location: USA

iTrader: (7)

Tischer has done nothing but good for me' highly recommended
__________________
BMW-less
Appreciate 0
      07-15-2008, 03:22 PM   #8
Kev
Resident Anesthesiologist
Kev's Avatar
Hong Kong
180
Rep
8,815
Posts

 
Drives: VW bug with a misplaced engine
Join Date: Aug 2006
Location: Seattle, WA

iTrader: (24)

Garage List
Quote:
Originally Posted by san~man View Post
Tischer has done nothing but good for me' highly recommended
Same here
__________________
kev { divinum est sedate dolorem }
Appreciate 0
      07-15-2008, 03:25 PM   #9
Jason@Tischer
BimmerPost Supporting Vendor
Jason@Tischer's Avatar
United_States
66
Rep
3,872
Posts


 
Drives: 2014 Accord EX-L V6 Coupe
Join Date: Jul 2007
Location: Silver Spring, MD

iTrader: (15)

Send a message via AIM to Jason@Tischer
Quote:
Originally Posted by TCas View Post
For f*** sake. I did an order last week (7 days a go) from www.getBMWparts.com web site. I only got email that I can check the status of my order from getBMWparts web site. The status in in processing... and has been from the order.

I have tried to get info from getBMWparts by email several times, but I have not received any replys. For f*** sake this service is poor.

I want my parts!!!!!!!!!!!!!!!!!!!!!!!!
I've copied/pasted my e-mail response to you for all to read:


As stated in our FAQ section directly on our homepage from which you placed your order:

6. Can you ship to a P.O. Box or APO address? We will ship to P.O. Boxes and APO address, but please be aware this will take extra time to process since we currently ship exclusively with UPS. For questions or quotes pertaining to this, please email bmwpartsdepot@mileone.com with your full address and a summary of the parts you are looking to purchase. We will make special trips to our local post office to ship via USPS for International, P.O. and APO addresses.


We do honestly strive to have international orders shipped out as soon as possible, but the reality of it is that we can normally only make about 1 trip per week to the post office(We ship with UPS exclusively otherwise) to drop off the week's orders. Your order actually wasn't packaged up and ready for last week's run, so it will go out on this week's run. Rest assured, your order will be shipped as quickly as possible. But, as per our FAQ, it does naturally take extra time to ship international orders(we normally exclusively ship w/ UPS only). If you're pressed for time and need parts quickly, then it's probably not a great idea to place an order with us from overseas. I do apologize for the inconvenience and delay in shipment, but for right now that's just the way it is.
Also, Evan and I have spent the last 2 days moving all of our equipment and furniture upstairs to our new office within the facility at Tischer: (This is right on our www.getbmwparts.com homepage by the way):



** Prior to ordering, please review our FAQ and policies section**





getBMWparts.com is moving into a new office!!!

Please bear with us as we move into our new office. You are welcome to

submit new orders,emails, inquires, etc., but please allow extra

time for processing, shipping, and handling of these requests.

Thank you!!! -getBMWparts.com


Therefore, we're just a tad behind on all of our e-mails and PM's. We're working extra hard to try to catch up on all of them, and I just came to yours. Also, I've been informed by one of our loyal customers of your post on E90Post as well. The post is horribly immature and extremely childish. I would recommend taking it down immediately, as I'll be just as happy to cancel your order and you can source your OEM parts elsewhere - your credit card hasn't been charged for anything yet. There is no need for that type of language/slander, and we're not going to tolerate it. Evan and I are here to provide the best service that we can with the resources that we're given. Just because we're a day or two behind on our e-mails due to a facility relocation does not give you the right to use those profanities and call us out for having horrible service on a public forum.



Again, I apologize for the delay in shipment - but our policies are clearly outlined on our site for to you read and familiarize yourself with BEFORE placing an order. We'll be more than happy to fill your order as soon as possible, but you'll have allow us the extra time necessary to ship an international package.



Thanks for your patience and understanding,


__________________
Jason Reighard
Internet Parts Manager, getBMWparts.com

Email getHelp@getBMWparts.com AIM: Jason at Tischer
Follow us on: FaceBook | Twitter | YouTube
Appreciate 0
      07-15-2008, 03:33 PM   #10
Laxdude
Jagoff
United_States
0
Rep
99
Posts

 
Drives: 335i
Join Date: Mar 2008
Location: PA

iTrader: (6)

Garage List
2007 E92 335i  [0.00]
Jason is da bomb
Appreciate 0
      07-15-2008, 03:54 PM   #11
ra2fanatic
Lieutenant General
ra2fanatic's Avatar
United_States
149
Rep
11,834
Posts

 
Drives: '08 AW E92 335i
Join Date: Feb 2008
Location: SoCal

iTrader: (30)

Garage List
Send a message via AIM to ra2fanatic
yea for sure, its understandable w/ wat jason just said. international orders normally take longer, especially if u're APO. i was in iraq, and i'm not sayin i ordered ne thing for my bmw while out there, cuz i didn't, but did order other things. and those things took longer than it'd normally take in the states. so OP, u gotta understand that cuz u're international, delivery takes more time, cuz they hav to pass thru customs and inspections, and yes, i also read that post too on their website, but i'm super happy w/ their service in gettin my cf splitters for them in a extremely fast manner wen i was expecting it much later than i got them.

evan & jason, DA BOMB!!!
__________________


Camden S...Stg4
Appreciate 0
      07-15-2008, 04:34 PM   #12
ADHD
Brigadier General
ADHD's Avatar
United_States
73
Rep
4,057
Posts

 
Drives: 2011 E90 328i
Join Date: Apr 2006
Location: Magic Mountain

iTrader: (38)

Garage List
07 e90 335  [0.00]
07 335  [0.00]
06 325i  [0.00]
Quote:
Originally Posted by Jason@Tischer View Post
I would recommend taking it down immediately, as I'll be just as happy to cancel your order and you can source your OEM parts elsewhere - your credit card hasn't been charged for anything yet. There is no need for that type of language/slander, and we're not going to tolerate it.
Credit card not even charged and your bitching already!!! Wow know thats a new one to me.. Bitching about something u havent even paid for yet!! Whats this world coming to??
__________________
Appreciate 0
      07-15-2008, 04:44 PM   #13
Orient330iNYC
Major
15
Rep
1,337
Posts

 
Drives: 2013 335i M Sport
Join Date: Apr 2007
Location: Wall St

iTrader: (2)

if i were jason, i would just cancel his order. his card hasnt even been charged and he's posting on a public forum, whining like a baby.
__________________
Past: 2001 Orientblue E46 330i
Past: 2004 S60R 6MT
Past: 2007 E90 335i 6MT
Past: 2010 335xi ZMP, BMW Performance Kit, BMW Performance Exhaust
Present: 2013 335i 6MT ZMM/ZDH/ZTP/3AG/494/508
Appreciate 0
      07-15-2008, 05:13 PM   #14
RRGOO7
Colonel
RRGOO7's Avatar
115
Rep
2,446
Posts

 
Drives: GTR
Join Date: Dec 2006
Location: Miami FL

iTrader: (13)

typical forum buyer
Appreciate 0
      07-15-2008, 05:41 PM   #15
flukey
Go big or go home!
United_States
16
Rep
948
Posts

 
Drives: E90 335xi
Join Date: Jun 2007
Location: Iowa

iTrader: (9)

tischer's da bomb babay!
Appreciate 0
      07-15-2008, 05:46 PM   #16
akack79
riDIRKulous
akack79's Avatar
70
Rep
3,054
Posts

 
Drives: F32 435i
Join Date: Sep 2007
Location: T E X A S

iTrader: (18)

Garage List
2014 F32 435i  [0.00]
Thank you Tischer for offering OEM parts at reasonable prices
__________________
2014 F32 435i EBII / Coral Red
Appreciate 0
      07-15-2008, 06:34 PM   #17
Sam Da Man
Lieutenant Colonel
United_States
21
Rep
1,688
Posts

 
Drives: SPACE GRAY '07 328i Coupe
Join Date: Jul 2007
Location: Central NJ

iTrader: (3)

Send a message via AIM to Sam Da Man
Quote:
Originally Posted by Laxdude View Post
Jason is da bomb
EVAN IS THE BOMB!!! HHA..anyway ticher is awesome deff one of the best vendors here..they are awesome!!!!!!!!!!!!
Appreciate 0
      07-15-2008, 07:30 PM   #18
sinnet112
Major
United_States
15
Rep
1,119
Posts

 
Drives: 2009 E89 Z4
Join Date: Dec 2006
Location: NJ

iTrader: (1)

Garage List
I saw the title and I thought it was another one of those joke threads that people actually end up writing how awesome they are.

In any event, my transactions with them have gone perfectly smooth and glad to see Jason stepped in and made sure the forum knew what happened
__________________


Z4 sdrive30i | Deep Sea Blue | Ivory White Nappa Extended Leather | ZSP
Appreciate 0
      07-15-2008, 07:33 PM   #19
PAKMAN
Lieutenant General
PAKMAN's Avatar
North Korea
189
Rep
16,123
Posts

 
Drives: 2011 E92 M3
Join Date: May 2006
Location: NORTHERN CALIFORNIA

iTrader: (34)

Garage List
2011 BMW E92 M3  [4.75]
2006 e90 330i  [2.75]
hes never coming back...lol
__________________
stock car
Appreciate 0
      07-15-2008, 10:17 PM   #20
san~man
Tired
san~man's Avatar
44
Rep
2,617
Posts

 
Drives: BMW-less
Join Date: Nov 2007
Location: USA

iTrader: (7)

All he had to do was d/l AIM and ask via instant message rather than email, but he was too lazy to do that.

His loss. You guys (Evan and Jason) should just cancel his order and make him buy elsewhere. Somehow it seems like he'll never be happy even if he gets his parts.
__________________
BMW-less
Appreciate 0
      07-15-2008, 10:42 PM   #21
GAM3OVR85
Major General
GAM3OVR85's Avatar
Kuwait
95
Rep
8,058
Posts

 
Drives: E92 M3
Join Date: Aug 2007
Location: Montreal, QC

iTrader: (18)

Garage List
Quote:
Originally Posted by PAKMAN View Post
hes never coming back...lol
__________________
08 E92 M3/Melbourne Red/6MT/Exec Pack/MDrive/EDC/PDC/19" 220M
Mods: VRS Front Lip, HID Angels, KW V3, Stoptech BBK, SS lines, 18" TE37SL, Bastuck Exhaust, MS Air Filter, OEM Aluminum Padels, LED Interior Light
07 E92 328i/Jet Black/Cream Beige Leather/Premium/Step/Heated Seats...check garage!
Appreciate 0
      07-15-2008, 11:18 PM   #22
jumpingjz
Major General
jumpingjz's Avatar
United_States
56
Rep
5,426
Posts

 
Drives: 2007 328i Coupe
Join Date: Feb 2007
Location: Monterey Park, CA

iTrader: (4)

personally i have nothing but great things to say about Jason, dude's been very helpful and very responsive to my PMs...hope your issue is resolved, and I am confident these guys will take care of ya...

JZ
Appreciate 0
Closed Thread

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 01:38 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST