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      10-14-2008, 07:33 AM   #23
iatacs19
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I have had good service so far from Brian Thomas at Fairfax BMW. He always gives me a BMW loaner and is prompt and courteous.

If you are just going in for scheduled maintenance, then pretty much every dealer is going to be the same. The only reason some dealers are "supposedly" better than others is when you have a real problem and questionable warranty claims.
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      10-14-2008, 07:36 AM   #24
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lol
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      10-14-2008, 10:51 AM   #25
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Originally Posted by iatacs19 View Post
I have had good service so far from Brian Thomas at Fairfax BMW. He always gives me a BMW loaner and is prompt and courteous.

If you are just going in for scheduled maintenance, then pretty much every dealer is going to be the same. The only reason some dealers are "supposedly" better than others is when you have a real problem and questionable warranty claims.
Brian THomas it is. I now how tough Juan can be and if he approves that means there is substance.
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      10-14-2008, 10:54 AM   #26
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Out of curiousity does Fairfax give BMW loaners?
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      10-14-2008, 11:07 AM   #27
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Out of curiousity does Fairfax give BMW loaners?
Not sure but I would assume that they do. but not that i need one got a beater to drive around.
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      10-14-2008, 11:21 AM   #28
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Out of curiousity does Fairfax give BMW loaners?
Yes, you get a BMW loaner, and if they don't have one you get free Enterprise rental, and you can switch to a BMW the next day. If you schedule and go in the morning, you will get a BMW loaner without problems.
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      10-14-2008, 11:57 AM   #29
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I would like to get a z4 loaner. that would be cool cuz i havent sat in a convertible since sitting in a Fiat in high school. lol
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      10-14-2008, 12:19 PM   #30
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I would like to get a z4 loaner. that would be cool cuz i havent sat in a convertible since sitting in a Fiat in high school. lol
There r still some left at Passport for the SGKUD.
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      10-14-2008, 12:35 PM   #31
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I now how tough Juan can be and if he approves that means there is substance.
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      10-14-2008, 12:42 PM   #32
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which is more mod friendlier, fairfax or passport?
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      10-14-2008, 12:46 PM   #33
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which is more mod friendlier, fairfax or passport?
that would usually depend on your relationship with your SA. the holidays are coming up and you need to add someone to your Xmas card list. it really does go a long way and its worked for me throughout the years
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      10-16-2008, 11:22 AM   #34
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just set up my first year maintenance service with Fairfax for this week but the OP said I don't qualify for a loaner cuz it will only take an hour. OH well no big deal. how did you all get your loaners?
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      10-16-2008, 11:35 AM   #35
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Frankie is what I've used so far.
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      10-23-2008, 07:30 PM   #36
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The the outstanding Pit Crew of Fairfax Service are

Mike Sanderhof Service Mgr - CrewChief
Matt Feigelson - SA
Craig - IB e92 M3 owner and Service Foreman

Thks guys for exceptional service
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      10-24-2008, 07:38 AM   #37
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The the outstanding Pit Crew of Fairfax Service are

Mike Sanderhof Service Mgr - CrewChief
Matt Feigelson - SA
Craig - IB e92 M3 owner and Service Foreman

Thks guys for exceptional service
The guy in the top pic (Matt?) looks similar to Sean Astin.
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      10-24-2008, 08:22 AM   #38
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The guy in the top pic (Matt?) looks similar to Sean Astin.



You mean the hobbit and Rudy?
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      10-24-2008, 08:50 AM   #39
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yous guys are something else...


anyway my SA is pretty cool
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      10-24-2008, 08:52 AM   #40
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You mean the hobbit and Rudy?
Yes, Samwise Gamgee. Just saying.....
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