E90Post
 


GT Haus
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > BMW Dealer Reviews + Ratings Forum > Thieves at Irvine BMW!!!!



Reply
 
Thread Tools Search this Thread
      01-04-2009, 12:31 PM   #1
bartman32
Colonel
 
bartman32's Avatar
 
Drives: e92 335i
Join Date: Feb 2007
Location: The OC

Posts: 2,290
iTrader: (0)

Garage List
Thieves at Irvine BMW!!!!


I am sooo pissed!!!! I got my car back on Friday from Irvine BMW for a simple Oil Change, Brake Flush and a quick look at iDrive from Irvine BMW. When I got my car back, my Euro Plate was stolen, they used about a 1/4 tank of gas, they changed my steering wheel position, all mirrors, seat and the CD player had moved through so many songs that it looks like they had it running idle the entire time they had it. Oh, and gas milage moved from 24 to 18!

DON'T GO TO IRVINE BMW!!!! THEY ARE THIEVES!!!!!!!
__________________
bartman32 is offline   United_States
0
Reply With Quote
      01-04-2009, 12:48 PM   #2
EZ_TUR90
Ez tur90
 
EZ_TUR90's Avatar
 
Drives: E90 & E92
Join Date: Jul 2008
Location: San Francisco

Posts: 3,090
iTrader: (10)

thats fuckd up!
__________________
EZ_TUR90 is offline   Armenia
0
Reply With Quote
      01-04-2009, 12:59 PM   #3
PaulBailey@ltbmw
General
 
PaulBailey@ltbmw's Avatar
 
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA

Posts: 26,766
iTrader: (34)

Garage List
Send a message via AIM to PaulBailey@ltbmw
Did you complain??
PaulBailey@ltbmw is offline   Italy
0
Reply With Quote
      01-04-2009, 12:59 PM   #4
NinetyEight740
Murderin' OC One Car @ A Time
 
Drives: 98 E38, 06 E90
Join Date: Nov 2008
Location: HB, CA

Posts: 5,243
iTrader: (1)

Garage List
'06 E90  [0.00]
Send a message via AIM to NinetyEight740
Go to Sterling and request Ernie Guzman for your service advisor.
NinetyEight740 is offline   United_States
0
Reply With Quote
      01-04-2009, 01:31 PM   #5
nyc328ci
Russian in a Bimmer
 
nyc328ci's Avatar
 
Drives: E92 335XI
Join Date: Jul 2008
Location: Staten Island NY

Posts: 5,025
iTrader: (3)

Send a message via AIM to nyc328ci
are you kidding me?

id go back there and request my euro plates and video tapes from the lot...
__________________
2011 E92 335 X-drive Deep sea blue/Red ZSP, ZPP
2013 X6 Deep sea blue Blue/Red ZCW,ZPP,ZPS, Full LED lights, Multi-contour seats
2013 535 X-drive Imperial Blue/Cinnamon, ZDA, ZMP, ZPP, ZTP, Multi-contour seats, Ceramic controls, Premium Hi-Fi
nyc328ci is offline   United_States
0
Reply With Quote
      01-04-2009, 02:09 PM   #6
ksfrogman
Major General
 
ksfrogman's Avatar
 
Drives: E90 330i 6MT
Join Date: Nov 2005
Location: Torrance, CA

Posts: 6,751
iTrader: (12)

Garage List
2006 330i  [0.00]
2006 330i  [0.00]
Send a message via AIM to ksfrogman
Did they ask you to give them all FIVES?
__________________
ksfrogman is offline   United_States
0
Reply With Quote
      01-04-2009, 02:39 PM   #7
Aurora Bearialis
¡Barça!
 
Aurora Bearialis's Avatar
 
Drives: Rainbow Sandals
Join Date: May 2008
Location: Ohio

Posts: 12,042
iTrader: (5)

Garage List
2008 E92 335i  [0.00]
Send a message via AIM to Aurora Bearialis Send a message via Yahoo to Aurora Bearialis Send a message via Skype™ to Aurora Bearialis
That's why I go to Sterling. Even though I got the car through Irvine I go to Sterling because 1) I like their service better 2) It's closer to my house
__________________
Tate's chicken sucks!
Aurora Bearialis is offline   Spain
0
Reply With Quote
      01-04-2009, 02:51 PM   #8
SoCalTech
Captain
 
Drives: Not a BMW yet...
Join Date: Oct 2008
Location: Redondo Beach, Ca

Posts: 649
iTrader: (0)

Next time you need your car serviced, come see me at South Bay BMW. I'll take care of your car the right way. The only thing is that I might have to move your seat and steering wheel as I'm 6'4" tall, and sometimes have difficulties getting in and out of customers cars.
SoCalTech is offline   United_States
0
Reply With Quote
      01-04-2009, 03:19 PM   #9
E92_335
Colonel
 
E92_335's Avatar
 
Drives: 335 Coupe
Join Date: Jun 2007
Location: CA

Posts: 2,851
iTrader: (7)

Send a message via AIM to E92_335
Quote:
Originally Posted by SoCalTech View Post
Next time you need your car serviced, come see me at South Bay BMW. I'll take care of your car the right way. The only thing is that I might have to move your seat and steering wheel as I'm 6'4" tall, and sometimes have difficulties getting in and out of customers cars.
what is your name? where exactly is south bay BMW located?

thanks bro
__________________
E92_335 is offline   United_States
0
Reply With Quote
      01-04-2009, 04:45 PM   #10
SoCalTech
Captain
 
Drives: Not a BMW yet...
Join Date: Oct 2008
Location: Redondo Beach, Ca

Posts: 649
iTrader: (0)

South Bay BMW:
18800 Hawthorne Blvd
Torrance, Ca 90504
My name is Adam. If you ever need help with your car, feel free to PM me. I'll assist you with making a service appointment, and answer any questions you might have.
For reference:
http://www.e90post.com/forums/showth...ight=south+bay
SoCalTech is offline   United_States
0
Reply With Quote
      01-04-2009, 05:16 PM   #11
brandon @ eas
BimmerPost Supporting Vendor

 
brandon @ eas's Avatar
 
Drives: F30 335i M-sport
Join Date: Aug 2007
Location: So-Cal

Posts: 3,552
iTrader: (10)

Quote:
Originally Posted by SoCalTech View Post
South Bay BMW:
18800 Hawthorne Blvd
Torrance, Ca 90504
My name is Adam. If you ever need help with your car, feel free to PM me. I'll assist you with making a service appointment, and answer any questions you might have.
For reference:
http://www.e90post.com/forums/showth...ight=south+bay

Adam is the shit! I HIGHLY suggest taking your car to him, I did, now I am
brandon @ eas is offline   United_States
0
Reply With Quote
      01-04-2009, 05:27 PM   #12
BMW_E90
Major
 
BMW_E90's Avatar
 
Drives: 325i
Join Date: Jul 2005
Location: California

Posts: 1,035
iTrader: (11)

Quote:
Originally Posted by SoCalTech View Post
South Bay BMW:
18800 Hawthorne Blvd
Torrance, Ca 90504
My name is Adam. If you ever need help with your car, feel free to PM me. I'll assist you with making a service appointment, and answer any questions you might have.
For reference:
http://www.e90post.com/forums/showth...ight=south+bay
hey are you a bmw tech? i have problems with my car and the dealer still havent fixed it.
__________________
BMW_E90 is offline  
0
Reply With Quote
      01-04-2009, 06:34 PM   #13
SoCalTech
Captain
 
Drives: Not a BMW yet...
Join Date: Oct 2008
Location: Redondo Beach, Ca

Posts: 649
iTrader: (0)

Quote:
Originally Posted by BMW_E90 View Post
hey are you a bmw tech? i have problems with my car and the dealer still havent fixed it.
Yes I am! PM me your problems and I'll try to help.
SoCalTech is offline   United_States
0
Reply With Quote
      01-06-2009, 11:59 AM   #14
bartman32
Colonel
 
bartman32's Avatar
 
Drives: e92 335i
Join Date: Feb 2007
Location: The OC

Posts: 2,290
iTrader: (0)

Garage List
Hey everyone I just wanted to give you an update on my situation with Irvine BMW. Yesterday I called them at 7 at 8 at 9 and at 10. I left messages for both the guy that helped me and the service manager. The manager NEVER called me back. I finally got a hold of the service guy at 10. He said that perhaps it feel off during the car wash and he'd check into it. At 12 I called again because he never called me back. He said that he hadn't gotten over the the car wash yet. At 1:30 he said that they had found it on Friday but that he couldn't locate it and perhaps one of the guys at lunch knew where it was. At 3:30 I called again, at 4 I called again. The service guy said that he talked to everyone and that they can't find it today. Basically he's sorry and there is nothing that can be done.

In the end what pisses me off just as much that they stole my plate off my car is that they have had NO urgency to talk to me, to return calls or to solve this issue. If they were truly apologetic they would have been in communication with me and done things quicker rather than waiting for me to call, call and call. I am appaled not only at Irvine for allowing this to happen but for their VERY poor service in dealing with the situation. I will be writing to BMW NA as well as speaking to the manager of the dealership.

Now the question is how could I get them to make it right. Assuming the plate is gone I think they only way is to have another euro style piece. I'm thinking perhaps a plate protector for my remaining rear euro plate so I can mount it on the front. What do you guys think?

Thanks all for listening and for your comments.
__________________
bartman32 is offline   United_States
0
Reply With Quote
      01-07-2009, 10:10 AM   #15
MrChessy
Magical Pill...
 
MrChessy's Avatar
 
Drives: wreckless
Join Date: Nov 2008
Location: Smallville

Posts: 12,775
iTrader: (2)

I went to Irvine BMW once, never again. The girls at the helpdesk were clueless and ditzy; useless simpletons. I wanted them to check out the infamous "brake noise" when traveling at a slow speed, they said there was none. Didn't want to waste my breath arguing with the stealership thugs so I left. Irvine BMW are scumbags when dealing with customers. They might sweet-talk to you, but the effort of actually doing something to fix the issue is minimal if not at all. IRVINE BMW SUCKS BALLS!!!
MrChessy is offline   United_States
0
Reply With Quote
      01-07-2009, 10:16 AM   #16
Whostheboss
Captain
 
Whostheboss's Avatar
 
Drives: a 9incher
Join Date: Aug 2008
Location: Connecticut U.S.

Posts: 787
iTrader: (0)

Quote:
Originally Posted by bartman32 View Post
Hey everyone I just wanted to give you an update on my situation with Irvine BMW. Yesterday I called them at 7 at 8 at 9 and at 10. I left messages for both the guy that helped me and the service manager. The manager NEVER called me back. I finally got a hold of the service guy at 10. He said that perhaps it feel off during the car wash and he'd check into it. At 12 I called again because he never called me back. He said that he hadn't gotten over the the car wash yet. At 1:30 he said that they had found it on Friday but that he couldn't locate it and perhaps one of the guys at lunch knew where it was. At 3:30 I called again, at 4 I called again. The service guy said that he talked to everyone and that they can't find it today. Basically he's sorry and there is nothing that can be done.

In the end what pisses me off just as much that they stole my plate off my car is that they have had NO urgency to talk to me, to return calls or to solve this issue. If they were truly apologetic they would have been in communication with me and done things quicker rather than waiting for me to call, call and call. I am appaled not only at Irvine for allowing this to happen but for their VERY poor service in dealing with the situation. I will be writing to BMW NA as well as speaking to the manager of the dealership.

Now the question is how could I get them to make it right. Assuming the plate is gone I think they only way is to have another euro style piece. I'm thinking perhaps a plate protector for my remaining rear euro plate so I can mount it on the front. What do you guys think?

Thanks all for listening and for your comments.
Damn thats fcuked. Heres where i got my Euro plates. You should get the dealer to pay for it.
Whostheboss is offline  
0
Reply With Quote
      01-07-2009, 10:20 AM   #17
optimistic
Private First Class
 
optimistic's Avatar
 
Drives: '07 E92
Join Date: May 2007
Location: Boston, MA

Posts: 136
iTrader: (0)

That really is awful. If you want to raise a really big stink, file (or threaten to file) a police report. Theft is theft.
__________________
Now: Monaco Blue/Saddle Brown E90 335i x-Drive | 6MT | ZPP | ZSP | ZCW | iDrive | Logic 7 | HD Radio | CA | Sunshades | PDC | iPod

Before: Space Gray/Black E92 328xi | 6MT | ZPP | ZSP | ZCW | iDrive | iPod | Sirius
optimistic is offline   United_States
0
Reply With Quote
      01-13-2009, 02:26 PM   #18
Bobble
Major
 
Bobble's Avatar
 
Drives: E90 335i/RIP E46 323Ci
Join Date: Oct 2008
Location: SoCal

Posts: 1,215
iTrader: (1)

Fuuny thing happened to me this last weekend there. I go on the lot, salesman walks over and engages me in typical what can I do conversation. I tell him I am buying a car from a family friend who owns a dealership in central California but want to see Monaco blue in person just to make sure and he turns and walks away. Doesn't say anything, talk about rude?
Bobble is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 02:21 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST