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      08-26-2006, 11:12 PM   #1
JMeezee
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Diamond Tint in San Diego...WHY???

Here's the scoop:

I've heard good things about this shop, and I actually had tint done there many years ago with my last car. So I go and make an appointment - 2 weeks in advance - and notice that the store is definitely under new management (which makes me uneasy right away.)

Anyway, I come in for my appointment today at 9am...first one there...and the dudes at the shop don't get there until about 9:20. Some guy with a Porsche (who got there after me) walks in the door before me, so he gets to talk to the dude first. After I check in, I tell the tech that I have another appointment right after that, so I'll need the car back ASAP. He quotes me at 2.5-3 hours to get it done, which was perfect.

I come back 2 and a half hours later, and MY CAR IS STILL IN THE SAME SPOT - they haven't even started on mine! WTF??? The Porsche and a Scion TC (who also didn't have an appointment) were in the garage being worked on. I took my keys and left. I told them that I'd reschedule for Monday, but I'm not coming back.

I made my appointment 2 weeks in advance. I KNOW I was the first one to sign up for that day. Why the hell wasn't my car first in line???
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      08-26-2006, 11:19 PM   #2
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Quote:
Originally Posted by JMeezee
Here's the scoop:

I've heard good things about this shop, and I actually had tint done there many years ago with my last car. So I go and make an appointment - 2 weeks in advance - and notice that the store is definitely under new management (which makes me uneasy right away.)

Anyway, I come in for my appointment today at 9am...first one there...and the dudes at the shop don't get there until about 9:20. Some guy with a Porsche (who got there after me) walks in the door before me, so he gets to talk to the dude first. After I check in, I tell the tech that I have another appointment right after that, so I'll need the car back ASAP. He quotes me at 2.5-3 hours to get it done, which was perfect.

I come back 2 and a half hours later, and MY CAR IS STILL IN THE SAME SPOT - they haven't even started on mine! WTF??? The Porsche and a Scion TC (who also didn't have an appointment) were in the garage being worked on. I took my keys and left. I told them that I'd reschedule for Monday, but I'm not coming back.

I made my appointment 2 weeks in advance. I KNOW I was the first one to sign up for that day. Why the hell wasn't my car first in line???


Why in the freakin' world did you not say a thing? that totally is unfair and next time unleash hell or get a discount for the inconvenience.

2 weeks confirmed reservation and got bumped? that is just wrong.
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      08-26-2006, 11:22 PM   #3
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you should've opened a can of whoop-ass!
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      08-26-2006, 11:25 PM   #4
JMeezee
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Quote:
Originally Posted by 330i_keeper
Why in the freakin' world did you not say a thing? that totally is unfair and next time unleash hell or get a discount for the inconvenience.

2 weeks confirmed reservation and got bumped? that is just wrong.
Haha - I was in a hurry to get to my next appointment...I actually got more irritated about it as the day went on, but whatever. It turns out I'm gonna get a better deal from the shop that I went to afterwards for my suspension work (Creative Auto). Their tint guy is actually responsible for dealer-installed tint at SD BMW and MB! Saving me $30 bucks too! :rocks:
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      08-26-2006, 11:32 PM   #5
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Hmm that sounds awfully similar to when i had my tint done. I got mine done at seaside classic tint on garnet. My appt was for 10am, the guy didnt show till 10:30, i was leaving as he was pulling in. Then they told me it should be 2 hrs, when i got back, the car wasnt moved.

Then after everything is all said and done, i notice a scratch on my back left passenger window. Of course, i noticed it after a month..so.. i kinda thought, too late.
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      08-26-2006, 11:35 PM   #6
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      08-27-2006, 01:11 AM   #7
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find antoher shop... im sure there are plenty of quality shops in sd
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      08-27-2006, 01:24 AM   #8
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I'm sorry to hear that you got shafted on your appointment, but you really don't want window tinters to rush a tint job.

They make mistakes even when they are not rushed so I can't imagine how your car will turn out if they have the extra pressure to finish the job on time.

Just drop the car off in the morning on your off day and pick it up at the end of the day. Tell them to take the time and tint your car as perfect as humanly possible.
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