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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > STAY AWAY FROM electronwoot.com (resolved)



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      09-08-2008, 09:45 PM   #1
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STAY AWAY FROM electronwoot.com (resolved)

After yesterdays posting regarding the poor customer service. I did recieve an email today with a copy of my receipt. I do apologize for sharing my situation with everyone on here. And I thank all of you for listening and sharing. If you do decide to deal with electonicwoot.com just have patience. I was told that the owner that takes the orders is Asian, therefore, his english is not the best. JUST BE PATIENT.... He delivers, the quality of my LED's are great. It only annoyed me when I wasnt able to get a receipt for my records. Thats why I originally posted STAY AWAY FROM electonicwoot.com

Last edited by jmangel1; 09-09-2008 at 02:20 PM. Reason: They finally returned my email....
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      09-08-2008, 09:48 PM   #2
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      09-08-2008, 09:51 PM   #3
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Quote:
Originally Posted by jmangel1 View Post
I called electronicwoot.com to place an order for LED Angel Eyes for my 335. So I spoke a person, they answered hello. Not good afternoon electonicwoot, how may a help you. Nothing but a hello. So I asked if this was electronic woot, the man said yes. I went ahead and placed the order. The process to order a set of LED lights took forever. He asked first my Credit Card Number, expriation date. I had to repeat the number at least 5 times, until bingo he had it. I was about to just hang up and go elsewhere. I was like be patient. HE said ok, for overnight its $30 some odd dollars I said great. He was ready to hang up. I said you need my name? I gave him my name. Wait where are you sending it? He said oh I need your address. I am now like what the ****. Finally I hung up, received the order. Not even an invoice in the box. I called left a message with my phone number on Friday, still havent heard back.

All I am saying is from my experience, GO ELSEWHERE!!! I am waiting for my credit card statement and chances are I am going ot return the lights and go elsewhere.

Just be sure to pass the word. Its seems like a suspicious company. Not even a a company. A mans cell phone.
ummmm?
what is the probelm tho?
u got ur stuff....and why are u returning?
is there a rule that say u must own a company to sell anything?
D1 swoop can be one of the example /....he is a private seller
but he became a vendor because he wants to sell those swoops ....
but he doesnt mean he owns a company in order to sell these
umm...?


Ps: i mean it's so worthless when u post sth like this
he actually sent u the product that u asked!
and u still want to return the item...
because he doesnt sound like a company when u call....man
today must be april fools day!
lol
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      09-08-2008, 09:56 PM   #4
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i requested a copy of a reciept. Not a phonecall back, nothing......Wouldnt it be nice to be able to have a reciept so you know how much you paid. Someone just PM'd me and said they had the same problem. But they ordered something and was billed twice. Never a phonecall back. So they disputed it on CC. I have no problem that this guy is selling items out of his house. But come on, return my call or send me an invoice. Something
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      09-08-2008, 09:58 PM   #5
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Quote:
Originally Posted by jmangel1 View Post
i requested a copy of a reciept. Not a phonecall back, nothing......Wouldnt it be nice to be able to have a reciept so you know how much you paid. Someone just PM'd me and said they had the same problem. But they ordered something and was billed twice. Never a phonecall back. So they disputed it on CC. I have no problem that this guy is selling items out of his house. But come on, return my call or send me an invoice. Something
sorry to hear about it, btw is that your ACS E92? looks freakn sick
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      09-08-2008, 09:59 PM   #6
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Quote:
Originally Posted by jmangel1 View Post
I called electronicwoot.com to place an order for LED Angel Eyes for my 335. So I spoke a person, they answered hello. Not good afternoon electonicwoot, how may a help you. Nothing but a hello. So I asked if this was electronic woot, the man said yes. I went ahead and placed the order. The process to order a set of LED lights took forever. He asked first my Credit Card Number, expriation date. I had to repeat the number at least 5 times, until bingo he had it. I was about to just hang up and go elsewhere. I was like be patient. HE said ok, for overnight its $30 some odd dollars I said great. He was ready to hang up. I said you need my name? I gave him my name. Wait where are you sending it? He said oh I need your address. I am now like what the ****. Finally I hung up, received the order. Not even an invoice in the box. I called left a message with my phone number on Friday, still havent heard back.

All I am saying is from my experience, GO ELSEWHERE!!! I am waiting for my credit card statement and chances are I am going ot return the lights and go elsewhere.

Just be sure to pass the word. Its seems like a suspicious company. Not even a a company. A mans cell phone.

well the company number is Derrick's number. He deals with everything personally, that's why I prefer to go to him, but this sounds kinda weird.

Hope everything goes good for you
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      09-08-2008, 10:00 PM   #7
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yes its an 08 e92. actually tomorrow I am taking it in to get the Black Shadowline trim around the windows. Thanks
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      09-08-2008, 10:02 PM   #8
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Quote:
Originally Posted by jmangel1 View Post
yes its an 08 e92. actually tomorrow I am taking it in to get the Black Shadowline trim around the windows. Thanks
Taking to where? I want to do that ASAP
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      09-08-2008, 10:04 PM   #9
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BMW Dealership its running $1300 plus labor for all the pieces.....
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      09-08-2008, 10:04 PM   #10
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Quote:
Originally Posted by jmangel1 View Post
i requested a copy of a reciept. Not a phonecall back, nothing......Wouldnt it be nice to be able to have a reciept so you know how much you paid. Someone just PM'd me and said they had the same problem. But they ordered something and was billed twice. Never a phonecall back. So they disputed it on CC. I have no problem that this guy is selling items out of his house. But come on, return my call or send me an invoice. Something
thats y u should always use paypal or google check out
i know they accept paypal or google check out
well at least u got a really sick E92!! lol!
more pictures man
what exhaust is that?
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      09-08-2008, 10:07 PM   #11
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I didnt go for the AC Schnitzer Exhaust. Instead I went with Remus. Actually Remus makes it for ACS, so I figured go direct and save ssome money
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      09-08-2008, 10:25 PM   #12
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ur car looks so good with ACS kit
look so mean!
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      09-09-2008, 12:15 AM   #13
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ive have great dealings with derrick. he's local to me and even went the extra step to meet up with me locally.

sorry your experience went so bad
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      09-09-2008, 12:32 AM   #14
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I agree with OP. stay away from them. Very unprofessional. I tried buying something from a vendor here and posted my name on the GB list, they PM me and told me that they can give me a better price. Low ballers FTL.
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      09-09-2008, 07:36 AM   #15
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The entire experience was just not a pleasant one. SCARY to say the least
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      09-09-2008, 08:03 AM   #16
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Quote:
Originally Posted by jmangel1 View Post
BMW Dealership its running $1300 plus labor for all the pieces.....
1300 damn wat are you getting done again??!! Matte Black or gloss black btw Tischer BMW sells em http://www.trademotion.com/partlocat...catalogid=4462
http://www.trademotion.com/partlocat...catalogid=4462
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      09-09-2008, 11:55 AM   #17
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I HATE how they post Random stuff in other vendors threads... THAT is BULL$HIT. i really have a dislike for these guys. Poor business ethics, Not respecting the rules, Not respecting Other Vendors, and Lastly, Spamming other users unwarranted
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      09-09-2008, 12:14 PM   #18
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jmangel1, check your PM
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      09-09-2008, 12:25 PM   #19
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thanks for the support guys

Quote:
Originally Posted by Kit523 View Post
ummmm?
what is the probelm tho?
u got ur stuff....and why are u returning?
is there a rule that say u must own a company to sell anything?
D1 swoop can be one of the example /....he is a private seller
but he became a vendor because he wants to sell those swoops ....
but he doesnt mean he owns a company in order to sell these
umm...?


Ps: i mean it's so worthless when u post sth like this
he actually sent u the product that u asked!
and u still want to return the item...
because he doesnt sound like a company when u call....man
today must be april fools day!
lol
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      09-09-2008, 12:27 PM   #20
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thanks for the support leon, how is your new place? i didnt see it yet

Quote:
Originally Posted by e92leon View Post
well the company number is Derrick's number. He deals with everything personally, that's why I prefer to go to him, but this sounds kinda weird.

Hope everything goes good for you
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      09-09-2008, 01:01 PM   #21
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friend of mine bought a set of LED turn signals from this vendor. Upon about a week after install, 3 of the LED's went out causing the turn signal to error out and blink extremely fast.

Called Electronicwoot back, and they basically said they couldn't do anything because my friend had thrown out the original packaging. Was my friend suppose to expect the turn signals to blow out and keep everything just in case? A buyer should have the ease of mind that the products they purchase should work and if they don't, then the seller should assume responsibility.

what these guys did was offer him a slight discount, something like free shipping to get him another set. My friend offered to send them back the defective set too..shipping at his own expense as well. They did not accept so now my friend is basically running on messed up turn signals.
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      09-09-2008, 01:02 PM   #22
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Quote:
Originally Posted by mds82 View Post
I HATE how they post Random stuff in other vendors threads... THAT is BULL$HIT. i really have a dislike for these guys. Poor business ethics, Not respecting the rules, Not respecting Other Vendors, and Lastly, Spamming other users unwarranted
+1. Wtf is up with the spamming when they first got on the boards. Not one, not two, but three or more PM's about random stuff saying how they heard that I needed this product and such...making it seem like they care about everyone.
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