i was able to track my car using the VIN in CN from their website. If you want to try this, you will need to register at their website at the following location; http://www.cn.ca/productsservices/en_index.shtml
and go to velocity login. My company already had a login id so it was easy for me. If you don't, you can try creating your own login or working through your dealer since it wants a CN customer name. Once logged in, go to quicktrace under "monitor shipments" and enter your VIn. It should then tell you the location or ETA on your vehicle depending on which report you select.